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Good mental health enables individuals to cope with the normal stresses of life. In Germany, approximately one-quarter of the adult population is affected by mental illnesses. Teletherapy and digital health applications are available to…
With the rise of human-machine communication, machines are increasingly designed with humanlike characteristics, such as gender, which can inadvertently trigger cognitive biases. Many conversational agents (CAs), such as voice assistants…
Chatbots systems, despite their popularity in today's HCI and CSCW research, fall short for one of the two reasons: 1) many of the systems use a rule-based dialog flow, thus they can only respond to a limited number of pre-defined inputs…
With increasing physicians' workload and patients' needs for care, there is a need for technology that facilitates physicians work and performs continues follow-up with patients. Existing approaches focus merely on improving patient's…
Mental health conversational agents have the potential to deliver valuable therapeutic impact, but low user engagement remains a critical barrier hindering their efficacy. Existing therapeutic approaches have leveraged clients' internal…
Building conversational agents have many technical, design and linguistic challenges. Other more complex elements include using emotionally intelligent conversational agent to build trust with the individuals. In this chapter, we introduce…
Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…
Chatbots' growing popularity has brought new challenges to HCI, having changed the patterns of human interactions with computers. The increasing need to approximate conversational interaction styles raises expectations for chatbots to…
Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…
As we build towards developing interactive systems that can recognize human emotional states and respond to individual needs more intuitively and empathetically in more personalized and context-aware computing time. This is especially…
Artificial Intelligence (AI) for supporting healthcare services has never been more necessitated than by the recent global pandemic. Here, we review the state-of-the-art in AI-enabled Chatbots in healthcare proposed during the last 10 years…
We describe an AI-powered chatbot to aid with health improvement by generating Episodic Future Thinking (EFT) cue texts that should reduce delay discounting. In prior studies, EFT has been shown to address maladaptive health behaviors.…
Current AI approaches have frequently been used to help personalize many aspects of medical experiences and tailor them to a specific individuals' needs. However, while such systems consider medically-relevant information, they ignore…
Poor lifestyle represents a health risk factor and is the leading cause of morbidity and chronic conditions. The impact of poor lifestyle can be significantly altered by individual behavior change. Although the current shift in healthcare…
Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…
Conversational agents increasingly mediate everyday digital interactions, yet the effects of their communication style on user experience and task success remain unclear. Addressing this gap, we describe the results of a between-subject…
As people increasingly seek emotional support and companionship from AI chatbots, understanding how such interactions impact mental well-being becomes critical. We conducted a four-week randomized controlled experiment (n=981, >300k…
The adoption of modern technologies for use in healthcare has become an inevitable change. The emergence of artificial intelligence drives this digital disruption. Artificial intelligence has augmented machine capabilities to act like and…
Cognitive health in older adults presents a growing challenge. Although conversational interventions show feasibility in improving cognitive wellness, human caregiver resources remain overloaded. AI-based chatbots have shown promise, yet…
Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…