相关论文: Supporting Developers in Addressing Human-centric …

While the literature on permissions from the end-user perspective is rich, there is a lack of empirical research on why developers request permissions, their conceptualization of permissions, and how their perspectives compare with…

Ubiquitous technologies such as mobile software applications (mobile apps) have a tremendous influence on the evolution of the social, cultural, economic, and political facets of life in society. Mobile apps fulfil many practical purposes…

Context: Human-centric software design and development focuses on how users want to carry out their tasks rather than making users accommodate their software. Software users can have different genders, ages, cultures, languages,…

App reviews reflect various user requirements that can aid in planning maintenance tasks. Recently, proposed approaches for automatically classifying user reviews rely on machine learning algorithms. A previous study demonstrated that…

Mobile apps provide new opportunities to people with disabilities to act independently in the world. Motivated by this trend, researchers have conducted empirical studies by using the inaccessibility issue rate of each page (i.e., screen…

Artificial Intelligence (AI)-powered features have rapidly proliferated across mobile apps in various domains, including productivity, education, entertainment, and creativity. However, how users perceive, evaluate, and critique these AI…

This study is motivated by two key considerations: the significant benefits mobile applications offer individuals and businesses, and the limited empirical research on usability challenges. To address this gap, we conducted structured…

With the recent growth of conversational systems and intelligent assistants such as Apple Siri and Google Assistant, mobile devices are becoming even more pervasive in our lives. As a consequence, users are getting engaged with the mobile…

In recent years, mobile applications have become indispensable tools for managing various aspects of life. From enhancing productivity to providing personalized entertainment, mobile apps have revolutionized people's daily routines. Despite…

Enterprises are always on the lookout for tools that analyze end-users perspectives on their products. In particular, app reviews have been assessed as useful for guiding improvement efforts and software evolution, however, developers find…

Seniors represent a growing user base for mobile applications; however, many apps fail to adequately address their accessibility challenges and usability preferences. To investigate this issue, we conducted an exploratory focus group study…

While smart mobile health apps that adapt to users' progressive individual needs are proliferating, many of them struggle to fulfill their promises due to an inferior user experience. Understanding the concerns of real-world users related…

End-users play an integral role in identifying requirements, validating software features' usefulness, locating defects, and in software product evolution in general. Their role in these activities is especially prominent in online…

Problem: We address the challenge in responsible computing where an exploitable mobile app is misused by one app user (an abuser) against another user or bystander (victim). We introduce the idea of a misuse audit of apps as a way of…

Mobile applications (apps) often suffer from failure nowadays. Developers usually pay more attention to the failure that is perceived by users and compromises the user experience. Existing approaches focus on mining large volume logs to…

In recent years, mobile accessibility has become an important trend with the goal of allowing all users the possibility of using any app without many limitations. User reviews include insights that are useful for app evolution. However,…

Application markets provide a communication channel between app developers and their end-users in form of app reviews, which allow users to provide feedback about the apps. Although security and privacy in mobile apps are one of the biggest…

Fragmentation is a serious problem in the Android ecosystem. This problem is mainly caused by the fast evolution of the system itself and the various customizations independently maintained by different smartphone manufacturers. Many…

The rapid adoption of Artificial Intelligence(AI) programming assistants such as GitHub Copilot introduces new challenges in how these software tools address human needs. Many existing evaluation frameworks address technical aspects such as…

The competing nature of the app market motivates us to shift our focus on apps that provide similar functionalities and directly compete with each other (i.e., peer apps). In this work, we study the ratings and the review text of 100…