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Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

计算与语言 · 计算机科学 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

Emotional support dialogue systems aim to reduce help-seekers' distress and help them overcome challenges. While human values$\unicode{x2013}$core beliefs that shape an individual's priorities$\unicode{x2013}$are increasingly emphasized in…

计算与语言 · 计算机科学 2025-06-03 Juhee Kim , Chunghu Mok , Jisun Lee , Hyang Sook Kim , Yohan Jo

Affective computing has made significant strides in emotion recognition and generation, yet current approaches mainly focus on short-term pattern recognition and lack a comprehensive framework to guide affective agents toward long-term…

人机交互 · 计算机科学 2025-02-26 Bin Yin , Chong-Yi Liu , Liya Fu , Jinkun Zhang

Emotion Cause Extraction (ECE) aims to identify emotion causes from a document after annotating the emotion keywords. Some baselines have been proposed to address this problem, such as rule-based, commonsense based and machine learning…

计算与语言 · 计算机科学 2020-07-31 Jiayuan Ding , Mayank Kejriwal

Hate speech detection refers to the task of detecting hateful content that aims at denigrating an individual or a group based on their religion, gender, sexual orientation, or other characteristics. Due to the different policies of the…

计算与语言 · 计算机科学 2023-10-10 Paras Sheth , Tharindu Kumarage , Raha Moraffah , Aman Chadha , Huan Liu

This paper presents "Emotion Talk," a system designed to provide continuous emotional support through audio messages for psychological assistance. The primary objective is to offer consistent support to patients outside traditional therapy…

In this dissertation the practical speech emotion recognition technology is studied, including several cognitive related emotion types, namely fidgetiness, confidence and tiredness. The high quality of naturalistic emotional speech data is…

声音 · 计算机科学 2017-09-28 Chengwei Huang

For the task of conversation emotion recognition, recent works focus on speaker relationship modeling but ignore the role of utterance's emotional tendency.In this paper, we propose a new expression paradigm of sentence-level emotion…

计算与语言 · 计算机科学 2021-12-23 Zaijing Li , Fengxiao Tang , Tieyu Sun , Yusen Zhu , Ming Zhao

Context-aware emotion recognition (CAER) has recently boosted the practical applications of affective computing techniques in unconstrained environments. Mainstream CAER methods invariably extract ensemble representations from diverse…

计算机视觉与模式识别 · 计算机科学 2024-06-04 Dingkang Yang , Kun Yang , Mingcheng Li , Shunli Wang , Shuaibing Wang , Lihua Zhang

Natural language communication is an intricate and complex process. The speaker usually begins with an intention and motivation of what is to be communicated, and what effects are expected from the communication, while taking into…

人工智能 · 计算机科学 2022-10-21 Seng-Beng Ho , Zhaoxia Wang , Boon-Kiat Quek , Erik Cambria

Emotional Support Conversation (ESConv) aims to reduce help-seekers'emotional distress with the supportive strategy and response. It is essential for the supporter to select an appropriate strategy with the feedback of the help-seeker…

计算与语言 · 计算机科学 2023-02-08 Wei Peng , Ziyuan Qin , Yue Hu , Yuqiang Xie , Yunpeng Li

Empathetic conversation is psychologically supposed to be the result of conscious alignment and interaction between the cognition and affection of empathy. However, existing empathetic dialogue models usually consider only the affective…

人工智能 · 计算机科学 2023-05-16 Jinfeng Zhou , Chujie Zheng , Bo Wang , Zheng Zhang , Minlie Huang

We leverage different context windows when predicting the emotion of different utterances. New modules are included to realize variable-length context: 1) two speaker-aware units, which explicitly model inner- and inter-speaker dependencies…

计算与语言 · 计算机科学 2023-02-14 Xiaochen Zhang , Daniel Tang

Predicting emotions expressed in text is a well-studied problem in the NLP community. Recently there has been active research in extracting the cause of an emotion expressed in text. Most of the previous work has done causal emotion…

计算与语言 · 计算机科学 2022-11-08 Ashwani Bhat , Ashutosh Modi

Multi-modal conversation emotion recognition (MCER) aims to recognize and track the speaker's emotional state using text, speech, and visual information in the conversation scene. Analyzing and studying MCER issues is significant to…

人工智能 · 计算机科学 2025-11-14 Yuntao Shou , Tao Meng , Wei Ai , Fangze Fu , Nan Yin , Keqin Li

The task of empathetic response generation aims to understand what feelings a speaker expresses on his/her experiences and then reply to the speaker appropriately. To solve the task, it is essential to model the content-emotion duality of a…

计算与语言 · 计算机科学 2022-09-27 Peiqin Lin , Jiashuo Wang , Hinrich Schütze , Wenjie Li

Emotion recognition in multi-speaker conversations faces significant challenges due to speaker ambiguity and severe class imbalance. We propose a novel framework that addresses these issues through three key innovations: (1) a speaker…

声音 · 计算机科学 2025-11-19 Xiao Li , Kotaro Funakoshi , Manabu Okumura

The convincingness of an argument does not only depend on its structure (logos), the person who makes the argument (ethos), but also on the emotion that it causes in the recipient (pathos). While the overall intensity and categorical values…

计算与语言 · 计算机科学 2026-03-05 Lynn Greschner , Meike Bauer , Sabine Weber , Roman Klinger

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

人机交互 · 计算机科学 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

Providing timely support and intervention is crucial in mental health settings. As the need to engage youth comfortable with texting increases, mental health providers are exploring and adopting text-based media such as chatbots,…

人机交互 · 计算机科学 2024-06-18 Kellie Yu Hui Sim , Kohleen Tijing Fortuno , Kenny Tsu Wei Choo