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Artificial Intelligence (AI) in recent years has shown an unprecedentedly impressive development, tending to play a catalytic role in all aspects of life. The interest of the academic community, but also of governments, is huge in the…

The capability of GenAI-based chatbots, such as ChatGPT and Gemini, has expanded quickly in recent years, turning them into GenAI Chatbot Ecosystems. Yet, users' understanding of how such ecosystems work remains unknown. In this paper, we…

Conversational search interfaces, like ChatGPT, offer an interactive, personalized, and engaging user experience compared to traditional search. On the downside, they are prone to cause overtrust issues where users rely on their responses…

Artificial intelligence has been around for a while, but suddenly it has received more attention than ever before. Thanks to innovations from companies like Google, Microsoft, Meta, and other major brands in technology. OpenAI, though, has…

Developing user-centred applications that address diverse user needs requires rigorous user research. This is time, effort and cost-consuming. With the recent rise of generative AI techniques based on Large Language Models (LLMs), there is…

Since its viral emergence in early 2024, Comment Robert-a Weibo-launched social chatbot-has gained widespread attention on the Chinese Internet for its unsolicited and unpredictable comments on user posts. Unlike conventional chatbots that…

This research explores the quickly changing field of generative artificial intelligence (GAI) chatbots in higher education, an industry that is undergoing major technological changes. AI chatbots, such as ChatGPT, HuggingChat, and Google…

The integration of generative AI in education is expanding, yet empirical analyses of large-scale, real-world interactions between students and AI systems still remain limited. In this study, we present ChEDDAR, ChatGPT & EFL Learner's…

ChatGPT is a type of artificial intelligence language model that uses deep learning algorithms to generate human-like responses to text-based prompts. The introduction of the latest ChatGPT version in November of 2022 has caused shockwaves…

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Programming students have a widespread access to powerful Generative AI tools like ChatGPT. While this can help understand the learning material and assist with exercises, educators are voicing more and more concerns about an overreliance…

Generative Artificial Intelligence (AI) models such as OpenAI's ChatGPT have the potential to revolutionize Statistical Process Control (SPC) practice, learning, and research. However, these tools are in the early stages of development and…

Generative AI tools, such as ChatGPT and Midjourney, are transforming artistic creation as AI-art integration advances. However, Artificial Intelligence Generated Content (AIGC) tools face user experience challenges, necessitating a…

Conversational AI agents are commonly applied within single-user, turn-taking scenarios. The interaction mechanics of these scenarios are trivial: when the user enters a message, the AI agent produces a response. However, the interaction…

Humor is a central aspect of human communication that has not been solved for artificial agents so far. Large language models (LLMs) are increasingly able to capture implicit and contextual information. Especially, OpenAI's ChatGPT recently…

With the ongoing penetration of conversational user interfaces, a better understanding of social and emotional characteristic inherent to dialogue is required. Chatbots in particular face the challenge of conveying human-like behaviour…

Background: Recently, ChatGPT and similar generative AI models have attracted hundreds of millions of users and become part of the public discourse. Many believe that such models will disrupt society and will result in a significant change…

Question-and-answer agents like ChatGPT offer a novel tool for use as a potential honeypot interface in cyber security. By imitating Linux, Mac, and Windows terminal commands and providing an interface for TeamViewer, nmap, and ping, it is…

Recent works have recognized the need for human-centered perspectives when designing and evaluating human-AI interactions and explainable AI methods. Yet, current approaches fall short at intercepting and managing unexpected user behavior…

The groundbreaking invention of ChatGPT has triggered enormous discussion among users across all fields and domains. Among celebration around its various advantages, questions have been raised with regards to its correctness and ethics of…