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Demand for mental health support through AI chatbots is surging, though current systems present several limitations, like sycophancy or overvalidation, and reinforcement of maladaptive beliefs. A core obstacle to the creation of better…

计算与语言 · 计算机科学 2025-12-08 José Pombal , Maya D'Eon , Nuno M. Guerreiro , Pedro Henrique Martins , António Farinhas , Ricardo Rei

Psychological counseling faces huge challenges due to the growing demand for mental health services and the shortage of trained professionals. Large language models (LLMs) have shown potential to assist psychological counseling, especially…

人工智能 · 计算机科学 2025-07-28 Yigui Feng , Qinglin Wang , Ke Liu , Xinhai Chen , Bo Yang , Jie Liu

Existing methods for AI psychological counselors predominantly rely on supervised fine-tuning using static dialogue datasets. However, this contrasts with human experts, who continuously refine their proficiency through clinical practice…

人工智能 · 计算机科学 2026-04-29 Yutao Yang , Junsong Li , Qianjun Pan , Jie Zhou , Kai Chen , Qin Chen , Jingyuan Zhao , Ningning Zhou , Xin Li , Liang He

Psychological counseling is a highly personalized and dynamic process that requires therapists to continuously monitor emotional changes, document session insights, and maintain therapeutic continuity. In this paper, we introduce…

人机交互 · 计算机科学 2025-04-24 Xianghe Liu , Jiaqi Xu , Tao Sun

The rapid progress of Multimodal Large Language Models (MLLMs) marks a significant step toward artificial general intelligence, offering great potential for augmenting human capabilities. However, their ability to provide effective…

In psychotherapy, therapeutic outcome assessment, or treatment outcome evaluation, is essential to mental health care by systematically evaluating therapeutic processes and outcomes. Existing large language model approaches often focus on…

计算与语言 · 计算机科学 2026-03-24 Hongbin Na , Tao Shen , Shumao Yu , Ling Chen

Although artificial intelligence (AI) shows growing promise for mental health care, current approaches to evaluating AI tools in this domain remain fragmented and poorly aligned with clinical practice, social context, and first-hand user…

Clinical psychology students frequently report feeling underprepared for the interpersonal demands of therapeutic work, highlighting the need for accessible opportunities to practise core counselling skills before seeing real clients.…

人机交互 · 计算机科学 2026-01-21 V. El Sawah , A. Bhardwaj , A. Pryke-Hobbes , D. Gamaleldin , C. S. Ang , A. K. Martin

With the growing prevalence of psychological interventions, it is vital to have measures which rate the effectiveness of psychological care to assist in training, supervision, and quality assurance of services. Traditionally, quality…

In recent years, Large Language Models (LLMs) have made significant progress in automated psychological counseling. However, current research focuses on single-session counseling, which doesn't represent real-world scenarios. In practice,…

计算与语言 · 计算机科学 2025-06-10 Junzhe Wang , Bichen Wang , Xing Fu , Yixin Sun , Yanyan Zhao , Bing Qin

Current AI counseling systems struggle with maintaining effective long-term client engagement. Through formative research with counselors and a systematic literature review, we identified five key design considerations for AI counseling…

人机交互 · 计算机科学 2025-03-28 Yuanrong Tang , Yu Kang , Yifan Wang , Tianhong Wang , Chen Zhong , Jiangtao Gong

Recent large language model (LLM)-driven chat assistant systems have integrated memory components to track user-assistant chat histories, enabling more accurate and personalized responses. However, their long-term memory capabilities in…

计算与语言 · 计算机科学 2025-03-06 Di Wu , Hongwei Wang , Wenhao Yu , Yuwei Zhang , Kai-Wei Chang , Dong Yu

Text-based online counselling scales across geographical and stigma barriers, yet faces practitioner shortages, lacks non-verbal cues and suffers inconsistent quality assurance. Whilst artificial intelligence offers promising solutions, its…

计算机与社会 · 计算机科学 2026-01-15 Philipp Steigerwald , Jennifer Burghardt , Eric Rudolph , Jens Albrecht

As AI-driven document understanding and processing tools become increasingly prevalent in real-world applications, the need for rigorous evaluation standards has grown increasingly urgent. Existing benchmarks and evaluations often focus on…

Egocentric AI assistants in real-world settings must process multi-modal inputs (video, audio, text), respond in real time, and retain evolving long-term memory. However, existing benchmarks typically evaluate these abilities in isolation,…

计算机视觉与模式识别 · 计算机科学 2025-12-11 Jiaqi Yan , Ruilong Ren , Jingren Liu , Shuning Xu , Ling Wang , Yiheng Wang , Xinlin Zhong , Yun Wang , Long Zhang , Xiangyu Chen , Changzhi Sun , Jixiang Luo , Dell Zhang , Hao Sun , Chi Zhang , Xuelong Li

AI based mental health diagnosis is often judged by benchmark accuracy, yet in practice its value depends on how psychologists respond whether they accept, adjust, or reject AI suggestions. Mental health makes this especially challenging:…

人机交互 · 计算机科学 2025-12-11 Filippo Cenacchi , Longbing Cao , Deborah Richards

As AI agents increasingly operate in open, real-world environments, they require a deep synergy of multimodal perception, tool invocation with multi-hop reasoning, and dynamic interaction with users. However, existing benchmarks fail to…

人工智能 · 计算机科学 2026-05-28 Yunqi Liu , Tong Niu , Zitong Wang , Zhenlong Dai , Yuqi Qing , Weiqiang Wang , Jian Liu

In this work, we present a new dataset and a computational strategy for a digital coach that aims to guide users in practicing the protocols of self-attachment therapy. Our framework augments a rule-based conversational agent with a…

人工智能 · 计算机科学 2024-02-01 Lisa Alazraki , Ali Ghachem , Neophytos Polydorou , Foaad Khosmood , Abbas Edalat

We introduce MentalChat16K, an English benchmark dataset combining a synthetic mental health counseling dataset and a dataset of anonymized transcripts from interventions between Behavioral Health Coaches and Caregivers of patients in…

The increasing use of large language models in mental health applications calls for principled evaluation frameworks that assess alignment with psychotherapeutic best practices beyond surface-level fluency. While recent systems exhibit…

计算与语言 · 计算机科学 2026-04-15 Abdullah Mazhar , Het Riteshkumar Shah , Aseem Srivastava , Smriti Joshi , Md Shad Akhtar
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