相关论文: Chatbots as Unwitting Actors
As the wide adoption of intelligent chatbot in human daily life, user demands for such systems evolve from basic task-solving conversations to more casual and friend-like communication. To meet the user needs and build emotional bond with…
AI chatbots have emerged as promising educational tools for personalized learning experiences, with advances in large language models (LLMs) enabling teachers to create and customize these chatbots for their specific classroom needs.…
Software bots operating in multiple virtual digital platforms must understand the platforms' affordances and behave like human users. Platform affordances or features differ from one application platform to another or through a life cycle,…
In an era of AI's growing capabilities and influences, recent advancements are reshaping HCI and CSCW's view of AI. Playful interactions emerged as an important way for users to make sense of the ever-changing AI technologies, yet remained…
Why do users follow moral advice from chatbots? A chatbot is not an authoritative moral advisor, but it can generate seemingly plausible arguments. Users do not follow reasoned more readily than unreasoned advice, though, we find in an…
Chatbots have garnered interest as conversational interfaces for a variety of tasks. While general design guidelines exist for chatbot interfaces, little work explores analytical chatbots that support conversing with data. We explore…
Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…
Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…
Educational chatbots come with a promise of interactive and personalized learning experiences, yet their development has been limited by the restricted free interaction capabilities of available platforms and the difficulty of encoding…
With the ongoing penetration of conversational user interfaces, a better understanding of social and emotional characteristic inherent to dialogue is required. Chatbots in particular face the challenge of conveying human-like behaviour…
Technologies increasingly mimic human-like social behaviours. Beyond prototypical conversational agents like chatbots, this also applies to basic automated systems like app notifications or self-checkout machines that address or 'talk to'…
Conversation agents, commonly referred to as chatbots, are increasingly deployed in many domains to allow people to have a natural interaction while trying to solve a specific problem. Given their widespread use, it is important to provide…
Chatbots are more and more prevalent in commercial and science contexts. They help customers complain about a product or service or support them to find the best travel deals. Other bots provide mental health support or help book medical…
Apologies serve essential functions for moral agents such as expressing remorse, taking responsibility, and repairing trust. LLM-based chatbots routinely produce output that has the linguistic form of an apology. However, they do this…
Conversational agents or chatbots are widely investigated and used across different fields including healthcare, education, and marketing. Still, the development of chatbots for assisting secure coding practices is in its infancy. In this…
Recently, research into chatbots (also known as conversational agents, AI agents, voice assistants), which are computer applications using artificial intelligence to mimic human-like conversation, has grown sharply. Despite this growth,…
Advancements in artificial intelligence (AI), speech recognition systems (ASR), and machine learning have enabled the development of intelligent computer programs called chatbots. Many chatbots have been proposed to provide different…
Effective task management is essential to successful team collaboration. While the past decade has seen considerable innovation in systems that track and manage group tasks, these innovations have typically been outside of the principal…
Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence,…
People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…