相关论文: Supporting Developers in Addressing Human-centric …

Many software systems fail to meet the needs of the diverse end-users in society and are prone to pose problems, such as accessibility and usability issues. Some of these problems (partially) stem from the failure to consider the…

As part of our larger research effort to improve support for diverse end user human-centric aspects during software development, we wanted to better understand how developers currently go about addressing these challenging human-centric…

Mobile software apps ("apps") are one of the prevailing digital technologies that our modern life heavily depends on. A key issue in the development of apps is how to design gender-inclusive apps. Apps that do not consider gender inclusion,…

Health-related mobile applications are known as eHealth apps. These apps make people more aware of their health, help during critical situations, provide home-based disease management, and monitor/support personalized care through…

This work analyzes ethical concerns found in users' app store reviews. We performed this study because ethical concerns in mobile applications (apps) are widespread, pose severe threats to end users and society, and lack systematic analysis…

Privacy, security, and accessibility, like ethical concerns in mobile applications (a.k.a. apps), commonly subsumed under non-functional requirements, are generally reported by users through app reviews available in app stores. However,…

Recent studies showed that the dialogs between app developers and app users on app stores are important to increase user satisfaction and app's overall ratings. However, the large volume of reviews and the limitation of resources discourage…

Context: Human-centric defects (HCDs) are nuanced and subjective defects that often occur due to end-user perceptions or differences, such as their genders, ages, cultures, languages, disabilities, socioeconomic status, and educational…

In-app advertising closely relates to app revenue. Reckless ad integration could adversely impact app reliability and user experience, leading to loss of income. It is very challenging to balance the ad revenue and user experience for app…

Disaster mobile apps play an increasingly important role in disseminating hazard information and supporting communities during emergency situations. This study presents a comprehensive analysis of these mobile applications, focusing on…

Human values such as honesty, social responsibility, fairness, privacy, and the like are things considered important by individuals and society. Software systems, including mobile software applications (apps), may ignore or violate such…

The proliferation of mobile applications (apps) has made it crucial to ensure their accessibility for users with disabilities. However, there is a lack of research on the real-world challenges developers face in implementing mobile…

The complex nature of intelligent systems motivates work on supporting users during interaction, for example through explanations. However, as of yet, there is little empirical evidence in regard to specific problems users face when…

As mobile applications (apps) become ubiquitous in everyday life, it is crucial for developers to prioritize accessibility for users with diverse abilities. While previous research has identified widespread accessibility issues and raised…

Mobile applications (apps) have become an essential part of everyday life, offering convenient access to services such as banking, healthcare, and shopping. With these apps handling sensitive personal and financial data, ensuring their…

Fairness is one of the socio-technical concerns that must be addressed in software systems. Considering the popularity of mobile software applications (apps) among a wide range of individuals worldwide, mobile apps with unfair behaviors and…

Despite years of research on testing the usability of mobile applications, our understanding of the issues their users experience still remains fragmented and underexplored. While most earlier studies has provided interesting insights, they…

In an era of rapidly expanding software usage, catering to the diverse needs of users from various backgrounds has become a critical challenge. Inclusiveness, representing a core human value, is frequently overlooked during software…

Enabling fully automated testing of mobile applications has recently become an important topic of study for both researchers and practitioners. A plethora of tools and approaches have been proposed to aid mobile developers both by…

Users install many apps on their smartphones, raising issues related to information overload for users and resource management for devices. Moreover, the recent increase in the use of personal assistants has made mobile devices even more…