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The ubiquity and widespread use of digital and online technologies have transformed mental health support, with online mental health communities (OMHCs) providing safe spaces for peer support. More recently, generative AI and large language…

人机交互 · 计算机科学 2026-03-26 Koustuv Saha , Yoshee Jain , Violeta J. Rodriguez , Munmun De Choudhury

Social support in online mental health communities (OMHCs) is an effective and accessible way of managing mental wellbeing. In this process, sharing emotional supports is considered crucial to the thriving social supports in OMHCs, yet…

人机交互 · 计算机科学 2022-02-22 Donghoon Shin , Subeen Park , Esther Hehsun Kim , Soomin Kim , Jinwook Seo , Hwajung Hong

Online knowledge communities (OKC) such as Stack Exchange, Reddit, and Zhihu have long functioned as socio technical infrastructures for collective problem solving. The rapid adoption of Generative AI (GenAI) introduces both complementarity…

人机交互 · 计算机科学 2026-03-31 Ching Christie Pang , Xuetong Wang , Yuk Hang Tsui , Pan Hui

Generative AI (GenAI) is rapidly transforming knowledge work, yet its implications for organizational hierarchies remain poorly understood. Unlike earlier automation technologies, GenAI can both perform tasks autonomously and assist human…

理论经济学 · 经济学 2026-03-25 Fasheng Xu , Jing Hou , Wei Chen , Karen Xie

Generative AI (GenAI) is increasingly being integrated into the online ecosystem, including online health communities (OHCs), where people with diverse health conditions exchange social support. For example, in OHCs, support providers are…

Online mental health communities (OMHCs) are an effective and accessible channel to give and receive social support for individuals with mental and emotional issues. However, a key challenge on these platforms is finding suitable partners…

人机交互 · 计算机科学 2023-03-21 Yuhan Liu , Anna Fang , Glen Moriarty , Robert Kraut , Haiyi Zhu

The rapid advancement of Large Language Models (LLMs), reasoning models, and agentic AI approaches coincides with a growing global mental health crisis, where increasing demand has not translated into adequate access to professional…

人机交互 · 计算机科学 2025-04-03 Kellie Yu Hui Sim , Kenny Tsu Wei Choo

Generative artificial intelligence (Generative AI) is transforming healthcare. With this evolution comes optimism regarding the impact it will have on mental health, as well as concern regarding the risks that come with generative AI…

人工智能 · 计算机科学 2025-10-10 Hannah R. Lawrence , Shannon Wiltsey Stirman , Samuel Dorison , Taedong Yun , Megan Jones Bell

Artificial intelligence (AI)-enabled digital interventions, including Generative AI (GenAI) and Human-Centered AI (HCAI), are increasingly used to expand access to digital psychiatry and mental health care. This PRISMA-ScR scoping review…

计算机与社会 · 计算机科学 2026-03-18 Yang Ni , Fanli Jia

While Generative AI (GenAI) systems draw users away from (Q&A) forums, they also depend on the very data those forums produce to improve their performance. Addressing this paradox, we propose a framework of sequential interaction, in which…

人工智能 · 计算机科学 2026-05-01 Niv Fono , Yftah Ziser , Omer Ben-Porat

Psychological consultation is essential for improving mental health and well-being, yet challenges such as the shortage of qualified professionals and scalability issues limit its accessibility. To address these challenges, we explore the…

计算与语言 · 计算机科学 2024-08-30 Rafael Souza , Jia-Hao Lim , Alexander Davis

While generative artificial intelligence (GenAI) is finding increased adoption in workplaces, current tools are primarily designed for individual use. Prior work established the potential for these tools to enhance personal creativity and…

Generative AI is increasingly positioned as a peer in collaborative learning, yet its effects on ethical deliberation remain unclear. We report a between-subjects experiment with university students (N=217) who discussed an…

Generative AI (GenAI) chatbots are becoming increasingly integrated into virtual assistant technologies, yet their success hinges on the ability to gather meaningful user feedback to improve interaction quality, system outcomes, and overall…

人机交互 · 计算机科学 2025-04-22 Janet Rafner , Ryan Q. Guloy , Eden W. Wen , Catherine M. Chiodo , Jacob Sherson

Mental health conversational agents have the potential to deliver valuable therapeutic impact, but low user engagement remains a critical barrier hindering their efficacy. Existing therapeutic approaches have leveraged clients' internal…

人机交互 · 计算机科学 2025-09-09 Mehrnoosh Sadat Shirvani , Jackie Liu , Thomas Chao , Suky Martinez , Laura Brandt , Ig-Jae Kim , Dongwook Yoon

Major deployed generative AI advertising systems preserve a visible boundary between commercial content and AI-generated responses. Yet empirical research shows that ads woven directly into large language model (LLM) outputs often go…

计算机与社会 · 计算机科学 2026-05-19 Jingyi Qiu , Qiaozhu Mei

Peer support is critical to managing chronic health conditions. Online health communities (OHCs) enable patients and caregivers to connect with similar others, yet their large scale makes it challenging to find the most relevant peers and…

人机交互 · 计算机科学 2026-03-13 Pronob Kumar Barman , James R. Foulds , Tera L. Reynolds

Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…

计算机与社会 · 计算机科学 2024-10-07 Rawan AlMakinah , Andrea Norcini-Pala , Lindsey Disney , M. Abdullah Canbaz

Generative agents are rapidly advancing in sophistication, raising urgent questions about how they might coordinate when deployed in online ecosystems. This is particularly consequential in information operations (IOs), influence campaigns…

多智能体系统 · 计算机科学 2025-10-30 Gian Marco Orlando , Jinyi Ye , Valerio La Gatta , Mahdi Saeedi , Vincenzo Moscato , Emilio Ferrara , Luca Luceri

This paper presents a unified computational framework to examine how generative AI (GenAI) reshapes welfare, inequality, and diversity in content platform economies. By integrating welfare economics with agent-based simulations, we model…

计算机与社会 · 计算机科学 2026-01-15 Yukun Zhang , Tianyang Zhang
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