相关论文: Multi-Tool Analysis of User Interface & Accessibil…
The emergence of large language models has led to the development of powerful tools such as ChatGPT that can produce text indistinguishable from human-generated work. With the increasing accessibility of such technology, students across the…
AI chatbots already function as de facto mental health support tools for millions of people, including people in crisis. Yet, they lack the clinical validation, shared standards, and coordinated oversight that their societal role demands.…
Evaluating the quality of open-domain chatbots has become increasingly reliant on LLMs acting as automatic judges. However, existing meta-evaluation benchmarks are static, outdated, and lacking in multilingual coverage, limiting their…
AI conversational agents have demonstrated efficacy in social contact interventions for stigma reduction at a low cost. However, the underlying mechanisms of how interaction designs contribute to these effects remain unclear. This study…
Context: The rise of Artificial Intelligence (AI) in software engineering has led to the development of AI-powered test automation tools, promising improved efficiency, reduced maintenance effort, and enhanced defect-detection. However, a…
With the rapid development of mobile intelligent assistant technologies, multi-modal AI assistants have become essential interfaces for daily user interactions. However, current evaluation methods face challenges including high manual…
As conversational AI systems become popular for information retrieval and question-answering, the references they cite are key to ensuring their answers are reliable and trustworthy. Yet, no prior work systematically analyzes how these…
Conversation interfaces (CIs), or chatbots, are a popular form of intelligent agents that engage humans in task-oriented or informal conversation. In this position paper and demonstration, we argue that chatbots working in dynamic…
The ability to provide trustworthy maternal health information using phone-based chatbots can have a significant impact, particularly in low-resource settings where users have low health literacy and limited access to care. However,…
Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…
Educational chatbots have gained prominence as support tools for teaching programming, particularly in introductory learning contexts. This paper presents a Systematic Mapping Study (SMS) that investigated how such agents have been…
As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…
With the rapid adoption of LLM-based chatbots, there is a pressing need to evaluate what humans and LLMs can achieve together. However, standard benchmarks, such as MMLU, measure LLM capabilities in isolation (i.e., "AI-alone"). Here, we…
Intelligent conversational agents, or chatbots, can take on various identities and are increasingly engaging in more human-centered conversations with persuasive goals. However, little is known about how identities and inquiry strategies…
Despite the rising interest in chatbots, deployment has been slow in the retail sector. In the absence of comparative cross sector research on the user acceptance of chatbots in retail, we present a model and a research framework that…
The research applies AI-driven code assistants to analyze a selection of influential computer code that has shaped modern technology, including email, internet browsing, robotics, and malicious software. The original contribution of this…
Artificial intelligence (AI) copilots are increasingly integrated into enterprise cybersecurity platforms to assist analysts in threat detection, triage, and remediation. However, the effectiveness of these systems depends not only on the…
As artificial intelligence and machine learning algorithms become increasingly prevalent in society, multiple stakeholders are calling for these algorithms to provide explanations. At the same time, these stakeholders, whether they be…
AI assistants are being increasingly used by students enrolled in higher education institutions. While these tools provide opportunities for improved teaching and education, they also pose significant challenges for assessment and learning…
Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…