相关论文: Understanding Client Reactions in Online Mental He…
Effectively addressing client resistance is a sophisticated clinical skill in psychological counseling, yet practitioners often lack timely and scalable supervisory feedback to refine their approaches. Although current NLP research has…
Decision support systems based on clinical notes have the potential to improve patient care by pointing doctors towards overseen risks. Predicting a patient's outcome is an essential part of such systems, for which the use of deep neural…
Simulating human clients in mental health counseling is crucial for training and evaluating counselors (both human or simulated) in a scalable manner. Nevertheless, past research on client simulation did not focus on complex conversation…
The growing demand for accessible mental health support requires training more counselors, yet existing approaches remain resource-intensive and difficult to scale. LLMs can realistically simulate patients and generate actionable feedback…
Online mental health support communities have grown in recent years for providing accessible mental and emotional health support through volunteer counselors. Despite millions of people participating in chat support on these platforms, the…
Mental illness is one of the most pressing public health issues of our time. While counseling and psychotherapy can be effective treatments, our knowledge about how to conduct successful counseling conversations has been limited due to lack…
A growing number of people engage in online health forums, making it important to understand the quality of the advice they receive. In this paper, we explore the role of expertise in responses provided to help-seeking posts regarding…
Recognizing and navigating client resistance is critical for effective mental health counseling, yet detecting such behaviors is particularly challenging in text-based interactions. Existing NLP approaches oversimplify resistance…
The research project aims to apply an integrated approach to natural language processing NLP to satisfaction surveys. It will focus on understanding and extracting relevant information from survey responses, analyzing feelings, and…
Robust therapeutic relationships between counselors and clients are fundamental to counseling effectiveness. The assessment of therapeutic alliance is well-established in traditional face-to-face therapy but may not directly translate to…
Mental health counseling is an enterprise with profound societal importance where conversations play a primary role. In order to acquire the conversational skills needed to face a challenging range of situations, mental health counselors…
Millions of people participate in online peer-to-peer support sessions, yet there has been little prior research on systematic psychology-based evaluations of fine-grained peer-counselor behavior in relation to client satisfaction. This…
Dialogue systems are increasingly integrated into mental health support to help clients facilitate exploration, gain insight, take action, and ultimately heal themselves. A practical and user-friendly dialogue system should be…
Automated real-time evaluation of counselor-client interaction is important for ensuring quality counseling but the rules are difficult to articulate. Recent advancements in machine learning methods show the possibility of learning such…
Online peer-to-peer support platforms enable conversations between millions of people who seek and provide mental health support. If successful, web-based mental health conversations could improve access to treatment and reduce the global…
Engagement between client and therapist is a critical determinant of therapeutic success. We propose a multi-dimensional natural language processing (NLP) framework that objectively classifies engagement quality in counseling sessions based…
Understanding what leads to effective conversations can aid the design of better computer-mediated communication platforms. In particular, prior observational work has sought to identify behaviors of individuals that correlate to their…
Emotions are experienced and expressed through various response systems. Coherence between emotional experience and emotional expression is considered important to clients' well being. To date, emotional coherence (EC) has been studied at a…
Learning therapeutic counseling involves significant role-play experience with mock patients, with current manual training methods providing only intermittent granular feedback. We seek to accelerate and optimize counselor training by…
With the rise of social media and peer-to-peer networks, users increasingly rely on crowdsourced responses for information and assistance. However, the mechanisms used to rank and promote responses often prioritize and end up biasing in…