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Conversation agents, commonly referred to as chatbots, are increasingly deployed in many domains to allow people to have a natural interaction while trying to solve a specific problem. Given their widespread use, it is important to provide…

社会与信息网络 · 计算机科学 2020-10-13 Biplav Srivastava , Francesca Rossi , Sheema Usmani , and Mariana Bernagozzi

A natural way to resolve different points of view and form opinions is through exchanging arguments and knowledge. Facing the vast amount of available information on the internet, people tend to focus on information consistent with their…

人机交互 · 计算机科学 2023-08-21 Klaus Weber , Annalena Aicher , Wolfang Minker , Stefan Ultes , Elisabeth André

WhatsApp emerged as a major communication platform in many countries in the recent years. Despite offering only one-to-one and small group conversations, WhatsApp has been shown to enable the formation of a rich underlying network, crossing…

社会与信息网络 · 计算机科学 2021-09-23 Gabriel Peres Nobre , Carlos H. G. Ferreira , Jussara M. Almeida

Enhancing user engagement through interactions plays an essential role in socially-driven dialogues. While prior works have optimized models to reason over relevant knowledge or plan a dialogue act flow, the relationship between user…

计算与语言 · 计算机科学 2025-06-27 Jiashuo Wang , Kaitao Song , Chunpu Xu , Changhe Song , Yang Xiao , Dongsheng Li , Lili Qiu , Wenjie Li

E-communities, social groups interacting online, have recently become an object of interdisciplinary research. As with face-to-face meetings, Internet exchanges may not only include factual information but also emotional information - how…

Analyzing large-scale time-series network data, such as social media and email communications, poses a significant challenge in understanding social dynamics, detecting anomalies, and predicting trends. In particular, the scalability of…

社会与信息网络 · 计算机科学 2024-06-27 Cencheng Shen , Jonathan Larson , Ha Trinh , Xihan Qin , Youngser Park , Carey E. Priebe

Social media platforms are popular tools for disseminating targeted information during major public events like elections or pandemics. Systematic analysis of the message traffic can provide valuable insights into prevailing opinions and…

社会与信息网络 · 计算机科学 2024-02-27 Ankita Bhaumik , Ning Sa , Gregorios Katsios , Tomek Strzalkowski

This research presents a framework for analyzing the dynamics of online communities in social media platforms, utilizing a temporal fusion of text and network data. By combining text classification and dynamic social network analysis, we…

社会与信息网络 · 计算机科学 2024-09-19 Amirhossein Dezhboro , Jose Emmanuel Ramirez-Marquez , Aleksandra Krstikj

Introduction: The use of chatbots is becoming increasingly important across various aspects of daily life. However, the privacy concerns associated with these communications have not yet been thoroughly addressed. The aim of this study was…

人机交互 · 计算机科学 2025-08-12 Julia Ive , Vishal Yadav , Mariia Ignashina , Matthew Rand , Paulina Bondaronek

Research has shown that trust is an essential aspect of human-computer interaction directly determining the degree to which the person is willing to use a system. An automatic prediction of the level of trust that a user has on a certain…

With the growing utility of today's conversational virtual assistants, the importance of user motivation in human-AI interaction is becoming more obvious. However, previous studies in this and related fields, such as human-computer…

人机交互 · 计算机科学 2021-05-12 Chang Li , Hideyoshi Yanagisawa

This paper establishes the fundamental limits of a multi-access system where multiple users communicate to a legitimate receiver in presence of an external warden. Only a specific subset of the users, called covert users, needs their…

信息论 · 计算机科学 2024-08-26 Abdelaziz Bounhar , Mireille Sarkiss , Michèle Wigger

Improving user experience of a dialogue system often requires intensive developer effort to read conversation logs, run statistical analyses, and intuit the relative importance of system shortcomings. This paper presents a novel approach to…

计算与语言 · 计算机科学 2021-11-02 James D. Finch , Sarah E. Finch , Jinho D. Choi

Conversational agents (CAs) (e.g., chatbots) are increasingly used in settings where users disclose sensitive information, raising significant privacy concerns. Because privacy judgments are highly contextual, supporting users to engage in…

人机交互 · 计算机科学 2026-01-27 Mohammad Hadi Nezhad , Francisco Enrique Vicente Castro , Ivon Arroyo

Internet and online-based social systems are rising as the dominant mode of communication in society. However, the public or semi-private environment under which most online communications operate under do not make them suitable channels…

社会与信息网络 · 计算机科学 2015-09-03 Derek Doran , Samir Yelne , Luisa Massari , Maria-Carla Calzarossa , LaTrelle Jackson , Glen Moriarty

Nowadays social media has become one of the largest gatherings of people in online. There are many ways for the industries to promote their products to the public through advertising. The variety of advertisement is increasing dramatically.…

计算机与社会 · 计算机科学 2018-03-19 Muhammad Kamal Hossen , Md. Ali Faiad , Md. Shahnur Azad Chowdhury , Md. Sajjatul Islam

Dialog evaluation is a challenging problem, especially for non task-oriented dialogs where conversational success is not well-defined. We propose to evaluate dialog quality using topic-based metrics that describe the ability of a…

计算与语言 · 计算机科学 2018-01-12 Fenfei Guo , Angeliki Metallinou , Chandra Khatri , Anirudh Raju , Anu Venkatesh , Ashwin Ram

While mobile social apps have become increasingly important in people's daily life, we have limited understanding on what motivates users to engage with these apps. In this paper, we answer the question whether users' in-app activity…

机器学习 · 计算机科学 2019-06-04 Yozen Liu , Xiaolin Shi , Lucas Pierce , Xiang Ren

With the increasing popularity of social media, online interpersonal communication now plays an essential role in people's everyday information exchange. Whether and how a newcomer can better engage in the community has attracted great…

社会与信息网络 · 计算机科学 2022-02-10 Lingzhi Wang , Jing Li , Xingshan Zeng , Kam-Fai Wong

Many years after online social networks exceeded our collective attention, social influence is still built on attention capital. Quality is not a prerequisite for viral spreading, yet large diffusion cascades remain the hallmark of a social…

社会与信息网络 · 计算机科学 2020-06-02 Damian Konrad Kowalczyk , Lars Kai Hansen