相关论文: A chatbot architecture for promoting youth resilie…
Health coaching helps patients identify and accomplish lifestyle-related goals, effectively improving the control of chronic diseases and mitigating mental health conditions. However, health coaching is cost-prohibitive due to its highly…
Large Language Model (LLM) chatbots like ChatGPT have emerged as cognitive scaffolding for autistic users, yet the tension between their utility and risk remains under-articulated. Through an inductive thematic analysis of 3,984 social…
Chatbots are emerging as a promising platform for accessing and delivering healthcare services. The evidence is in the growing number of publicly available chatbots aiming at taking an active role in the provision of prevention, diagnosis,…
The integration of Large Language Models (LLMs) into cybersecurity education for criminal justice professionals is currently hindered by the "statelessness" of reactive chatbots and the risk of hallucinations in high-stakes legal contexts.…
Unlike traditional educational chatbots that rely on pre-programmed responses, large-language model-driven chatbots, such as ChatGPT, demonstrate remarkable versatility to serve as a dynamic resource for addressing student needs from…
Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…
Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…
Self-guided mental health interventions, such as "do-it-yourself" tools to learn and practice coping strategies, show great promise to improve access to mental health care. However, these interventions are often cognitively demanding and…
In addition to formal learning at universities, like in lecture halls and seminar rooms, students are regularly confronted with self-study activities. Instead of being left to their own devices, students might benefit from a proper design…
There is a need for systems to dynamically interact with ageing populations to gather information, monitor health condition and provide support, especially after hospital discharge or at-home settings. Several smart devices have been…
Searching for an available, reliable, official, and understandable information is not a trivial task due to scattered information across the internet, and the availability lack of governmental communication channels communicating with…
Generative AI tools such as ChatGPT now provide novice programmers with unprecedented access to instant, personalized support. While this holds clear promise, their influence on students' metacognitive processes remains underexplored.…
Think-alouds are a common HCI usability method where participants verbalize their thoughts while using interfaces. However, their utility in cross-cultural settings, particularly in the Global South, is unclear, where cultural differences…
Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…
When two people pay attention to each other and are interested in what the other has to say or write, they almost instantly adapt their writing/speaking style to match the other. For a successful interaction with a user, chatbots and…
Individuals resettled in a new environment often face challenges in accessing adequate healthcare services, particularly within the complex processes of outpatient clinic care. Cultural differences, language barriers, and low socioeconomic…
Empathy is widely recognized as a vital attribute for effective collaboration and communication in the workplace, yet developing empathic skills and fostering it among colleagues remains a challenge. This study explores the potential of a…
Virtual humans (i.e., embodied conversational agents) have the potential to support college students' mental health, particularly in Science, Technology, Engineering, and Mathematics (STEM) fields where students are at a heightened risk of…
University students face immense challenges during their undergraduate lives, often being deprived of personalized on-demand guidance that mentors fail to provide at scale. Digital tools exist, but there is a serious lack of customized…
Building conversational agents have many technical, design and linguistic challenges. Other more complex elements include using emotionally intelligent conversational agent to build trust with the individuals. In this chapter, we introduce…