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There has been vast literature that studies Conversational Agents (CAs) in facilitating older adults' health. The vast and diverse studies warrants a comprehensive review that concludes the main findings and proposes research directions for…

人机交互 · 计算机科学 2025-04-01 Jiaxin An , Siqi Yi , Yao Lyu , Houjiang Liu , Yan Zhang

Chatbots are increasingly integrated into people's lives and are widely used to help people. Recently, there has also been growing interest in the reverse direction-humans help chatbots-due to a wide range of benefits including better…

人机交互 · 计算机科学 2026-01-21 Jingshu Li , Zicheng Zhu , Renwen Zhang , Yi-Chieh Lee

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

计算与语言 · 计算机科学 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

The fast growth of digital health systems has led to a need to better comprehend how they interpret and represent patient-reported symptoms. Chatbots have been used in healthcare to provide clinical support and enhance the user experience,…

机器学习 · 计算机科学 2025-12-02 Hamed Razavi

Conversational agents have been showing lots of opportunities in healthcare by taking over a lot of tasks that used to be done by a human. One of the major functions of conversational healthcare agent is intervening users' daily behaviors.…

人机交互 · 计算机科学 2021-09-07 Youjin Hwang , Donghoon Shin , Sion Baek , Bongwon Suh , Joonhwan Lee

Providing timely support and intervention is crucial in mental health settings. As the need to engage youth comfortable with texting increases, mental health providers are exploring and adopting text-based media such as chatbots,…

人机交互 · 计算机科学 2024-06-18 Kellie Yu Hui Sim , Kohleen Tijing Fortuno , Kenny Tsu Wei Choo

AI conversational agents have demonstrated efficacy in social contact interventions for stigma reduction at a low cost. However, the underlying mechanisms of how interaction designs contribute to these effects remain unclear. This study…

人机交互 · 计算机科学 2025-01-03 Tianqi Song , Jack Jamieson , Tianwen Zhu , Naomi Yamashita , Yi-Chieh Lee

Mental health conversational agents (a.k.a. chatbots) are widely studied for their potential to offer accessible support to those experiencing mental health challenges. Previous surveys on the topic primarily consider papers published in…

计算与语言 · 计算机科学 2023-12-01 Young Min Cho , Sunny Rai , Lyle Ungar , João Sedoc , Sharath Chandra Guntuku

Conversational Agents (CAs, chatbots) are systems with the ability to interact with users using natural human dialogue. While much of the research on CAs for sexual health has focused on adult populations, the insights from such research…

人机交互 · 计算机科学 2024-09-24 Jinkyung Katie Park , Vivek Singh , Pamela Wisniewski

Technologies increasingly mimic human-like social behaviours. Beyond prototypical conversational agents like chatbots, this also applies to basic automated systems like app notifications or self-checkout machines that address or 'talk to'…

人机交互 · 计算机科学 2024-01-08 Lize Alberts , Ulrik Lyngs , Max Van Kleek

Background: Empathy is widely recognized for improving patient outcomes, including reduced pain and anxiety and improved satisfaction, and its absence can cause harm. Meanwhile, use of artificial intelligence (AI)-based chatbots in…

人机交互 · 计算机科学 2026-02-06 Alastair Howcroft , Amber Bennett-Weston , Ahmad Khan , Joseff Griffiths , Simon Gay , Jeremy Howick

Chatbots are emerging as a promising platform for accessing and delivering healthcare services. The evidence is in the growing number of publicly available chatbots aiming at taking an active role in the provision of prevention, diagnosis,…

人机交互 · 计算机科学 2020-11-13 Mlađan Jovanović , Marcos Baez , Fabio Casati

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

计算与语言 · 计算机科学 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

Regular physical activity is crucial for reducing the risk of non-communicable disease (NCD). With NCDs on the rise globally, there is an urgent need for effective health interventions, with chatbots emerging as a viable and cost-effective…

人机交互 · 计算机科学 2024-03-04 Xin Sun , Isabelle Teljeur , Zhuying Li , Jos A. Bosch

There is a need for systems to dynamically interact with ageing populations to gather information, monitor health condition and provide support, especially after hospital discharge or at-home settings. Several smart devices have been…

计算机与社会 · 计算机科学 2018-03-19 Ahmed Fadhil

The rapid dissemination and adoption of smart speakers has enabled substantial opportunities to improve human health. Just as the introduction of the mobile phone led to considerable health innovation, smart speaker computing systems carry…

计算机与社会 · 计算机科学 2021-03-09 Jacob Sunshine

Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…

人机交互 · 计算机科学 2025-06-16 Sandro Radovanović , Shuangyu Li

Recent advancements in machine learning and natural language processing have led to the rapid development of artificial intelligence (AI) as a valuable tool in the healthcare industry. Using large language models (LLMs) as conversational…

计算与语言 · 计算机科学 2024-01-25 Nicholas Yan , Gil Alterovitz

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

人机交互 · 计算机科学 2020-12-17 Sarada Devaram

As artificial intelligence (AI) becomes more widespread, one question that arises is how human-AI interaction might impact human-human interaction. Chatbots, for example, are increasingly used as social companions, and while much is…

人机交互 · 计算机科学 2025-04-14 Rose E. Guingrich , Michael S. A. Graziano
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