相关论文: Computer says "No": The Case Against Empathetic Co…
Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…
Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…
AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…
This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…
Affective Computing (AC) has enabled Artificial Intelligence (AI) systems to recognise, interpret, and respond to human emotions - a capability also known as Artificial Emotional Intelligence (AEI). It is increasingly seen as an important…
Failure and resilience are important aspects of gameplay. This is especially important for serious and competitive games, where players need to adapt and cope with failure frequently. In such situations, emotion regulation -- the active…
Emotions that are perceived as "negative" are inherent in the human experience. Yet not much work in the field of HCI has looked into the role of these emotions in interaction with technology. As technology is becoming more social, personal…
This research examines how the emotional tone of human-AI interactions shapes ChatGPT and human behavior. In a between-subject experiment, we asked participants to express a specific emotion while working with ChatGPT (GPT-4.0) on two…
The recent rapid advancements in artificial intelligence research and deployment have sparked more discussion about the potential ramifications of socially- and emotionally-intelligent AI. The question is not if research can produce such…
As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…
Artificial intelligence (AI) is now widely used to facilitate social interaction, but its impact on social relationships and communication is not well understood. We study the social consequences of one of the most pervasive AI…
Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence,…
Chatbots powered by artificial intelligence (AI) have rapidly become a significant part of everyday life, with over a quarter of American adults using them multiple times per week. While these tools offer potential benefits and risks, a…
While we do not always use words, communicating what we want to an AI is a conversation -- with ourselves as well as with it, a recurring loop with optional steps depending on the complexity of the situation and our request. Any given…
We may soon develop highly human-like AIs that appear-or perhaps even are-sentient, capable of subjective experiences such as happiness and suffering. Regardless of whether AI can achieve true sentience, it is crucial to anticipate and…
There is a growing body of research in HCI on detecting the users' emotions. Once it is possible to detect users' emotions reliably, the next question is how an emotion-aware interface should react to the detected emotion. In a first step,…
With the astounding progress in (generative) artificial intelligence (AI), there has been significant public discourse regarding regulation and ethics of the technology. Is it sufficient when humans discuss this with other humans? Or, given…
Older adults have increasingly turned to conversational AI as a source of emotional support. However, little is known about how emotionally supportive interactions are experienced in everyday use, particularly when AI systems limit,…
As voice assistants (VAs) become increasingly integrated into daily life, the need for emotion-aware systems that can recognize and respond appropriately to user emotions has grown. While significant progress has been made in speech emotion…
Sensory and emotional experiences such as pain and empathy are essential for mental and physical health. Cognitive neuroscience has been working on revealing mechanisms underlying pain and empathy. Furthermore, as trending research areas,…