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Abuse on the Internet represents an important societal problem of our time. Millions of Internet users face harassment, racism, personal attacks, and other types of abuse on online platforms. The psychological effects of such abuse on…
Privacy in Social Network Sites (SNSs) like Facebook or Instagram is closely related to people's self-disclosure decisions and their ability to foresee the consequences of sharing personal information with large and diverse audiences.…
Reflexion is an AI-powered platform designed to enable structured emotional self-reflection at scale. By integrating real-time emotion detection, layered reflective prompting, and metaphorical storytelling generation, Reflexion empowers…
Cyberbullying has been a significant challenge in the digital era world, given the huge number of people, especially adolescents, who use social media platforms to communicate and share information. Some individuals exploit these platforms…
Cyberbullying is a pervasive problem in online social media, where a bully abuses a victim through a social media session. By investigating cyberbullying perpetrated through social media sessions, recent research has looked into mining…
Understanding how online communities discuss and make sense of complex social issues is a central challenge in social media research, yet existing tools for large-scale discourse analysis are often closed-source, difficult to adapt, or…
Social media continues to have an impact on the trajectory of humanity. However, its introduction has also weaponized keyboards, allowing the abusive language normally reserved for in-person bullying to jump onto the screen, i.e.,…
The prevalence of social media and its escalating impact on mental health has highlighted the need for effective digital wellbeing strategies. Current digital wellbeing interventions have primarily focused on reducing screen time and social…
Sensemaking and narrative are two inherently interconnected concepts about how people understand the world around them. Sensemaking is the process by which people structure and interconnect the information they encounter in the world with…
Sensemaking in unfamiliar domains can be challenging, demanding considerable user effort to compare different options with respect to various criteria. Prior research and our formative study found that people would benefit from reading an…
Sensemaking is a critical activity in organizations. It is a process through which individuals ascribe meanings to events which forms the basis to facilitate collective action. However, the role of organizations, technology and individuals…
Understanding user behaviors on social media has garnered significant scholarly attention, enhancing our comprehension of how virtual platforms impact society and empowering decision-makers. Simulating social media behaviors provides a…
In Nepal, sex-trafficking survivors and the organizations that support them have limited resources to assist the survivors in their on-going journey towards reintegration. We take an asset-based approach wherein we identify and build on the…
Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…
Social media has become a platform for people to stand up and raise their voices against social and criminal acts. Vocalization of such information has allowed the investigation and identification of criminals. However, revealing such…
The prevalence of online hate and abuse is a pressing global concern. While tackling such societal harms is a priority for research across the social sciences, it is a difficult task, in part because of the magnitude of the problem. User…
Online comments significantly influence users' judgments, yet their presentation, often determined by platform algorithms, can introduce biases, such as anchoring effects, which distort reasoning. While existing research emphasizes…
The lack of reliable, personalized information often complicates sexual violence survivors' support-seeking. Recently, there is an emerging approach to conversational information systems for support-seeking of sexual violence survivors,…
Generative AI has enabled ``Deadbots'', offering mourners an interactive way to engage with simulations of the deceased. While existing research often emphasizes ethics, less is known about how bereaved individuals construct and reshape…
Social media platforms enable instant and ubiquitous connectivity and are essential to social interaction and communication in our technological society. Apart from its advantages, these platforms have given rise to negative behaviors in…