相关论文: Bans vs. Warning Labels: Examining Bystanders' Sup…

Despite the valuable social interactions that online media promote, these systems provide space for speech that would be potentially detrimental to different groups of people. The moderation of content imposed by many social media has…

With fact-checking by professionals being difficult to scale on social media, algorithmic techniques have been considered. However, it is uncertain how the public may react to labels by automated fact-checkers. In this study, we investigate…

While recent research has focused on developing safeguards for generative AI (GAI) model-level content safety, little is known about how content moderation to prevent malicious content performs for end-users in real-world GAI products. To…

Users organize themselves into communities on web platforms. These communities can interact with one another, often leading to conflicts and toxic interactions. However, little is known about the mechanisms of interactions between…

While online hate groups pose significant risks to the health of online platforms and safety of marginalized groups, little is known about what causes users to become active in hate groups and the effect of social interactions on furthering…

Engaging with diverse political views is important for reaching better collective decisions, however, users online tend to remain confined within ideologically homogeneous spaces. In this work, we study users who are members of these spaces…

Generative AI is altering how we work, learn, communicate, and participate in online communities. How might online communities be changed by generative AI? To start addressing this question, we focused on online community moderators'…

Social media has shaken the foundations of our society, unlikely as it may seem. Many of the popular tools used to moderate harmful digital content, however, have received widespread criticism from both the academic community and the public…

The relationship between crime and the media has long been a focal point of academic research, with traditional media playing a significant role in shaping public perceptions of safety and community well-being. However, the advent of social…

The proliferation of social media platforms and online communities has inadvertently catalyzed the spread of cyberbullying, hate speech, and other forms of online toxicity, making the effective governance of such harm a critical societal…

The censorship of toxic comments is often left to the judgment of imperfect models. Perspective API, a creation of Google technology incubator Jigsaw, is perhaps the most widely used toxicity classifier in industry; the model is employed by…

Disinformation is proliferating on the internet, and platforms are responding by attaching warnings to content. There is little evidence, however, that these warnings help users identify or avoid disinformation. In this work, we adapt…

We often treat social media as a lens onto society. How might that lens distort the popularity of political and social viewpoints? We examine discrepancies between publicly posted and privately surveyed opinions within communities,…

Facebook and Twitter recently announced community-based review platforms to address misinformation. We provide an overview of the potential affordances of such community-based approaches to content moderation based on past research and…

Platforms are increasingly relying on algorithms to curate the content within users' social media feeds. However, the growing prominence of proprietary, algorithmically curated feeds has concealed what factors influence the presentation of…

Internet users highly rely on and trust web search engines, such as Google, to find relevant information online. However, scholars have documented numerous biases and inaccuracies in search outputs. To improve the quality of search results,…

The proliferation of harmful content and misinformation on social networks necessitates content moderation policies to maintain platform health. One such policy is shadow banning, which limits content visibility. The danger of shadow…

Social media systems rely on user feedback and rating mechanisms for personalization, ranking, and content filtering. However, when users evaluate content contributed by fellow users (e.g., by liking a post or voting on a comment), these…

Online harassment is a global problem. This article examines perceptions of harm and preferences for remedies associated with online harassment with nearly 4000 participants in 14 countries around the world. The countries in this work…

Online platforms face the challenge of moderating an ever-increasing volume of content, including harmful hate speech. In the absence of clear legal definitions and a lack of transparency regarding the role of algorithms in shaping…