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In 2015, the CCC co-sponsored an industry round table that produced the document "The Future of Computing Research: Industry-Academic Collaborations". Since then, several important trends in computing research have emerged, and this…
The primary task of the study is to inspect the affiliation between the implementation of technology and e-commerce success. It is imperative to study such an important relationship that directly impacts the rapid growth of Internet…
Despite the rising interest in chatbots, deployment has been slow in the retail sector. In the absence of comparative cross sector research on the user acceptance of chatbots in retail, we present a model and a research framework that…
The integration of various AI tools creates a complex socio-technical environment where employee-customer interactions form the core of work practices. This study investigates how customer service representatives (CSRs) at the power grid…
In e-commerce, high consideration search missions typically require careful and elaborate decision making, and involve a substantial research investment from customers. We consider the task of identifying High Consideration (HC) queries.…
E-recruitment recommendation systems recommend jobs to job seekers and job seekers to recruiters. The recommendations are generated based on the suitability of the job seekers for the positions as well as the job seekers' and the…
The development of cooperative relations within and between firms plays an important role in the successful implementation of business strategy. How to produce such relations is less well understood. We build on work in relational contract…
Global e-retailing continues to gain in popularity, but little attention is being paid to the role of translation. This paper proposes a study investigating whether improving translated information quality of product descriptions increases…
In today's competitive environment, profitability analysis is not just about looking at the profit and loss statement. It is more about knowing which of your customers are making you money and which are losing you money. This paper…
Business and Information Technology Alignment (BITA) has been one of the main concerns of IT and Business executives and directors due to its importance to overall company performance, especially today in the age of digital transformation.…
An evolutionary game model is developed to study the interplay between consumers and producers when trade takes place on an e-commerce marketplace. The type of delivery service available and consumers' taste are particularly important…
This study examines the relationship between AI-driven digital transformation and firm performance in Chinese industrial enterprises, with particular attention to the mediating role of green digital innovation and the moderating effects of…
This paper examines the impact of internal communication on effective business management through a comparative analysis of two medium-sized car rental companies operating in Poland. Using a structured survey completed by 220 employees, the…
Conducting reputation management is very important for Internet of vehicles. However, most of the existing researches evaluate the effectiveness of their schemes with settled attacking behaviors in their simulation which cannot represent…
Public sector organizations are treated in a different manner, as Information technology/information system has become necessity in a highly competitive environment. Importance of information systems is becoming more and more vital as the…
The World Wide Web is a popular and interactive medium to distribute information in this scenario. The web is huge, diverse, ever changing, widely disseminated global information service center. We are familiar with terms like e-commerce,…
Previous research has studied the impact of developer personality in different software engineering scenarios, such as team dynamics and programming education. However, little is known about how user personality affect software engineering,…
Employee turnover remains a pressing issue within high-tech sectors such as IT firms and research centers, where organizational success heavily relies on the skills of their workforce. Intense competition and a scarcity of skilled…
Information retrieval (IR) is a pivotal component in various applications. Recent advances in machine learning (ML) have enabled the integration of ML algorithms into IR, particularly in ranking systems. While there is a plethora of…
Quantum processors rely on classical electronic controllers to manipulate and read out the quantum state. As the performance of the quantum processor improves, non-idealities in the classical controller can become the performance bottleneck…