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LLM based chatbots have become central interfaces in technical, educational, and analytical domains, supporting tasks such as code reasoning, problem solving, and information exploration. As these systems scale, sustainability concerns have…

软件工程 · 计算机科学 2025-12-17 Ronnie de Souza Santos , Cleyton Magalhães , Italo Santos

AI-empowered tools have emerged as a transformative force, fundamentally reshaping the software development industry and promising far-reaching impacts across diverse sectors. This study investigates the adoption, impact, and security…

软件工程 · 计算机科学 2024-11-22 Shidong Pan , Litian Wang , Tianyi Zhang , Zhenchang Xing , Yanjie Zhao , Qinghua Lu , Xiaoyu Sun

With the growing use of artificial intelligence in classrooms and online learning, it has become important to understand how students actually interact with AI tools and how such interactions match with traditional ways of learning. In this…

应用统计 · 统计学 2025-12-02 Prathamesh Muzumdar , Sumanth Cheemalapati

AI assistance tools such as ChatGPT, Copilot, and Gemini have dramatically impacted the nature of software development in recent years. Numerous studies have studied the positive benefits that practitioners have achieved from using these…

软件工程 · 计算机科学 2024-06-26 Ze Shi Li , Nowshin Nawar Arony , Ahmed Musa Awon , Daniela Damian , Bowen Xu

Advancements in artificial intelligence (AI) have led to the increase of conversational agents like Replika, designed to provide social interaction and emotional support. However, reports of these AI systems engaging in inappropriate sexual…

人机交互 · 计算机科学 2025-08-13 Mohammad , Namvarpour , Harrison Pauwels , Afsaneh Razi

The growing demand for software developers and the increasing development complexity have emphasized the need for support in software engineering projects. This is especially relevant in light of advancements in artificial intelligence,…

软件工程 · 计算机科学 2023-05-02 Glaucia Melo

In the present study, we provided students an unfiltered access to a state-of-the-art large language model (LLM) chatbot. The chatbot was intentionally designed to mimic proprietary commercial chatbots such as ChatGPT where the chatbot has…

计算机与社会 · 计算机科学 2024-06-10 Arto Hellas , Juho Leinonen , Leo Leppänen

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

The integration of Artificial Intelligence (AI) into education is a recent development, with chatbots emerging as a noteworthy addition to this transformative landscape. As online learning platforms rapidly advance, students need to adapt…

人机交互 · 计算机科学 2023-11-08 Md Rabiul Hasan , Nahian Ismail Chowdhury , Md Hadisur Rahman , Md Asif Bin Syed , JuHyeong Ryu

As generative artificial intelligence advances, Large Language Models (LLMs) are being explored for automated graphical user interface (GUI) design. This study investigates the usability and adaptability of LLM-generated interfaces by…

人机交互 · 计算机科学 2026-02-02 Bartosz Sawicki , Tomasz Les , Dariusz Parzych , Aleksandra Wycisk-Ficek , Pawel Trebacz , Pawel Zawadzki

AI agents have been developed for complex real-world tasks from coding to customer service. But AI agent evaluations suffer from many challenges that undermine our understanding of how well agents really work. We introduce the Holistic…

Software development relies heavily on text-based communication, making sentiment analysis a valuable tool for understanding team dynamics and supporting trustworthy AI-driven analytics in requirements engineering. However, existing…

软件工程 · 计算机科学 2025-07-11 Martin Obaidi , Marc Herrmann , Jil Klünder , Kurt Schneider

Customer service is a setting that calls for empathy in live human agent responses. Recent advances have demonstrated how open-domain chatbots can be trained to demonstrate empathy when responding to live human utterances. We show that a…

计算与语言 · 计算机科学 2021-01-06 Akshay Agarwal , Shashank Maiya , Sonu Aggarwal

Recent technological advances have made it possible to build real-time, interactive spoken dialogue systems for a wide variety of applications. However, when users do not respect the limitations of such systems, performance typically…

计算与语言 · 计算机科学 2007-05-23 Diane J. Litman , Shimei Pan

While Large Language Models (LLMs) are rapidly integrating into daily life, research on their risks often remains lab-based and disconnected from the problems users encounter "in the wild." While recent HCI research has begun to explore…

计算机与社会 · 计算机科学 2025-09-12 Lingyao Li , Renkai Ma , Zhaoqian Xue , Junjie Xiong

Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…

计算与语言 · 计算机科学 2019-06-25 Endang Wahyu Pamungkas

Artificial Intelligence (AI) chatbots leveraging Large Language Models (LLMs) are gaining traction in healthcare for their potential to automate patient interactions and aid clinical decision-making. This study examines the reliability of…

人工智能 · 计算机科学 2024-05-24 Ayesha Siddika Nipu , K M Sajjadul Islam , Praveen Madiraju

Generative AI systems are increasingly embedded in everyday life, yet empirical understanding of how psychological risk associated with AI use emerges, is experienced, and is regulated by users remains limited. We present a large-scale…

计算与语言 · 计算机科学 2026-02-11 Jianfeng Zhu , Karin G. Coifman , Ruoming Jin

With the emergence of deep learning techniques, smartphone apps are now embedded on-device AI features for enabling advanced tasks like speech translation, to attract users and increase market competitiveness. A good interaction design is…

人机交互 · 计算机科学 2023-07-04 Jason Ching Yuen Siu , Jieshan Chen , Yujin Huang , Zhenchang Xing , Chunyang Chen

Recent advances in natural-language processing and data analysis allow software bots to become virtual team members, providing an additional set of automated eyes and additional perspectives for informing and supporting teamwork. In this…

软件工程 · 计算机科学 2020-07-20 Christoph Matthies , Franziska Dobrigkeit , Guenter Hesse