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This work examines how AI, especially agentic systems, is being adopted in engineering and manufacturing workflows, what value it provides today, and what is needed for broader deployment. This is an exploratory and qualitative…
The integration of generative AI (GenAI) tools, particularly large language models (LLMs), is transforming professional coaching workflows. This study explores how coaches use GenAI, the perceived benefits and limitations of these tools,…
Small business owners stand to benefit from generative AI technologies due to limited resources, yet they must navigate increasing legal and ethical risks. In this paper, we interview 11 entrepreneurs and support personnel to investigate…
When generative AI (genAI) systems are used in high-stakes decision-making, its recommended role is to aid, rather than replace, human decision-making. However, there is little empirical exploration of how professionals making high-stakes…
Generative AI could enhance scientific discovery by supporting knowledge workers in science organizations. However, the real-world applications and perceived concerns of generative AI use in these organizations are uncertain. In this paper,…
How are new technologies like generative AI quickly adopted and used by executive and managerial leaders to create value in organizations? A survey of INSEAD's global alumni base revealed several intriguing insights into perceptions and…
Context: The rapid emergence of generative AI (GenAI) tools has begun to reshape various software engineering activities. Yet, their adoption within agile environments remains underexplored. Objective: This study investigates how agile…
With generative AI emerging as a general-purpose technology, understanding its economic effects is among society's most pressing questions. Existing studies of AI impact have largely relied on predictions of AI capabilities or focused…
In the past years, AI has seen many advances in the field of NLP. This has led to the emergence of LLMs, such as the now famous GPT-3.5, which revolutionise the way humans can access or generate content. Current studies on LLM-based…
In this paper we present an analysis of technological and psychological factors of applying artificial intelligence (AI) at the work place. We do so for a number of twelve application cases in the context of a project where AI is integrated…
The rise of Generative AI (GAI) and Large Language Models (LLMs) has transformed industrial landscapes, offering unprecedented opportunities for efficiency and innovation while raising critical ethical, regulatory, and operational…
This study investigates the impact of Generative AI on software development within the IT sector through a mixed-method approach, utilizing a survey developed based on expert interviews. The preliminary results of an ongoing survey offer…
The construction industry is a vital sector of the global economy, but it faces many productivity challenges in various processes, such as design, planning, procurement, inspection, and maintenance. Generative artificial intelligence (AI),…
Propelled by their remarkable capabilities to generate novel and engaging content, Generative Artificial Intelligence (GenAI) technologies are disrupting traditional workflows in many industries. While prior research has examined GenAI from…
The rapid growth of artificial intelligence (AI), particularly Large Language Models (LLMs), has raised concerns regarding its global environmental impact that extends beyond greenhouse gas emissions to include consideration of hardware…
Generative AI (GenAI) tools are rapidly transforming knowledge work, making AI literacy a critical priority for organizations. However, research on AI literacy lacks empirical insight into how knowledge workers' beliefs around GenAI…
Generative AI brings novel and impressive abilities to help people in everyday tasks. There are many AI workflows that solve real and complex problems by chaining AI outputs together with human interaction. Although there is an undeniable…
The rapid development of artificial intelligence (AI) has fundamentally transformed creative work practices in the design industry. Existing studies have identified both opportunities and challenges for creative practitioners in their…
In the last decade, despite rapid advancements in artificial intelligence (AI) transforming many industry practices, construction largely lags in adoption. Recently, the emergence and rapid adoption of advanced large language models (LLM)…
Generative artificial intelligence (GenAI) is increasingly becoming a part of work practices across the technology industry and being used across a range of industries. This has necessitated the need to better understand how GenAI is being…