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The rapid adoption of Artificial Intelligence(AI) programming assistants such as GitHub Copilot introduces new challenges in how these software tools address human needs. Many existing evaluation frameworks address technical aspects such as…

软件工程 · 计算机科学 2025-08-07 Soroush Heydari

Many software bugs are reported manually, particularly bugs that manifest themselves visually in the user interface. End-users typically report these bugs via app reviewing websites, issue trackers, or in-app built-in bug reporting tools,…

软件工程 · 计算机科学 2022-09-22 Yang Song , Junayed Mahmud , Ying Zhou , Oscar Chaparro , Kevin Moran , Andrian Marcus , Denys Poshyvanyk

Chatbots' role in fostering self-reflection is now widely recognized, especially in inducing users' behavior change. While the benefits of 24/7 availability, scalability, and consistent responses have been demonstrated in contexts such as…

人机交互 · 计算机科学 2024-05-27 Riku Arakawa , Hiromu Yakura

In today's contemporary digital landscape, chatbots have become indispensable tools across various sectors, streamlining customer service, providing personal assistance, automating routine tasks, and offering health advice. However, their…

密码学与安全 · 计算机科学 2024-08-09 Mugheez Asif , Abdul Manan , Abdul Moiz ur Rehman , Mamoona Naveed Asghar , Muhammad Umair

Bug fixing is a complex and time-consuming task in software development. Bug localization research tends to focus on the accuracy of automated tools that suggest source code files for developers to look at. However, little is known about…

软件工程 · 计算机科学 2026-05-07 Pablo Diaz Pedreira , Tamara Lopez , Michel Wermelinger

Mobile apps provide new opportunities to people with disabilities to act independently in the world. Motivated by this trend, researchers have conducted empirical studies by using the inaccessibility issue rate of each page (i.e., screen…

软件工程 · 计算机科学 2022-03-15 Sen Chen , Chunyang Chen , Lingling Fan , Mingming Fan , Xian Zhan , Yang Liu

Conversational agents are systems with a conversational interface that afford interaction in spoken language. These systems are becoming prevalent and are preferred in various contexts and for many users. Despite their increasing success,…

人机交互 · 计算机科学 2019-02-19 Soodeh Atefi , Mohammad Amin Alipour

Existing English-teaching chatbots rarely incorporate empathy explicitly in their feedback, but empathetic feedback could help keep students engaged and reduce learner anxiety. Toward this end, we propose the task of negative emotion…

计算与语言 · 计算机科学 2024-04-23 Li Siyan , Teresa Shao , Zhou Yu , Julia Hirschberg

Mobile apps are indispensable for people's daily life, and automated GUI (Graphical User Interface) testing is widely used for app quality assurance. There is a growing interest in using learning-based techniques for automated GUI testing…

软件工程 · 计算机科学 2023-05-17 Zhe Liu , Chunyang Chen , Junjie Wang , Mengzhuo Chen , Boyu Wu , Xing Che , Dandan Wang , Qing Wang

Web testing has long been recognized as a notoriously difficult task. Even nowadays, web testing still heavily relies on manual efforts while automated web testing is far from achieving human-level performance. Key challenges in web testing…

软件工程 · 计算机科学 2021-03-11 Yan Zheng , Yi Liu , Xiaofei Xie , Yepang Liu , Lei Ma , Jianye Hao , Yang Liu

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

人机交互 · 计算机科学 2025-02-14 Antonin Brun , Ruying Liu , Aryan Shukla , Frances Watson , Jonathan Gratch

We evaluate GPTutor, an LLM-powered tutoring system for an undergraduate discrete mathematics course. It integrates two LLM-supported tools: a structured proof-review tool that provides embedded feedback on students' written proof attempts,…

Program repair research has made tremendous progress over the last few years, and software development bots are now being invented to help developers gain productivity. In this paper, we investigate the concept of a " program repair bot "…

软件工程 · 计算机科学 2019-03-11 Simon Urli , Zhongxing Yu , Lionel Seinturier , Martin Monperrus

This study aimed to determine if ChatGPT's large language models could match the scoring accuracy of human and machine scores from the ASAP competition. The investigation focused on various prediction models, including linear regression,…

计算与语言 · 计算机科学 2024-08-20 Mark D. Shermis

The increasing progress in artificial intelligence and respective machine learning technology has fostered the proliferation of chatbots to the point where today they are being embedded into various human-technology interaction tasks. In…

人机交互 · 计算机科学 2021-11-03 Johanna Schmidhuber , Stephan Schlögl , Christian Ploder

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

人机交互 · 计算机科学 2020-12-17 Sarada Devaram

Standardized surveys scale efficiently but sacrifice depth, while conversational interviews improve response quality at the cost of scalability and consistency. This study bridges the gap between these methods by introducing a framework for…

Experimentation with software prototypes plays a fundamental role in software engineering research. In contrast to many other scientific disciplines, however, explicit support for this key activity in software engineering is relatively…

软件工程 · 计算机科学 2021-10-26 Klaus Schmid , Sascha El-Sharkawy , Christian Kröher

Innovation is a key component in trying new solutions for the students to learn efficiently and in ways that correspond to their own experience, where chatbots are one of these new solutions. One of the main problem that chatbots face today…

计算与语言 · 计算机科学 2022-07-01 Dimitrios Chaskopoulos , Jonas Eilertsen Hægdahl , Petter Sagvold , Claire Trinquet , Maryam Edalati

The recently released ChatGPT has demonstrated surprising abilities in natural language understanding and natural language generation. Machine translation relies heavily on the abilities of language understanding and generation. Thus, in…

计算与语言 · 计算机科学 2023-04-24 Yuan Gao , Ruili Wang , Feng Hou