相关论文: Bans vs. Warning Labels: Examining Bystanders' Sup…
Political debate nowadays takes place mainly on online social media, with election periods amplifying ideological engagement. Reddit is generally considered more resistant to polarization and echo chamber effects than platforms like Twitter…
The prevalence of distressing content on social media raises concerns about users' mental well-being, prompting the use of trigger warnings (TW) and content warnings (CW). However, inconsistent implementation of TW/CW across platforms and…
When people have the freedom to create and post content on the internet, particularly anonymously, they do not always respect the rules and regulations of the websites on which they post, leaving other unsuspecting users vulnerable to…
A widespread moderation strategy by online news platforms is to feature what the platform deems high quality comments, usually called editor picks or featured comments. In this paper, we compare online discussions of news articles in which…
Search engines traditionally complement online content platforms by directing users seeking information to external websites. The emergence of generative AI search tools that summarize answers directly on the results page may disrupt this…
Toxic language, such as hate speech, can deter users from participating in online communities and enjoying popular platforms. Previous approaches to detecting toxic language and norm violations have been primarily concerned with…
Hate speech remains a persistent and unresolved challenge in online platforms. Content moderators, working on the front lines to review user-generated content and shield viewers from hate speech, often find themselves unprotected from the…
Online social media has become increasingly popular in recent years due to its ease of access and ability to connect with others. One of social media's main draws is its anonymity, allowing users to share their thoughts and opinions without…
Many social media platforms allow content creators to pin user comments in response to their content. Once pinned, a comment remains fixed at the top of the comments section, regardless of subsequent activity or the selected sorting order.…
The abstract outlines the problem of toxic comments on social media platforms, where individuals use disrespectful, abusive, and unreasonable language that can drive users away from discussions. This behavior is referred to as anti-social…
Growing evidence shows that proactive content moderation supported by AI can help improve online discourse. However, we know little about designing these systems, how design impacts efficacy and user experience, and how people perceive…
In recent years, Online Social Networks have become an important medium for people who suffer from mental disorders to share moments of hardship, and receive emotional and informational support. In this work, we analyze how discussions in…
To meet the demands of content moderation, online platforms have resorted to automated systems. Newer forms of real-time engagement($\textit{e.g.}$, users commenting on live streams) on platforms like Twitch exert additional pressures on…
Community-based question answering platforms can be rich sources of information on a variety of specialized topics, from finance to cooking. The usefulness of such platforms depends heavily on user contributions (questions and answers), but…
Developing a strong community requires empowered leadership capable of overcoming governance challenges. New online platforms have given users opportunities to practice governance through content moderation roles. The over 2.8 million…
Reclaimed slur usage is a common and meaningful practice online for many marginalized communities. It serves as a source of solidarity, identity, and shared experience. However, contemporary automated and AI-based moderation tools for…
Hate speech remains a pressing challenge on social media, where platform moderation often fails to protect targeted users. Personal moderation tools that let users decide how content is filtered can address some of these shortcomings.…
Online LGBTQ+ communities face a persistent tension: remaining visible to welcome newcomers while protecting members from harassment. This challenge is particularly acute for lesbian communities on Reddit, which operate not as isolated…
Social media platforms have diverse content moderation policies, with many prominent actors hesitant to impose strict regulations. A key reason for this reluctance could be the competitive advantage that comes with lax regulation. A popular…
Online platforms have completely transformed American social life. They have democratized publication, overthrown old gatekeepers, and given ordinary Americans a fresh voice in politics. But the system is beginning to falter. Control over…