相关论文: Moderation Matters:Measuring Conversational Modera…

Conversational moderation of online communities is crucial to maintaining civility for a constructive environment, but it is challenging to scale and harmful to moderators. The inclusion of sophisticated natural language generation modules…

We present an evaluation framework for interactive dialogue assessment in the context of English as a Second Language (ESL) speakers. Our framework collects dialogue-level interactivity labels (e.g., topic management; 4 labels in total) and…

Many people struggling with mental health issues are unable to access adequate care due to high costs and a shortage of mental health professionals, leading to a global mental health crisis. Online mental health communities can help…

Collaborative research often includes contributors with varied perspectives from diverse linguistic backgrounds. However, English as a Second Language (ESL) researchers often struggle to communicate during meetings in English and comprehend…

Eating disorders are complex mental health conditions that affect millions of people around the world. Effective interventions on social media platforms are crucial, yet testing strategies in situ can be risky. We present a novel LLM-driven…

ChatGPT, with its customization features and Voice Mode, has the potential for more engaging and peresonalized ESL (English as a Second Language) education. This study examines the efficacy of customized ChatGPT conversational features in…

Programming instructors often conduct collaborative learning activities, such as Peer Instruction (PI), to enhance student motivation, engagement, and learning gains. However, the impact of group discussion and formation mechanisms on…

This research investigates the impact of social robot participation in group conversations and assesses the effectiveness of various addressing policies. The study involved 300 participants, divided into groups of four, interacting with a…

Robot-moderated group discussions have the potential to facilitate engaging and productive interactions among human participants. Previous work on topic management in conversational agents has predominantly focused on human engagement and…

Emotion Support Conversation (ESC) is a crucial application, which aims to reduce human stress, offer emotional guidance, and ultimately enhance human mental and physical well-being. With the advancement of Large Language Models (LLMs),…

Online Social Networks (OSNs) widely adopt content moderation to mitigate the spread of abusive and toxic discourse. Nonetheless, the real effectiveness of moderation interventions remains unclear due to the high cost of data collection and…

Large language models (LLMs) are used globally, and because much of their training data is in English, they typically perform best on English inputs. As a result, many non-native English speakers interact with them in English as a second…

This study provides details on the motivational factors for using blogs as an essential tool to promote students writing skills in ESL classrooms. The study aims to discuss how using blogs may be integrated into classroom activities to…

Evaluating teachers' skills is crucial for enhancing education quality and student outcomes. Teacher discourse, significantly influencing student performance, is a key component. However, coding this discourse can be laborious. This study…

In recent years, the number of people studying English as a second language (ESL) has surpassed the number of native speakers. Recent work have demonstrated the success of providing personalized content based on reading difficulty, such as…

Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…

Emotional Support Conversation (ESC) aims to provide empathetic and effective emotional assistance through dialogue, addressing the growing demand for mental health support. This paper presents our solution for the NLPCC 2025 Task 8 ESC…

Social media platforms increasingly employ proactive moderation techniques, such as detecting and curbing toxic and uncivil comments, to prevent the spread of harmful content. Despite these efforts, such approaches are often criticized for…

How do we communicate with others to achieve our goals? We use our prior experience or advice from others, or construct a candidate utterance by predicting how it will be received. However, our experiences are limited and biased, and…

Content moderators play a key role in keeping the conversation on social media healthy. While the high volume of content they need to judge represents a bottleneck to the moderation pipeline, no studies have explored how models could…