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Identity work in Human-Computer Interaction (HCI) has focused on the marginalized group to explore designs to support their asset (what they have). However, little has been explored specifically on the identity work of people with…

人机交互 · 计算机科学 2024-04-23 Yao Lyu , Jie Cai , Bryan Dosono , Davis Yadav , John M. Carroll

Conversational search presents opportunities to support users in their search activities to improve the effectiveness and efficiency of search while reducing their cognitive load. Limitations of the potential competency of conversational…

人机交互 · 计算机科学 2021-04-12 Abhishek Kaushik , Gareth J. F. Jones

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

信息检索 · 计算机科学 2022-10-31 Dietmar Jannach

Chatbots are now able to engage in sophisticated conversations with consumers in the domain of relationships, providing a potential coping solution to widescale societal loneliness. Behavioral research provides little insight into whether…

计算机与社会 · 计算机科学 2024-07-30 Julian De Freitas , Ahmet K Uguralp , Zeliha O Uguralp , Puntoni Stefano

We present ADVISER - an open-source, multi-domain dialog system toolkit that enables the development of multi-modal (incorporating speech, text and vision), socially-engaged (e.g. emotion recognition, engagement level prediction and…

Advancements in Artificial Intelligence (AI) technologies' social fluency are being integrated into commercial interactions. As tools such as OpenAI's assistant are integrated into platforms such as Shopify, Klarna, and Visa, understanding…

人机交互 · 计算机科学 2026-04-15 Stephanie Kwari Dharmaputri , Anish Nagpal , Greg Nyilasy , Jing Lei

During a public health crisis like the COVID-19 pandemic, a credible and easy-to-access information portal is highly desirable. It helps with disease prevention, public health planning, and misinformation mitigation. However, creating such…

人机交互 · 计算机科学 2023-01-26 Ziang Xiao , Q. Vera Liao , Michelle X. Zhou , Tyrone Grandison , Yunyao Li

The success of employment is highly related to a job seeker's capability of communicating and collaborating with others. While leveraging one's network during the job-seeking process is intuitive to the neurotypical, this can be challenging…

计算机与社会 · 计算机科学 2024-07-19 Sungsoo Ray Hong , Marcos Zampieri , Brittany N. Hand , Vivian Motti , Dongjun Chung , Ozlem Uzuner

The rapid adoption of Artificial Intelligence(AI) programming assistants such as GitHub Copilot introduces new challenges in how these software tools address human needs. Many existing evaluation frameworks address technical aspects such as…

软件工程 · 计算机科学 2025-08-07 Soroush Heydari

Accessibility forums and, more recently, generative AI tools have become vital resources for blind users seeking solutions to computer-interaction issues and learning about new assistive technologies, screen reader features, tutorials, and…

人机交互 · 计算机科学 2026-02-24 Satwik Ram Kodandaram , Jiawei Zhou , Xiaojun Bi , IV Ramakrishnan , Vikas Ashok

Non-native speakers (NNSs) frequently encounter speaking difficulties in multilingual communication, where existing approaches have shown promise in facilitating NNSs' comprehension and participation in real-time communication. However,…

人机交互 · 计算机科学 2026-04-21 Peinuan Qin , Justin Peng , Zhengtao Xu , Jiting Cheng , Zicheng Zhu , Naomi Yamashita , Yi-Chieh Lee

Voice-based systems like Amazon Alexa, Google Assistant, and Apple Siri, along with the growing popularity of OpenAI's ChatGPT and Microsoft's Copilot, serve diverse populations, including visually impaired and low-literacy communities.…

人机交互 · 计算机科学 2024-09-04 Sachin Pathiyan Cherumanal , Falk Scholer , Johanne R. Trippas , Damiano Spina

Legal professionals spend significant time reading, writing, and interpreting complex documents, yet research has not fully captured how they approach these tasks or what they expect from skimming and writing-support tools. To examine…

人机交互 · 计算机科学 2025-09-30 Chelse Swoopes , Ziwei Gu , Elena L. Glassman

Gig workers, and the products and services they provide, play an increasingly ubiquitous role in our daily lives. But despite growing evidence suggesting that worker well-being in gig economy platforms have become significant societal…

人机交互 · 计算机科学 2023-06-07 Jane Hsieh , Miranda Karger , Lucas Zagal , Haiyi Zhu

The world's healthcare systems and mental health agencies face both a growing demand for youth mental health services, alongside a simultaneous challenge of limited resources. Here, we focus on frontline crisis support, where Crisis…

With the recent booming of artificial intelligence (AI), particularly deep learning techniques, digital healthcare is one of the prevalent areas that could gain benefits from AI-enabled functionality. This research presents a novel…

人机交互 · 计算机科学 2020-05-19 Fraser Young , L Zhang , Richard Jiang , Han Liu , Conor Wall

Many people browse online communities to learn from others' experiences and opinions, e.g., for constructing travel plans. Conversational search powered by large language models (LLMs) could ease this information-seeking task, but it…

人机交互 · 计算机科学 2026-05-05 Shiwei Wu , Xinyue Chen , Yuheng Liu , Xingbo Wang , Qingyu Guo , Longfei Chen , Chuhan Shi , Zhenhui Peng

Social and behavioral interventions are a critical tool for governments and communities to tackle deep-rooted societal challenges such as homelessness, disease, and poverty. However, real-world interventions are almost always plagued by…

人工智能 · 计算机科学 2018-03-15 Bryan Wilder

One challenge in technical interviews is the think-aloud process, where candidates verbalize their thought processes while solving coding tasks. Despite its importance, opportunities for structured practice remain limited. Conversational AI…

Serious Illness Conversations (SICs), discussions about values and care preferences for patients with life-threatening illness, rarely occur in Emergency Departments (EDs), despite evidence that early conversations improve care alignment…