相关论文: One of Many: Assessing User-level Effects of Moder…
From politicians to podcast hosts, online platforms have systematically banned (``deplatformed'') influential users for breaking platform guidelines. Previous inquiries on the effectiveness of this intervention are inconclusive because 1)…
Social media platforms moderate content for each user by incorporating the outputs of both platform-wide content moderation systems and, in some cases, user-configured personal moderation preferences. However, it is unclear (1) how end…
Social media platform design often incorporates explicit signals of positive feedback. Some moderators provide positive feedback with the goal of positive reinforcement, but are often unsure of their ability to actually influence user…
The proliferation of misinformation on social media has concerning possible consequences, such as the degradation of democratic norms. While recent research on countering misinformation has largely focused on analyzing the effectiveness of…
Online deliberation offers a way for citizens to collectively discuss an issue and provide input for policy makers. The overall experience of online deliberation can be affected by multiple factors. We decided to investigate the effects of…
Online communities can serve as meaningful sources of social support, particularly for marginalized and vulnerable groups. Disclosure of personal information facilitates integration into online communities but may also expose individuals to…
Content moderation is the process of flagging content based on pre-defined platform rules. There has been a growing need for AI moderators to safeguard users as well as protect the mental health of human moderators from traumatic content.…
Users organize themselves into communities on web platforms. These communities can interact with one another, often leading to conflicts and toxic interactions. However, little is known about the mechanisms of interactions between…
The Internet and online forums such as Reddit have become an increasingly popular medium for citizens to engage in political conversations. However, the online disinhibition effect resulting from the ability to use pseudonymous identities…
Developing a strong community requires empowered leadership capable of overcoming governance challenges. New online platforms have given users opportunities to practice governance through content moderation roles. The over 2.8 million…
Social media platforms face increasing scrutiny over the rapid spread of misinformation. In response, many have adopted community-based content moderation systems, including Community Notes (formerly Birdwatch) on X (formerly Twitter),…
Anti-social behaviors in social media can happen both at user and community levels. While a great deal of attention is on the individual as an 'aggressor,' the banning of entire Reddit subcommunities (i.e., subreddits) demonstrates that…
Political trolls initiate online discord not only for the lulz (laughs) but also for ideological reasons, such as promoting their desired political candidates. Political troll groups recently gained spotlight because they were considered…
With increasing attention to online anti-social behaviors such as personal attacks and bigotry, it is critical to have an accurate accounting of how widespread anti-social behaviors are. In this paper, we empirically measure the prevalence…
Social media platforms have become critical infrastructures for public communication, where large-scale interaction can both support socially beneficial collective pressure and amplify polarization and conflict. While opinion-dynamics…
Polarization is implicated in the erosion of democracy and the progression to violence, which makes the polarization properties of large algorithmic content selection systems (recommender systems) a matter of concern for peace and security.…
Online competitive action games have flourished as a space for entertainment and social connections, yet they face challenges from a small percentage of players engaging in disruptive behaviors. This study delves into the under-explored…
This article presents evidence of performance deterioration in online user sessions quantified by studying a massive dataset containing over 55 million comments posted on Reddit in April 2015. After segmenting the sessions (i.e., periods of…
In recent years, Online Social Networks have become an important medium for people who suffer from mental disorders to share moments of hardship, and receive emotional and informational support. In this work, we analyze how discussions in…
Reddit relies on volunteer moderators to enforce community rules, configure tools, and review flagged content. This labor is substantial, worth millions in unpaid effort, and increasingly hard to sustain as communities grow. While recent…