相关论文: Re-Ranking News Comments by Constructiveness and C…
In a stylized voting model, we establish that increasing the share of critical thinkers -- individuals who are aware of the ambivalent nature of a certain issue -- in the population increases the efficiency of surveys (elections) but might…
Corrections given by ordinary social media users, also referred to as Social Correction have emerged as a viable intervention against misinformation as per the recent literature. However, little is known about how often users give disputing…
The Web has become the main source for news acquisition. At the same time, news discussion has become more social: users can post comments on news articles or discuss news articles on other platforms like Reddit. These features empower and…
Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…
Bridging content that brings together individuals with opposing viewpoints on social media remains elusive, overshadowed by echo chambers and toxic exchanges. We propose that algorithmic curation could surface such content by considering…
Online conversations can go in many directions: some turn out poorly due to antisocial behavior, while others turn out positively to the benefit of all. Research on improving online spaces has focused primarily on detecting and reducing…
Online comment sections, such as those on news sites or social media, have the potential to foster informal public deliberation, However, this potential is often undermined by the frequency of toxic or low-quality exchanges that occur in…
To promote constructive discussion of controversial topics online, we propose automatic reframing of disagreeing responses to signal receptiveness to a preceding comment. Drawing on research from psychology, communications, and linguistics,…
The rise of misinformation and fake news in online political discourse poses significant challenges to democratic processes and public engagement. While debunking efforts aim to counteract misinformation and foster fact-based dialogue,…
Polarization, declining trust, and wavering support for democratic norms are pressing threats to U.S. democracy. Exposure to verified and quality news may lower individual susceptibility to these threats and make citizens more resilient to…
Comment sections below online news articles enjoy growing popularity among readers. However, the overwhelming number of comments makes it infeasible for the average news consumer to read all of them and hinders engaging discussions. Most…
Current news commenting systems are designed based on implicitly individualistic assumptions, where discussion is the result of a series of disconnected opinions. This often results in fragmented and polarized conversations that fail to…
A widespread moderation strategy by online news platforms is to feature what the platform deems high quality comments, usually called editor picks or featured comments. In this paper, we compare online discussions of news articles in which…
Social media platforms are often criticized for fostering antisocial behavior rather than prosocial behavior. Yet, testing interventions to encourage prosocial dispositions, such as open-mindedness, has been hindered by researchers' limited…
The increasing popularity of Twitter and other microblogs makes improved trustworthiness and relevance assessment of microblogs evermore important. We propose a method of ranking of tweets considering trustworthiness and content based…
As political polarization in the United States continues to rise, the question of whether polarized individuals can fruitfully cooperate becomes pressing. Although diversity of individual perspectives typically leads to superior team…
Positive feedback via likes and awards is central to online governance, yet which attributes of users' posts elicit rewards -- and how these vary across authors and communities -- remains unclear. To examine this, we combine…
A major task for moderators of online spaces is norm-setting, essentially creating shared norms for user behavior in their communities. Platform design principles emphasize the importance of highlighting norm-adhering examples and…
Platforms are increasingly relying on algorithms to curate the content within users' social media feeds. However, the growing prominence of proprietary, algorithmically curated feeds has concealed what factors influence the presentation of…
Philosophical accounts of persuasion often assume that shared evidence and rational argumentation should lead to a convergence of views between peers, yet everyday discourse often suggests otherwise. In this study, we use large language…