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Along with the rapid growth and rise to prominence of food delivery platforms, concerns have also risen about the terms of employment of the gig workers underpinning this growth. Our analysis on data derived from a real-world food delivery…

社会与信息网络 · 计算机科学 2022-08-31 Anjali Gupta , Rahul Yadav , Ashish Nair , Abhijnan Chakraborty , Sayan Ranu , Amitabha Bagchi

The gig economy is characterized by short-term contract work completed by independent workers who are paid to perform "gigs", and who have control over when, whether and how they conduct work. Gig economy platforms (e.g., Uber, Lyft,…

人机交互 · 计算机科学 2023-06-23 Jane Hsieh , Oluwatobi Adisa , Sachi Bafna , Haiyi Zhu

The proliferating adoption of platform-based gig work increasingly raises concerns for worker conditions. Past studies documented how platforms leveraged design to exploit labor, withheld information to generate power asymmetries, and left…

计算机与社会 · 计算机科学 2024-12-13 Jane Hsieh , Angie Zhang , Mialy Rasetarinera , Erik Chou , Daniel Ngo , Karen Lightman , Min Kyung Lee , Haiyi Zhu

Gig workers, and the products and services they provide, play an increasingly ubiquitous role in our daily lives. But despite growing evidence suggesting that worker well-being in gig economy platforms have become significant societal…

人机交互 · 计算机科学 2023-06-07 Jane Hsieh , Miranda Karger , Lucas Zagal , Haiyi Zhu

The "gig economy" has transformed the ways in which people work, but in many ways these markets stifle the growth of workers and the autonomy and protections that workers have grown to expect. We explored the viability of a "worker centric…

人机交互 · 计算机科学 2018-07-24 Ali Alkhatib , Justin Cranshaw , Andrés Monroy-Hernández

The k-SERVER problem is one of the most prominent problems in online algorithms with several variants and extensions. However, simplifying assumptions like instantaneous server movements and zero service time has hitherto limited its…

人工智能 · 计算机科学 2023-12-19 Daman Deep Singh , Amit Kumar , Abhijnan Chakraborty

The wide adoption of platformized work has generated remarkable advancements in the labor patterns and mobility of modern society. Underpinning such progress, gig workers are exposed to unprecedented challenges and accountabilities: lack of…

Food delivery systems are gaining popularity recently due to the expansion of internet connectivity and for the increasing availability of devices. The growing popularity of such systems has raised concerns regarding (i) Information…

计算工程、金融与科学 · 计算机科学 2022-09-13 A. A. Talha Talukder , Md. Anisul Islam Mahmud , Arbiya Sultana , Tahmid Hasan Pranto , AKM Bahalul Haque , Rashedur M. Rahman

Distributing services, goods, and tasks in the gig economy heavily relies upon on-demand workers (aka agents), leading to new challenges varying from logistics optimization to the ethical treatment of gig workers. We focus on fair and…

计算机科学与博弈论 · 计算机科学 2025-03-21 Hadi Hosseini , Šimon Schierreich

This paper investigates the trade-off between short-term revenue generation and long-term social welfare optimization in online food delivery platforms. We first develop a static model that captures the equilibrium interactions among…

计算机科学与博弈论 · 计算机科学 2025-10-16 Yukun Zhang , Qi Dong

India's gig-based food delivery platforms, such as Swiggy and Zomato, provide crucial income to marginalised communities but also entrench workers in cycles of invisible labour. Through 14 semi-structured interviews, we analyse waiting time…

人机交互 · 计算机科学 2025-04-25 Pratyay Suvarnapathaki , Viral Shah , Saarthak Negi , Nimmi Rangaswamy

The boom in the meal delivery industry brings growing concern about the labor rights of riders. Current dispatch policies of meal-delivery platforms focus mainly on satisfying consumers or minimizing the number of riders for cost savings.…

性能 · 计算机科学 2021-09-30 Wentao Weng , Yang Yu

In recent years, China has witnessed the proliferation and success of the online food delivery industry, an emerging type of the gig economy. Online food deliverers who deliver the food from restaurants to customers play a critical role in…

计算机与社会 · 计算机科学 2022-08-30 Zhilong Chen , Xiaochong Lan , Jinghua Piao , Yunke Zhang , Yong Li

Ride-sourcing platforms such as Uber and Lyft are prime examples of the gig economy, recruiting drivers as independent contractors, thereby avoiding legal and fiscal obligations. Although platforms offer flexibility in choosing work shifts…

新兴技术 · 计算机科学 2025-09-16 Farnoud Ghasemi , Arjan de Ruijter , Rafal Kucharski , Oded Cats

Gig economy consists of two market groups connected via an intermediary. Popular examples are rideshares where passengers and drivers are mediated via platforms such as Uber and Lyft. In a duopoly market, the platforms must compete to…

计算机科学与博弈论 · 计算机科学 2024-04-18 Pravesh Koirala , Forrest Laine

Urban food delivery services have become an integral part of daily life, yet their mobility and environmental externalities remain poorly addressed by planners. Most studies neglect whether consumers pay enough to internalize the broader…

综合经济学 · 经济学 2025-10-31 Runyu Wang , Haotian Zhong

Crowdsourced on-demand services offer benefits such as reduced costs, faster service fulfillment times, greater adaptability, and contributions to sustainable urban transportation in on-demand delivery contexts. However, the success of an…

机器学习 · 计算机科学 2025-02-10 Georgina Nouli , Axel Parmentier , Maximilian Schiffer

This paper proposes the framework of an efficient gig-work management system. A gig-work management system recommends one-off tasks with information about task hours and wages to gig-workers. To enable effective management, this paper…

系统与控制 · 电气工程与系统科学 2025-12-15 Kazuyoshi Fukuda , Masaki Inoue , Riko Asanaka

The growing inequality in gig work between workers and platforms has become a critical social issue as gig work plays an increasingly prominent role in the future of work. The AI inequality is caused by (1) the technology divide in who has…

Reliable access to food is a basic requirement in any sustainable society. However, achieving food security for all is still a challenge, especially for poor populations in urban environments. The project Feed4Food aims to use a federation…

计算机与社会 · 计算机科学 2025-09-03 Klervie Toczé , Iffat Fatima , Patricia Lago , Lia van Wesenbeeck
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