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In this paper, we outline the vision of chatbots that facilitate the interaction between citizens and policy-makers at the city scale. We report the results of a co-design session attended by more than 60 participants. We give an outlook of…

社会与信息网络 · 计算机科学 2017-08-10 Pavel Kucherbaev , Achilleas Psyllidis , Alessandro Bozzon

This paper addresses the limited attention given to blind users as content creators in Content Management Systems (CMS), a gap that remains under-explored in web accessibility research. For blind authors, effective interaction with CMS…

人机交互 · 计算机科学 2025-08-22 Guillermo Vera-Amaro , José Rafael Rojano-Cáceres

Consumer applications are becoming increasingly smarter and most of them have to run on device ecosystems. Potential benefits are for example enabling cross-device interaction and seamless user experiences. Essential for today's smart…

人机交互 · 计算机科学 2021-03-30 Muhammad Mehran Sunny , Moritz Berghofer , Ilhan Aslan

Clinical psychology students frequently report feeling underprepared for the interpersonal demands of therapeutic work, highlighting the need for accessible opportunities to practise core counselling skills before seeing real clients.…

人机交互 · 计算机科学 2026-01-21 V. El Sawah , A. Bhardwaj , A. Pryke-Hobbes , D. Gamaleldin , C. S. Ang , A. K. Martin

This study investigates the use of AI tools in academic writing through analysis of AI usage declarations in journals. Using a mixed-methods approach combining content analysis, statistical analysis, and text mining, this research analyzed…

计算机与社会 · 计算机科学 2025-02-04 Ziyang Xu

The rise of LLMs has deflected a growing portion of human-computer interactions towards LLM-based chatbots. The remarkable abilities of these models allow users to interact using long, diverse natural language text covering a wide range of…

As a general purpose technology without a concrete pre-defined purpose, personal chatbots can be used for a whole range of objectives, depending on the personal needs, contexts, and tasks of an individual, and so potentially impact a…

计算机与社会 · 计算机科学 2024-05-01 Kimon Kieslich , Natali Helberger , Nicholas Diakopoulos

Web applications are prime targets for cyberattacks as gateways to critical services and sensitive data. Traditional penetration testing is costly and expertise-intensive, making it difficult to scale with the growing web ecosystem. While…

密码学与安全 · 计算机科学 2025-10-15 Xiaoxue Ren , Penghao Jiang , Kaixin Li , Zhiyong Huang , Xiaoning Du , Jiaojiao Jiang , Zhenchang Xing , Jiamou Sun , Terry Yue Zhuo

Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…

Documentation burden is a major contributor to clinician burnout, which is rising nationally and is an urgent threat to our ability to care for patients. Artificial intelligence (AI) chatbots, such as ChatGPT, could reduce clinician burden…

Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot…

Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…

Large Language Models (LLMs) have the potential to significantly enhance threat intelligence by automating the collection, preprocessing, and analysis of threat data. However, the usability of these tools is critical to ensure their…

密码学与安全 · 计算机科学 2024-09-24 Sanchana Srikanth , Mohammad Hasanuzzaman , Farah Tasnur Meem

Accessibility checkers are tools in support of accessible app development, and their use is encouraged by accessibility best practices. However, most current checkers evaluate static or mechanically-generated contexts, failing to capture…

人机交互 · 计算机科学 2026-02-06 Mingyuan Zhong , Xia Chen , Davin Win Kyi , Chen Li , James Fogarty , Jacob O. Wobbrock

The fast growth of digital health systems has led to a need to better comprehend how they interpret and represent patient-reported symptoms. Chatbots have been used in healthcare to provide clinical support and enhance the user experience,…

机器学习 · 计算机科学 2025-12-02 Hamed Razavi

People increasingly hold sustained, open-ended conversations with large language models (LLMs). Public reports and early studies suggest that, in such settings, models can reinforce delusional or conspiratorial ideation or even amplify…

人机交互 · 计算机科学 2026-04-09 Peter Kirgis , Ben Hawriluk , Sherrie Feng , Aslan Bilimer , Sam Paech , Zeynep Tufekci

The use of chatbots equipped with artificial intelligence (AI) in educational settings has increased in recent years, showing potential to support teaching and learning. However, the adoption of these technologies has raised concerns about…

计算机与社会 · 计算机科学 2026-03-03 Griffin Pitts , Viktoria Marcus , Sanaz Motamedi

Although human evaluation remains the gold standard for open-domain dialogue evaluation, the growing popularity of automated evaluation using Large Language Models (LLMs) has also extended to dialogue. However, most frameworks leverage…

计算与语言 · 计算机科学 2024-10-07 John Mendonça , Isabel Trancoso , Alon Lavie

As AI agents increasingly operate in open, real-world environments, they require a deep synergy of multimodal perception, tool invocation with multi-hop reasoning, and dynamic interaction with users. However, existing benchmarks fail to…

人工智能 · 计算机科学 2026-05-28 Yunqi Liu , Tong Niu , Zitong Wang , Zhenlong Dai , Yuqi Qing , Weiqiang Wang , Jian Liu

A natural conversational interface that allows longitudinal symptom tracking would be extremely valuable in health/wellness applications. However, the task of designing emotionally-aware agents for behavior change is still poorly…

人机交互 · 计算机科学 2019-07-26 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan