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Developing software globally using outsourced resources has become a common practice, with project teams often distributed in different time zones. In this study, we focus on customers that contract software development to vendors in…

软件工程 · 计算机科学 2026-02-10 Mark Looi , Marc Szepan

Context. Due to the COVID-19 pandemic, software professionals had to abruptly shift to ostensibly temporary home offices, which affected teamwork in several ways. Goal. This study aims to explore how these professionals coped with remote…

软件工程 · 计算机科学 2022-03-21 Ronnie E. de Souza Santos , Paul Ralph

The COVID-19 pandemic has shaken the world to its core and has provoked an overnight exodus of developers that normally worked in an office setting to working from home. The magnitude of this shift and the factors that have accompanied this…

While the long-term effects of the COVID-19 pandemic on software professionals and organizations are difficult to predict, it seems likely that working from home, remote-first teams, distributed teams, and hybrid (part-remote/part-office)…

软件工程 · 计算机科学 2022-02-24 Ronnie E. de Souza Santos , Paul Ralph

This study explores how Scrum practices were adjusted for remote and hybrid work during and after the COVID-19 pandemic, using a Delphi study with Scrum Masters to gather expert insights. Preliminary key findings highlight communication as…

软件工程 · 计算机科学 2025-03-31 Cleyton Magalhaes , Fernando Padoan , Robson Santos , Ronnie de Souza Santos

We present an employer-side perspective on remote work through the pandemic using data from top executives of 129 employers in North America. Our analysis suggests that at least some of the pandemic-accelerated changes to the work location…

The rapid adoption of remote and hybrid work models in response to the COVID-19 pandemic has brought significant changes to communication and coordination within software development teams, affecting how various activities are executed.…

软件工程 · 计算机科学 2024-08-26 Felipe Jansen , Ronnie de Souza Santos

Given the relevance of coordination in the field of global software engineering, this work was carried out to further understand coordination mechanisms. Specifically, we investigated meetings and the collaboration tool Slack. We conducted…

软件工程 · 计算机科学 2020-07-07 Viktoria Stray , Nils Brede Moe

Following the onset of the COVID-19 pandemic and subsequent lockdowns, software engineers' daily life was disrupted and abruptly forced into remote working from home. This change deeply impacted typical working routines, affecting both…

软件工程 · 计算机科学 2021-01-13 Daniel Russo , Paul P. H. Hanel , Seraphina Altnickel , Niels van Berkel

Due to the Covid-19 pandemic, employees from around the world were compelled to work remotely from home and, in many cases, without much preparation. A substantial body of international research has been conducted on the experiences and…

计算机与社会 · 计算机科学 2025-01-07 Edgar Pacheco

The COVID-19 pandemic has brought significant and enduring shifts in various aspects of life, including increased flexibility in work arrangements. In a longitudinal study, spanning 24 months with six measurement points from April 2020 to…

软件工程 · 计算机科学 2023-08-11 Daniel Russo , Paul H. P. Hanel , Niels van Berkel

The COVID-19 pandemic impacted the way of working, including software development. During the pandemic, software companies were forced to work remotely, and many companies have been using such work arrangements. There are prior studies…

Over the past year, many developers and other technology professionals have transitioned to a remote-first world, as COVID-19 pressed organizations to support working from home whenever possible. This shift quickly changed the routines and…

软件工程 · 计算机科学 2021-10-22 Nicole Forsgren , Greg Ceccarelli , Derek Jedamski , Scot Kelly , Clair Sullivan

Virtual meetings are critical for remote work because of the need for synchronous collaboration in the absence of in-person interactions. In-meeting multitasking is closely linked to people's productivity and wellbeing. However, we…

计算机与社会 · 计算机科学 2021-01-29 Hancheng Cao , Chia-Jung Lee , Shamsi Iqbal , Mary Czerwinski , Priscilla Wong , Sean Rintel , Brent Hecht , Jaime Teevan , Longqi Yang

Context: Agile software development (ASD) sets social aspects like communication and collaboration in focus. Thus, one may assume that the specific work organization of companies impacts the work of ASD teams. A major change in work…

软件工程 · 计算机科学 2021-11-18 Julia Topp , Jan Hendrik Hille , Michael Neumann , David Mötefindt

The COVID-19 pandemic has permanently altered workplace structures, normalizing remote work. However, critical evidence highlights challenges with fully remote arrangements, particularly for software teams. This study investigates employee…

软件工程 · 计算机科学 2025-10-08 Darja Smite , Franz Zieris , Lars-Ola Damm

Due to the global pandemic, in March 2020 we in academia and industry were abruptly forced into working from home. Yet teaching never stopped, and neither did developing software, fixing software, and expanding into new markets. Demands for…

软件工程 · 计算机科学 2021-04-01 Clodagh NicCanna , Mohammad Abdur Razzak , John Noll , Sarah Beecham

Along with the increasing popularity of agile software development, software work has become much more social than ever. Contemporary software teams rely on a variety of collaborative practices, such as pair programming, the topic of our…

软件工程 · 计算机科学 2021-05-13 Darja Smite , Marius Mikalsen , Nils B. Moe , Viktoria Stray , Eriks Klotins

We report findings from a case study of a large agile information systems development (ISD) organization`s sudden transformation to distributed, digital work in the context of the Covid-19 pandemic. It seeks to understand how knowledge…

软件工程 · 计算机科学 2021-11-12 Marius Mikalsen , Nils Brede Moe , Sut I Wong , Viktoria Stray

Due to the Covid-19 pandemic in 2020 or other business decisions, remote work is becoming increasingly popular. "Remote first" working environments exist within companies where most employees work remotely. This paper takes a deep dive into…

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