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As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived…

人机交互 · 计算机科学 2025-03-10 Tingting Liu , Salvatore Giorgi , Ankit Aich , Allison Lahnala , Brenda Curtis , Lyle Ungar , João Sedoc

Educational chatbots come with a promise of interactive and personalized learning experiences, yet their development has been limited by the restricted free interaction capabilities of available platforms and the difficulty of encoding…

Even though AI literacy has emerged as a prominent education topic in the wake of generative AI, its definition remains vague. There is little consensus among researchers and practitioners on how to discuss and design AI literacy…

计算机与社会 · 计算机科学 2025-08-07 Xingjian Gu , Barbara J. Ericson

This work asks whether a human interacting with a generative AI system can merge into a single individual through iterative, information-driven interactions. We model the interactions between a human, a generative AI system, and the human's…

计算机科学与博弈论 · 计算机科学 2025-08-18 Jiejun Hu-Bolz , James Stovold

AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…

计算与语言 · 计算机科学 2024-01-19 Nataliia Klievtsova , Janik-Vasily Benzin , Timotheus Kampik , Juergen Mangler , Stefanie Rinderle-Ma

With the widespread use of large artificial intelligence (AI) models such as ChatGPT, AI-generated content (AIGC) has garnered increasing attention and is leading a paradigm shift in content creation and knowledge representation. AIGC uses…

计算机与社会 · 计算机科学 2023-08-24 Yuntao Wang , Yanghe Pan , Miao Yan , Zhou Su , Tom H. Luan

Conversational human-AI interaction (CHAI) have recently driven mainstream adoption of AI. However, CHAI poses two key challenges for designers and researchers: users frequently have ambiguous goals and an incomplete understanding of AI…

人机交互 · 计算机科学 2025-01-31 Arthur Caetano , Kavya Verma , Atieh Taheri , Radha Kumaran , Zichen Chen , Jiaao Chen , Tobias Höllerer , Misha Sra

Conversational agents (CAs) (e.g., chatbots) are increasingly used in settings where users disclose sensitive information, raising significant privacy concerns. Because privacy judgments are highly contextual, supporting users to engage in…

人机交互 · 计算机科学 2026-01-27 Mohammad Hadi Nezhad , Francisco Enrique Vicente Castro , Ivon Arroyo

The advent of Generative AI and Large Language Models has not only enhanced the intelligence of interactive applications but also catalyzed the formation of communities passionate about customizing these AI capabilities. FlowGPT, an…

人机交互 · 计算机科学 2024-08-02 Xian Li , Yuanning Han , Di Liu , Pengcheng An , Shuo Niu

A widespread view is that Artificial Intelligence cannot be creative. We tested this assumption by comparing human-generated ideas with those generated by six Generative Artificial Intelligence (GAI) chatbots: $alpa.\!ai$, $Copy.\!ai$,…

人工智能 · 计算机科学 2023-10-18 Jennifer Haase , Paul H. P. Hanel

Aiming for a mixbiotic society that combines freedom and solidarity among people with diverse values, I focused on nonviolent communication (NVC) that enables compassionate giving in various situations of social division and conflict, and…

人工智能 · 计算机科学 2023-08-08 Takeshi Kato

This article sets off for an exploration of the still evolving discourse surrounding artificial intelligence (AI) in the wake of the release of ChatGPT. It scrutinizes the pervasive narratives that are shaping the societal engagement with…

计算机与社会 · 计算机科学 2026-02-02 Rainer Rehak

Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…

人工智能 · 计算机科学 2026-02-24 Robin Schimmelpfennig , Mark Díaz , Vinodkumar Prabhakaran , Aida Davani

Generative Artificial Intelligence (AI) tools are increasingly deployed across social media platforms, yet their implications for user behavior and experience remain understudied, particularly regarding two critical dimensions: (1) how AI…

人机交互 · 计算机科学 2025-06-18 Anders Giovanni Møller , Daniel M. Romero , David Jurgens , Luca Maria Aiello

Generative AI tools such as chatGPT are poised to change the way people engage with online information. Recently, Microsoft announced their "new Bing" search system which incorporates chat and generative AI technology from OpenAI. Google…

人机交互 · 计算机科学 2023-07-11 Robert Capra , Jaime Arguello

Teamwork is a critical component of many academic and professional settings. In those contexts, feedback between team members is an important element to facilitate successful and sustainable teamwork. However, in the classroom, as the…

人机交互 · 计算机科学 2023-05-23 Andrew Katz , Siqing Wei , Gaurav Nanda , Christopher Brinton , Matthew Ohland

We perform a mixed-method frame semantics-based analysis on a dataset of more than 49,000 sentences collected from 5846 news articles that mention AI. The dataset covers the twelve-month period centred around the launch of OpenAI's chatbot…

计算与语言 · 计算机科学 2024-11-26 Igor Ryazanov , Carl Öhman , Johanna Björklund

Generative AI systems are increasingly embedded in everyday life, yet empirical understanding of how psychological risk associated with AI use emerges, is experienced, and is regulated by users remains limited. We present a large-scale…

计算与语言 · 计算机科学 2026-02-11 Jianfeng Zhu , Karin G. Coifman , Ruoming Jin

Recent reports on generative AI chatbot use raise concerns about its addictive potential. An in-depth understanding is imperative to minimize risks, yet AI chatbot addiction remains poorly understood. This study examines how to characterize…

人机交互 · 计算机科学 2026-01-21 M. Karen Shen , Jessica Huang , Olivia Liang , Ig-Jae Kim , Dongwook Yoon

Artificial Intelligence (AI) chatbots powered by a large language model (LLM) are entering young children's learning and play, yet little is known about how young children construe these agents or how such construals relate to engagement.…

人机交互 · 计算机科学 2025-12-04 Pilyoung Kim , Jenna H. Chin , Yun Xie , Nolan Brady , Tom Yeh , Sujin Yang