相关论文: Bans vs. Warning Labels: Examining Bystanders' Sup…
Warning users about misinformation on social media is not a simple usability task. Soft moderation has to balance between debunking falsehoods and avoiding moderation bias while preserving the social media consumption flow. Platforms thus…
The proliferation of harmful content shared online poses a threat to online information integrity and the integrity of discussion across platforms. Despite various moderation interventions adopted by social media platforms, researchers and…
Counterspeech offers a non-repressive approach to moderate hate speech in online communities. Research has examined how counterspeech chatbots restrain hate speakers and support targets, but their impact on bystanders remains unclear.…
Accurately estimating how users respond to moderation interventions is paramount for developing effective and user-centred moderation strategies. However, this requires a clear understanding of which user characteristics are associated with…
In this work, we demonstrate how existing classifiers for identifying toxic comments online fail to generalize to the diverse concerns of Internet users. We survey 17,280 participants to understand how user expectations for what constitutes…
Many people struggling with mental health issues are unable to access adequate care due to high costs and a shortage of mental health professionals, leading to a global mental health crisis. Online mental health communities can help…
In this research, we explored the efficacy of various warning label designs for AI-generated content on social media platforms e.g., deepfakes. We devised and assessed ten distinct label design samples that varied across the dimensions of…
Many online communities rely on postpublication moderation where contributors, even those that are perceived as being risky, are allowed to publish material immediately and where moderation takes place after the fact. An alternative…
Today, social media platforms are significant sources of news and political communication, but their role in spreading misinformation has raised significant concerns. In response, these platforms have implemented various content moderation…
Deplatforming, the permanent banning of entire communities, is a primary tool for content moderation on mainstream platforms. While prior research examines effects on banned communities or source platform health, the impact on alternative…
Personal moderation tools on social media platforms let users control their news feeds by configuring acceptable toxicity thresholds for their feed content or muting inappropriate accounts. This research examines how four critical…
Moderators of online communities often employ comment deletion as a tool. We ask here whether, beyond the positive effects of shielding a community from undesirable content, does comment removal actually cause the behavior of the comment's…
As the last few years have seen an increase in online hostility and polarization both, we need to move beyond the fack-checking reflex or the praise for better moderation on social networking sites (SNS) and investigate their impact on…
Social media users post content on various topics. A defining feature of social media is that other users can provide feedback -- called community feedback -- to their content in the form of comments, replies, and retweets. We hypothesize…
It has been a widely shared concern that social media reinforces echo chambers of like-minded users and exacerbate political polarization. While fostering interactions across party lines is recognized as an important strategy to break echo…
Social media platforms are increasingly deploying complex interventions to help users detect false news. Labeling false news using techniques that combine crowd-sourcing with artificial intelligence (AI) offers a promising way to inform…
Online communities can serve as meaningful sources of social support, particularly for marginalized and vulnerable groups. Disclosure of personal information facilitates integration into online communities but may also expose individuals to…
When discussing difficult topics online, is it common to meaningfully engage with people from diverse perspectives? Why or why not? Could features of the online environment be redesigned to encourage civil conversation across difference? In…
Content moderators play a key role in keeping the conversation on social media healthy. While the high volume of content they need to judge represents a bottleneck to the moderation pipeline, no studies have explored how models could…
Most social media platforms implement content moderation to address interpersonal harms such as harassment. Content moderation relies on offender-centered, punitive approaches, e.g., bans and content removal. We consider an alternative…