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The role of conversational assistants has become more prevalent in helping people increase their productivity. Document-centered assistance, for example to help an individual quickly review a document, has seen less significant progress,…

计算与语言 · 计算机科学 2020-02-04 Maartje ter Hoeve , Robert Sim , Elnaz Nouri , Adam Fourney , Maarten de Rijke , Ryen W. White

Generative AI tools, particularly those utilizing large language models (LLMs), are increasingly used in everyday contexts. While these tools enhance productivity and accessibility, little is known about how Deaf and Hard of Hearing (DHH)…

人机交互 · 计算机科学 2025-01-23 Shuxu Huffman , Si Chen , Kelly Avery Mack , Haotian Su , Qi Wang , Raja Kushalnagar

This paper discusses the potential for creating academic resources (tools, data, and evaluation approaches) to support research in conversational search, by focusing on realistic information needs and conversational interactions.…

Information workers' productivity is significantly influenced by their cognitive states and physiological responses. AI assistants such as ChatGPT, Copilot, and others have become integral components of knowledge-intensive workplaces. These…

人机交互 · 计算机科学 2026-05-12 Amog Rao , Utkarsh Agarwal , Amol Harsh , Siddharth Siddharth

Equal access to digital technologies is critical for education, employment, and social participation. However, mainstream interfaces are visually oriented, creating steep learning curves and frequent obstacles for screen reader users, and…

人机交互 · 计算机科学 2026-01-27 Nan Chen , Jing Lu , Zilong Wang , Luna K. Qiu , Siming Chen , Yuqing Yang

The popularity of accessibility research has grown recently, improving digital inclusion for people with disabilities. However, researchers, including those who have disabilities, have attempted to include people with disabilities in all…

Digital assistants have become ubiquitous in e-commerce applications, following the recent advancements in Information Retrieval (IR), Natural Language Processing (NLP) and Generative Artificial Intelligence (AI). However, customers are…

计算与语言 · 计算机科学 2024-05-06 Nikhita Vedula , Oleg Rokhlenko , Shervin Malmasi

As large language models (LLMs) advance, their potential applications have grown significantly. However, it remains difficult to evaluate LLM behavior on user-defined tasks and craft effective pipelines to do so. Many users struggle with…

人机交互 · 计算机科学 2025-02-11 Jingyue Zhang , Ian Arawjo

Video content creation offers vital opportunities for expression and participation, yet remains largely inaccessible to creators with sensory impairments, especially in low-resource settings. We conducted interviews with 20 video creators…

人机交互 · 计算机科学 2025-09-11 Lan Xiao , Maryam Bandukda , Franklin Mingzhe Li , Mark Colley , Catherine Holloway

Entrepreneurs in resource-constrained communities often lack time and support to translate ideas into actionable business plans. While generative AI promises assistance, most systems assume high digital literacy and overlook community…

人机交互 · 计算机科学 2026-04-14 Quentin Romero Lauro , Aakash Gautam , Yasmine Kotturi

Holographic Intellectual Voice Assistant (HIVA) aims to facilitate human computer interaction using audiovisual effects and 3D avatar. HIVA provides complete information about the university, including requests of various nature: admission,…

人机交互 · 计算机科学 2023-07-13 Ruslan Isaev , Radmir Gumerov , Gulzada Esenalieva , Remudin Reshid Mekuria , Ermek Doszhanov

Following the success of spoken dialogue systems (SDS) in smartphone assistants and smart speakers, a number of communicative robots are developed and commercialized. Compared with the conventional SDSs designed as a human-machine…

计算与语言 · 计算机科学 2021-05-04 Tatsuya Kawahara , Koji Inoue , Divesh Lala

Navigating health questions can be daunting in the modern information landscape. Large language models (LLMs) may provide tailored, accessible information, but also risk being inaccurate, biased or misleading. We present insights from 4…

Healthcare professionals need effective ways to use, understand, and validate AI-driven clinical decision support systems. Existing systems face two key limitations: complex visualizations and a lack of grounding in scientific evidence. We…

人机交互 · 计算机科学 2025-07-08 Reza Samimi , Aditya Bhattacharya , Lucija Gosak , Gregor Stiglic , Katrien Verbert

Online, people often recount their experiences turning to conversational AI agents (e.g., ChatGPT, Claude, Copilot) for mental health support -- going so far as to replace their therapists. These anecdotes suggest that AI agents have great…

Access to non-verbal cues in social interactions is vital for people with visual impairment. It has been shown that non-verbal cues such as eye contact, number of people, their names and positions are helpful for individuals who are blind.…

计算机与社会 · 计算机科学 2017-11-30 M. Saquib Sarfraz , Angela Constantinescu , Melanie Zuzej , Rainer Stiefelhagen

Artificial intelligent (AI) conversational agents hold a promising future in the field of mental health, especially in helping marginalized communities that lack access to mental health support services. It is tempting to have a 24/7 mental…

人机交互 · 计算机科学 2025-04-21 Rawan AlMakinah

Enabling humans and robots to collaborate effectively requires purposeful communication and an understanding of each other's affordances. Prior work in human-robot collaboration has incorporated knowledge of human affordances, i.e., their…

机器人学 · 计算机科学 2023-12-22 Drake Moore , Mark Zolotas , Taskin Padir

Many businesses and consumers are extending the capabilities of voice-based services such as Amazon Alexa, Google Home, Microsoft Cortana, and Apple Siri to create custom voice experiences (also known as skills). As the number of these…

计算与语言 · 计算机科学 2019-11-18 Maryam Fazel-Zarandi , Sampat Biswas , Ryan Summers , Ahmed Elmalt , Andy McCraw , Michael McPhilips , John Peach

Conversational retrieval refers to an information retrieval system that operates in an iterative and interactive manner, requiring the retrieval of various external resources, such as persona, knowledge, and even response, to effectively…

计算与语言 · 计算机科学 2024-02-29 Hongru Wang , Boyang Xue , Baohang Zhou , Rui Wang , Fei Mi , Weichao Wang , Yasheng Wang , Kam-Fai Wong