相关论文: Post Guidance for Online Communities
Making online social communities 'better' is a challenging undertaking, as online communities are extraordinarily varied in their size, topical focus, and governance. As such, what is valued by one community may not be valued by another.…
Many online communities rely on postpublication moderation where contributors, even those that are perceived as being risky, are allowed to publish material immediately and where moderation takes place after the fact. An alternative…
Online volunteers are an uncompensated yet valuable labor force for many social platforms. For example, volunteer content moderators perform a vast amount of labor to maintain online communities. However, as social platforms like Reddit…
This study presents the first large-scale quantitative analysis of the efficiency of X's Community Notes, a crowdsourced moderation system for identifying and contextualising potentially misleading content. Drawing on over 1.8 million…
Increasingly people form opinions based on information they consume on online social media. As a result, it is crucial to understand what type of content attracts people's attention on social media and drive discussions. In this paper we…
Most platforms, including Reddit, face a dilemma when applying interventions such as subreddit bans to toxic communities -- do they risk angering their user base by proactively enforcing stricter controls on discourse or do they defer…
Social media users post content on various topics. A defining feature of social media is that other users can provide feedback -- called community feedback -- to their content in the form of comments, replies, and retweets. We hypothesize…
Advice forums are a crowdsourced way to reinforce cultural norms and moral behavior. Sites like Reddit contain massive amounts of natural language human interaction, with rules and norms unique to each individual subreddit community. To…
Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…
On Reddit, the moderation queue (modqueue) is a primary interface for moderators to review reported content. Despite its central role in Reddit's community-reliant moderation model, little is known about how moderators actually use it in…
Online communities serve as essential support channels for People Who Use Drugs (PWUD), providing access to peer support and harm reduction information. The moderation of these communities involves consequential decisions affecting member…
When toxic online communities on mainstream platforms face moderation measures, such as bans, they may migrate to other platforms with laxer policies or set up their own dedicated websites. Previous work suggests that within mainstream…
Evaluating the effects of moderation interventions is a task of paramount importance, as it allows assessing the success of content moderation processes. So far, intervention effects have been almost solely evaluated at the aggregated…
Social media users may perceive moderation decisions by the platform differently, which can lead to frustration and dropout. This study investigates users' perceived justice and fairness of online moderation decisions when they are exposed…
We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…
Reddit relies on volunteer moderators to enforce community rules, configure tools, and review flagged content. This labor is substantial, worth millions in unpaid effort, and increasingly hard to sustain as communities grow. While recent…
Navigating large-scale online discussions is difficult due to the rapid pace and large volume of user-generated content. Prior work in CSCW has shown that moderators often struggle to follow multiple simultaneous discussions, track evolving…
Social media platforms like Facebook and Reddit host thousands of user-governed online communities. These platforms sanction communities that frequently violate platform policies; however, public perceptions of such sanctions remain…
As more people flock to social media to connect with others and form virtual communities, it is important to research how members of these groups interact to understand human behavior on the Web. In response to an increase in hate speech,…
The aim of this paper is to present methods to systematically analyze individual and group behavioral patterns observed in community driven discussion platforms like Reddit where users exchange information and views on various topics of…