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In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

计算与语言 · 计算机科学 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

Emotion recognition in conversation (ERC), the task of discerning human emotions for each utterance within a conversation, has garnered significant attention in human-computer interaction systems. Previous ERC studies focus on…

计算与语言 · 计算机科学 2025-03-04 Yumeng Fu , Junjie Wu , Zhongjie Wang , Meishan Zhang , Lili Shan , Yulin Wu , Bingquan Li

The integration of conversational artificial intelligence (AI) into mental health care promises a new horizon for therapist-client interactions, aiming to closely emulate the depth and nuance of human conversations. Despite the potential,…

多媒体 · 计算机科学 2024-10-22 Yuqi Chu , Lizi Liao , Zhiyuan Zhou , Chong-Wah Ngo , Richang Hong

Emotion recognition in conversation, which aims to predict the emotion for all utterances, has attracted considerable research attention in recent years. It is a challenging task since the recognition of the emotion in one utterance…

计算与语言 · 计算机科学 2023-06-13 Ting Zhang , Zhuang Chen , Ming Zhong , Tieyun Qian

Empathy is a crucial factor in open-domain conversations, which naturally shows one's caring and understanding to others. Though several methods have been proposed to generate empathetic responses, existing works often lead to monotonous…

计算与语言 · 计算机科学 2023-07-11 Guanqun Bi , Lei Shen , Yanan Cao , Meng Chen , Yuqiang Xie , Zheng Lin , Xiaodong He

Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…

人机交互 · 计算机科学 2025-11-11 Yuchong Zhang , Yong Ma , Di Fu , Stephanie Zubicueta Portales , Morten Fjeld , Danica Kragic

Causal Emotion Entailment aims to identify causal utterances that are responsible for the target utterance with a non-neutral emotion in conversations. Previous works are limited in thorough understanding of the conversational context and…

计算与语言 · 计算机科学 2022-12-07 Weixiang Zhao , Yanyan Zhao , Zhuojun Li , Bing Qin

Empathetic dialogue is a human-like behavior that requires the perception of both affective factors (e.g., emotion status) and cognitive factors (e.g., cause of the emotion). Besides concerning emotion status in early work, the latest…

计算与语言 · 计算机科学 2023-02-24 Yushan Qian , Bo Wang , Ting-En Lin , Yinhe Zheng , Ying Zhu , Dongming Zhao , Yuexian Hou , Yuchuan Wu , Yongbin Li

Most existing emotion analysis emphasizes which emotion arises (e.g., happy, sad, angry) but neglects the deeper why. We propose Emotion Interpretation (EI), focusing on causal factors-whether explicit (e.g., observable objects,…

Emotion recognition in conversation (ERC) aims to detect the emotion for each utterance in a given conversation. The newly proposed ERC models have leveraged pre-trained language models (PLMs) with the paradigm of pre-training and…

计算与语言 · 计算机科学 2022-07-28 Jingjie Yi , Deqing Yang , Siyu Yuan , Caiyan Cao , Zhiyao Zhang , Yanghua Xiao

Emotion Prediction in Conversation (EPC) aims to forecast the emotions of forthcoming utterances by utilizing preceding dialogues. Previous EPC approaches relied on simple context modeling for emotion extraction, overlooking fine-grained…

多媒体 · 计算机科学 2024-08-09 Haoxiang Shi , Ziqi Liang , Jun Yu

Recent approaches to empathetic response generation try to incorporate commonsense knowledge or reasoning about the causes of emotions to better understand the user's experiences and feelings. However, these approaches mainly focus on…

计算与语言 · 计算机科学 2023-09-06 Yahui Fu , Koji Inoue , Chenhui Chu , Tatsuya Kawahara

The ability to understand emotions is an essential component of human-like artificial intelligence, as emotions greatly influence human cognition, decision making, and social interactions. In addition to emotion recognition in…

计算与语言 · 计算机科学 2024-07-09 Fanfan Wang , Heqing Ma , Jianfei Yu , Rui Xia , Erik Cambria

Emotion detection is a critical technology extensively employed in diverse fields. While the incorporation of commonsense knowledge has proven beneficial for existing emotion detection methods, dialogue-based emotion detection encounters…

计算与语言 · 计算机科学 2023-09-14 Yuting Su , Yichen Wei , Weizhi Nie , Sicheng Zhao , Anan Liu

The study of causal relationships between emotions and causes in texts has recently received much attention. Most works focus on extracting causally related clauses from documents. However, none of these works has considered that the causal…

计算与语言 · 计算机科学 2023-11-29 Xinhong Chen , Zongxi Li , Yaowei Wang , Haoran Xie , Jianping Wang , Qing Li

Speech emotion recognition (SER) is vital for obtaining emotional intelligence and understanding the contextual meaning of speech. Variations of consonant-vowel (CV) phonemic boundaries can enrich acoustic context with linguistic cues,…

声音 · 计算机科学 2023-07-03 Anna Ollerenshaw , Md Asif Jalal , Rosanna Milner , Thomas Hain

Emotion Support Conversation (ESC) is a crucial application, which aims to reduce human stress, offer emotional guidance, and ultimately enhance human mental and physical well-being. With the advancement of Large Language Models (LLMs),…

Emotion Recognition in Conversations (ERC) has gained increasing attention for developing empathetic machines. Recently, many approaches have been devoted to perceiving conversational context by deep learning models. However, these…

计算与语言 · 计算机科学 2021-06-10 Dou Hu , Lingwei Wei , Xiaoyong Huai

Emotional support conversation aims at reducing the emotional distress of the help-seeker, which is a new and challenging task. It requires the system to explore the cause of help-seeker's emotional distress and understand their…

计算与语言 · 计算机科学 2022-11-09 Wei Peng , Yue Hu , Luxi Xing , Yuqiang Xie , Yajing Sun , Yunpeng Li

Emotional Support Conversation requires not only affective expression but also grounded instrumental support to provide trustworthy guidance. However, existing ESC systems and benchmarks largely focus on affective support in text-only…

人工智能 · 计算机科学 2026-05-11 Xingyu Sui , Yanyan Zhao , Yulin Hu , Jiahe Guo , Weixiang Zhao , Bing Qin