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Social media platforms exacerbate trauma, and many users experience various forms of trauma unique to them (e.g., doxxing and swatting). Trauma is the psychological and physical response to experiencing a deeply disturbing event. Platforms'…
Trauma can disrupt one's sense of self and mental well-being, leading survivors to reconstruct their identities in online communities. Drawing from 30 in-depth interviews, we present a sociotechnical process model that illustrates the…
How do individuals recover from cybercrimes? Victims experience various types of harm after cybercrimes, including monetary loss, data breaches, negative emotions, and even psychological trauma. The aspects that support their recovery…
Most social media platforms implement content moderation to address interpersonal harms such as harassment. Content moderation relies on offender-centered, punitive approaches, e.g., bans and content removal. We consider an alternative…
Many people learn programming independently from online resources and often report struggles in achieving their personal learning goals. Learners frequently describe their experiences as isolating and frustrating, challenged by abundant…
Social media has become an integral part of modern life, but it has also brought with it the pervasive issue of cyberbullying a serious menace in today's digital age. Cyberbullying, a form of harassment that occurs on social networks, has…
Since the advent of online social media platforms such as Twitter and Facebook, useful health-related studies have been conducted using the information posted by online participants. Personal health-related issues such as mental health,…
The proliferation of social media platforms and online communities has inadvertently catalyzed the spread of cyberbullying, hate speech, and other forms of online toxicity, making the effective governance of such harm a critical societal…
Online abuse, a persistent aspect of social platform interactions, impacts user well-being and exposes flaws in platform designs that include insufficient detection efforts and inadequate victim protection measures. Ensuring safety in…
With the recent rise of #MeToo, an increasing number of personal stories about sexual harassment and sexual abuse have been shared online. In order to push forward the fight against such harassment and abuse, we present the task of…
Social media platforms have rapidly adopted algorithmic curation with little consideration for the potential harm to users' mental well-being. We present findings from design workshops with 21 participants diagnosed with mental illness…
Web-based platforms are becoming a primary channel for psychological support, yet most LLM-driven chatbots remain opaque, single-stage, and weakly grounded in established therapeutic practice, limiting their usefulness for web applications…
With the rise of social media, people can now form relationships and communities easily regardless of location, race, ethnicity, or gender. However, the power of social media simultaneously enables harmful online behavior such as harassment…
Online communities can serve as meaningful sources of social support, particularly for marginalized and vulnerable groups. Disclosure of personal information facilitates integration into online communities but may also expose individuals to…
Online abusive behavior affects millions and the NLP community has attempted to mitigate this problem by developing technologies to detect abuse. However, current methods have largely focused on a narrow definition of abuse to detriment of…
Struggling to curb misinformation, social media platforms are experimenting with design interventions to enhance consumption of credible news on their platforms. Some of these interventions, such as the use of warning messages, are examples…
Cyberbullying and cyberaggression are increasingly worrisome phenomena affecting people across all demographics. More than half of young social media users worldwide have been exposed to such prolonged and/or coordinated digital harassment.…
In the context of social well-being and context awareness several eHealth applications have been focused on tracking activities, such as sleep or specific fitness habits, with the purpose of promoting physical well-being with increasing…
Cyberbullying is of extreme prevalence today. Online-hate comments, toxicity, cyberbullying amongst children and other vulnerable groups are only growing over online classes, and increased access to social platforms, especially post…
The increased use of online social networks for the dissemination of information comes with the misuse of the internet for cyberbullying, cybercrime, spam, vandalism, amongst other things. To proactively identify abuse in the networks, we…