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相关论文: EmpHi: Generating Empathetic Responses with Human-…

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One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

计算与语言 · 计算机科学 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…

Artificial agents capable of understanding and aligning with others' intentions are essential for safe and socially robust artificial intelligence. We introduce a computational framework for empathy in active inference agents, grounded in…

With the development of speech large language models (speech LLMs), users can now interact directly with assistants via speech. However, most existing models only convert response content into speech without fully capturing the rich…

计算与语言 · 计算机科学 2025-09-18 Haoyu Wang , Guangyan Zhang , Jiale Chen , Jingyu Li , Yuehai Wang , Yiwen Guo

Empathy is a crucial factor in open-domain conversations, which naturally shows one's caring and understanding to others. Though several methods have been proposed to generate empathetic responses, existing works often lead to monotonous…

计算与语言 · 计算机科学 2023-07-11 Guanqun Bi , Lei Shen , Yanan Cao , Meng Chen , Yuqiang Xie , Zheng Lin , Xiaodong He

Current approaches to empathetic response generation typically encode the entire dialogue history directly and put the output into a decoder to generate friendly feedback. These methods focus on modelling contextual information but neglect…

计算与语言 · 计算机科学 2023-11-28 Guoqing Lv , Jiang Li , Xiaoping Wang , Zhigang Zeng

Empathy is critical for effective and satisfactory conversational communication. Prior efforts to measure conversational empathy mostly focus on expressed communicative intents -- that is, the way empathy is expressed. Yet, these works…

计算与语言 · 计算机科学 2024-10-15 Zhichao Xu , Jiepu Jiang

Empathetic conversational models have been shown to improve user satisfaction and task outcomes in numerous domains. In Psychology, persona has been shown to be highly correlated to personality, which in turn influences empathy. In…

计算与语言 · 计算机科学 2020-11-20 Peixiang Zhong , Chen Zhang , Hao Wang , Yong Liu , Chunyan Miao

An important aspect of human conversation difficult for machines is conversing with empathy, which is to understand the user's emotion and respond appropriately. Recent neural conversation models that attempted to generate empathetic…

计算与语言 · 计算机科学 2021-12-30 Jamin Shin , Peng Xu , Andrea Madotto , Pascale Fung

Empathetic conversation is psychologically supposed to be the result of conscious alignment and interaction between the cognition and affection of empathy. However, existing empathetic dialogue models usually consider only the affective…

人工智能 · 计算机科学 2023-05-16 Jinfeng Zhou , Chujie Zheng , Bo Wang , Zheng Zhang , Minlie Huang

As a critical step to achieve human-like chatbots, empathetic response generation has attained increasing interests. Previous attempts are incomplete and not sufficient enough to elicit empathy because they only focus on the initial aspect…

计算与语言 · 计算机科学 2023-05-08 Weixiang Zhao , Yanyan Zhao , Xin Lu , Bing Qin

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

计算与语言 · 计算机科学 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

In this paper, we introduce EmpBot: an end-to-end empathetic chatbot. Empathetic conversational agents should not only understand what is being discussed, but also acknowledge the implied feelings of the conversation partner and respond…

计算与语言 · 计算机科学 2021-11-02 Emmanouil Zaranis , Georgios Paraskevopoulos , Athanasios Katsamanis , Alexandros Potamianos

Empathy is critical to successful mental health support. Empathy measurement has predominantly occurred in synchronous, face-to-face settings, and may not translate to asynchronous, text-based contexts. Because millions of people use…

计算与语言 · 计算机科学 2020-09-18 Ashish Sharma , Adam S. Miner , David C. Atkins , Tim Althoff

Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…

计算与语言 · 计算机科学 2021-12-30 Qintong Li , Piji Li , Zhaochun Ren , Pengjie Ren , Zhumin Chen

Understanding speaker's feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic…

计算与语言 · 计算机科学 2021-10-18 Chengkun Zeng , Guanyi Chen , Chenghua Lin , Ruizhe Li , Zhigang Chen

Current approaches to empathetic response generation view the set of emotions expressed in the input text as a flat structure, where all the emotions are treated uniformly. We argue that empathetic responses often mimic the emotion of the…

The novel research area of computational empathy is in its infancy and moving towards developing methods and standards. One major problem is the lack of agreement on the evaluation of empathy in artificial interactive systems. Even though…

人工智能 · 计算机科学 2019-08-16 Özge Nilay Yalçın

This paper investigates the empathetic responding capabilities of ChatGPT, particularly its latest iteration, GPT-4, in comparison to human-generated responses to a wide range of emotional scenarios, both positive and negative. We employ a…

人机交互 · 计算机科学 2024-03-12 Anuradha Welivita , Pearl Pu

Empathetic response generation aims to comprehend the cognitive and emotional states in dialogue utterances and generate proper responses. Psychological theories posit that comprehending emotional and cognitive states necessitates…

计算与语言 · 计算机科学 2024-06-04 Zhou Yang , Zhaochun Ren , Yufeng Wang , Chao Chen , Haizhou Sun , Xiaofei Zhu , Xiangwen Liao