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We present a dialogue elicitation study to assess how users envision conversations with a perfect voice assistant (VA). In an online survey, N=205 participants were prompted with everyday scenarios, and wrote the lines of both user and VA…

人机交互 · 计算机科学 2021-04-07 Sarah Theres Völkel , Daniel Buschek , Malin Eiband , Benjamin R. Cowan , Heinrich Hussmann

The global population is rapidly aging, necessitating technologies that promote healthy aging. Voice User Interfaces (VUIs), leveraging natural language interaction, offer a promising solution for older adults due to their ease of use.…

人机交互 · 计算机科学 2024-09-16 Xinhui Hu , Smit Desai , Morgan Lundy , Jessie Chin

Conversational User Interfaces such as Voice Assistants are hugely popular. Yet they are designed to be monolingual by default, lacking support for, or sensitivity to, the bilingual dialogue experience. In this provocation paper, we…

人机交互 · 计算机科学 2022-06-22 Helin Cihan , Yunhan Wu , Paola Peña , Justin Edwards , Benjamin Cowan

The Japanese notion of "kawaii" or expressions of cuteness, vulnerability, and/or charm is a global cultural export. Work has explored kawaii-ness as a design feature and factor of user experience in the visual appearance, nonverbal…

人机交互 · 计算机科学 2023-04-26 Katie Seaborn , Somang Nam , Julia Keckeis , Tatsuya Itagaki

Voice assistants (VAs) are typically evaluated through task performance metrics and self-report questionnaires, but people's voices themselves carry rich paralinguistic cues that reveal affect, effort, and interaction breakdowns. We present…

As voice assistants (VAs) become increasingly integrated into daily life, the need for emotion-aware systems that can recognize and respond appropriately to user emotions has grown. While significant progress has been made in speech emotion…

人机交互 · 计算机科学 2025-02-24 Yong Ma , Yuchong Zhang , Di Fu , Stephanie Zubicueta Portales , Danica Kragic , Morten Fjeld

Advances in voice technology and voice user interfaces (VUIs) -- such as Alexa, Siri, and Google Home -- have opened up the potential for many new types of interaction. However, despite the potential of these devices reflected by the…

人机交互 · 计算机科学 2023-06-12 Tao Long , Lydia B. Chilton

Virtual humans (i.e., embodied conversational agents) have the potential to support college students' mental health, particularly in Science, Technology, Engineering, and Mathematics (STEM) fields where students are at a heightened risk of…

People with visual impairments (PVI) use a variety of assistive technologies to navigate their daily lives, and conversational AI (CAI) tools are a growing part of this toolset. Much existing HCI research has focused on the technical…

人机交互 · 计算机科学 2025-10-15 Jeanne Choi , Dasom Choi , Sejun Jeong , Hwajung Hong , Joseph Seering

To allow non-designers' involvement in design projects new methods are needed. Co-design gives the same opportunity to all the multidisciplinary participants to co-create ideas simultaneously. Nevertheless, current co-design processes…

人机交互 · 计算机科学 2019-06-27 Tomás Dorta , Stéphane Safin , Sana Boudhraâ , Emmanuel Beaudry Marchand

Design for Voice User Interfaces (VUIs) has become more relevant in recent years due to the enormous advances of speech technologies and their growing presence in our everyday lives. Although modern VUIs still present interaction issues,…

人机交互 · 计算机科学 2019-04-15 Gisela Reyes-Cruz , Joel Fischer , Stuart Reeves

Little research has investigated the design of conversational styles of voice assistants (VA) for adults in their later adulthood with varying personalities. In this Wizard of Oz experiment, 34 middle-aged (50 to 64 years old) and 24 older…

人机交互 · 计算机科学 2024-05-07 Jessie Chin , Smit Desai , Sheny Lin , Shannon Mejia

Despite significant improvements in automatic speech recognition and spoken language understanding - human interaction with Virtual Personal Assistants (VPAs) through speech remains irregular and sporadic. According to recent studies,…

人机交互 · 计算机科学 2018-07-13 Mateusz Dubiel , Martin Halvey , Leif Azzopardi

Recent research has begun to assess people's perceptions of voice user interfaces (VUIs) as dialogue partners, termed partner models. Current self-report measures are only available in English, limiting research to English-speaking users.…

人机交互 · 计算机科学 2024-05-16 Katie Seaborn , Iona Gessinger , Suzuka Yoshida , Benjamin R. Cowan , Philip R. Doyle

Conversational agents (CAs) are gaining traction in both industry and academia, especially with the advent of generative AI and large language models. As these agents are used more broadly by members of the general public and take on a…

人机交互 · 计算机科学 2024-12-02 Malak Sadek , Rafael A. Calvo , Celine Mougenot

AI is promising in assisting UX evaluators with analyzing usability tests, but its judgments are typically presented as non-interactive visualizations. Evaluators may have questions about test recordings, but have no way of asking them.…

人机交互 · 计算机科学 2023-03-08 Emily Kuang , Ehsan Jahangirzadeh Soure , Mingming Fan , Jian Zhao , Kristen Shinohara

In-car Voice Assistants (VAs) play an increasingly critical role in automotive user interface design. However, existing VAs primarily perform simple 'query-answer' tasks, limiting their ability to sustain drivers' long-term attention. In…

人机交互 · 计算机科学 2024-02-23 Yuanchao Li , Lachlan Urquhart , Nihan Karatas , Shun Shao , Hiroshi Ishiguro , Xun Shen

Human-AI co-creativity involves humans and AI collaborating on a shared creative product as partners. In a creative collaboration, communication is an essential component among collaborators. In many existing co-creative systems users can…

人机交互 · 计算机科学 2022-06-07 Jeba Rezwana , Mary Lou Maher

Voice User Interfaces (VUIs) increasingly leverage 'humanness' as a foundational design metaphor, adopting roles like 'assistants,' 'teachers,' and 'secretaries' to foster natural interactions. Yet, this approach can sometimes misalign user…

人机交互 · 计算机科学 2024-05-14 Smit Desai , Mateusz Dubiel , Luis A. Leiva

Digital Assistants (DAs) can support workers in the workplace and beyond. However, target user needs are not fully understood, and the functions that workers would ideally want a DA to support require further study. A richer understanding…

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