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相关论文: Towards Persona-Based Empathetic Conversational Mo…

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Existing English-teaching chatbots rarely incorporate empathy explicitly in their feedback, but empathetic feedback could help keep students engaged and reduce learner anxiety. Toward this end, we propose the task of negative emotion…

计算与语言 · 计算机科学 2024-04-23 Li Siyan , Teresa Shao , Zhou Yu , Julia Hirschberg

In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

计算与语言 · 计算机科学 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

Empathy and emotion prediction are key components in the development of effective and empathetic agents, amongst several other applications. The WASSA shared task on empathy and emotion prediction in interactions presents an opportunity to…

计算与语言 · 计算机科学 2024-07-08 Patrícia Pereira , Helena Moniz , Joao Paulo Carvalho

As anthropomorphic agents (AI and robots) are increasingly used in society, empathy and trust between people and agents are becoming increasingly important. A better understanding of agents by people will help to improve the problems caused…

人机交互 · 计算机科学 2025-04-22 Takahiro Tsumura , Seiji Yamada

Empathy is often understood as the ability to share and understand another individual's state of mind or emotion. With the increasing use of chatbots in various domains, e.g., children seeking help with homework, individuals looking for…

人工智能 · 计算机科学 2026-03-24 Kristina Schaaff , Caroline Reinig , Tim Schlippe

Large language models have become increasingly common, used by millions of people worldwide in both professional and personal contexts. As these models continue to advance, they are frequently serving as virtual assistants and companions.…

计算与语言 · 计算机科学 2025-08-13 Victoria Williams , Benjamin Rosman

The increasing use of dialogue agents makes it extremely desirable for them to understand and acknowledge the implied emotions to respond like humans with empathy. Chatbots using traditional techniques analyze emotions based on the context…

计算与语言 · 计算机科学 2021-05-27 Akhilesh Ravi , Amit Yadav , Jainish Chauhan , Jatin Dholakia , Naman Jain , Mayank Singh

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

计算与语言 · 计算机科学 2023-10-13 Siyuan Brandon Loh , Aravind Sesagiri Raamkumar

Expressing empathy is important in everyday conversations, and exploring how empathy arises is crucial in automatic response generation. Most previous approaches consider only a single factor that affects empathy. However, in practice,…

计算与语言 · 计算机科学 2022-12-06 Yangbin Chen , Chunfeng Liang

Empathy is a complex cognitive ability based on the reasoning of others' affective states. In order to better understand others and express stronger empathy in dialogues, we argue that two issues must be tackled at the same time: (i)…

计算与语言 · 计算机科学 2021-09-22 Hyunwoo Kim , Byeongchang Kim , Gunhee Kim

Statistical spoken dialogue systems usually rely on a single- or multi-domain dialogue model that is restricted in its capabilities of modelling complex dialogue structures, e.g., relations. In this work, we propose a novel dialogue model…

Intelligent conversational agents, or chatbots, can take on various identities and are increasingly engaging in more human-centered conversations with persuasive goals. However, little is known about how identities and inquiry strategies…

人机交互 · 计算机科学 2020-01-22 Weiyan Shi , Xuewei Wang , Yoo Jung Oh , Jingwen Zhang , Saurav Sahay , Zhou Yu

Dialogue systems in the form of chatbots and personal assistants are being increasingly integrated into people's lives. Modern dialogue systems may consider adopting anthropomorphic personas, mimicking societal demographic groups to appear…

计算与语言 · 计算机科学 2021-12-16 Emily Sheng , Josh Arnold , Zhou Yu , Kai-Wei Chang , Nanyun Peng

There is a growing recognition that artists use valuable ways to understand and work with cognitive and perceptual mechanisms to convey desired experiences and narrative in their created artworks (DiPaola et al., 2010; Zeki, 2001). This…

人工智能 · 计算机科学 2020-09-14 Ozge Nilay Yalcin , Nouf Abukhodair , Steve DiPaola

A recent trend in the domain of open-domain conversational agents is enabling them to converse empathetically to emotional prompts. Current approaches either follow an end-to-end approach or condition the responses on similar emotion labels…

计算与语言 · 计算机科学 2023-05-18 Anuradha Welivita , Pearl Pu

With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…

计算与语言 · 计算机科学 2021-09-23 Zhenyu Zhang , Tao Guo , Meng Chen

As one promising way to inquire about any particular information through a dialog with the bot, question answering dialog systems have gained increasing research interests recently. Designing interactive QA systems has always been a…

计算与语言 · 计算机科学 2021-04-26 Munazza Zaib , Dai Hoang Tran , Subhash Sagar , Adnan Mahmood , Wei E. Zhang , Quan Z. Sheng

Empathetic conversation is psychologically supposed to be the result of conscious alignment and interaction between the cognition and affection of empathy. However, existing empathetic dialogue models usually consider only the affective…

人工智能 · 计算机科学 2023-05-16 Jinfeng Zhou , Chujie Zheng , Bo Wang , Zheng Zhang , Minlie Huang

One way to personalize and steer generations from large language models (LLM) is to assign a persona: a role that describes how the user expects the LLM to behave (e.g., a helpful assistant, a teacher, a woman). This paper investigates how…

计算与语言 · 计算机科学 2025-07-02 Pedro Henrique Luz de Araujo , Benjamin Roth

Embodied conversational agents (ECAs) are increasingly more realistic and capable of dynamic conversations. In online surveys, anthropomorphic agents could help address issues like careless responding and satisficing, which originate from…

人机交互 · 计算机科学 2025-08-05 Matus Krajcovic , Peter Demcak , Eduard Kuric