相关论文: Navigating Equity and Reflexive Practices in Gigwo…
How diverse are sharing economy platforms? Are they fair marketplaces, where all participants operate on a level playing field, or are they large-scale online aggregators of offline human biases? Often portrayed as easy-to-access digital…
Hybrid work settings often lack the informal communication that naturally emerges from spontaneous encounters and ambient awareness of coworkers' activities, potentially hindering team collaboration. To address this challenge, we explored…
Calls for heightened consideration of fairness and accountability in algorithmically-informed public decisions---like taxation, justice, and child protection---are now commonplace. How might designers support such human values? We…
The complexity of UX design practice extends beyond ill-structured design problems to include uncertainties shaped by shifting stakeholder priorities, team dynamics, limited resources, and implementation constraints. While prior research in…
Motion capture technologies are increasingly used in creative and performance contexts but often exclude disabled practitioners due to normative assumptions in body modeling, calibration, and avatar representation. EqualMotion introduces a…
Recommending routes by their probability of having a rider has long been the goal of conventional route recommendation systems. While this maximizes the platform-specific criteria of efficiency, it results in sub-optimal outcomes with the…
Across service domains, platform-based gig workers often face a wide range of severe yet hidden vulnerabilities, including opaque pay practices, illusions of flexibility, health and safety risks, and privacy violations. To the general…
The rapid growth of ride-hailing platforms has created a highly competitive market where businesses struggle to make profits, demanding the need for better operational strategies. However, real-world experiments are risky and expensive for…
Platform-based laborers face unprecedented challenges and working conditions that result from algorithmic opacity, insufficient data transparency, and unclear policies and regulations. The CSCW and HCI communities increasingly turn to…
The rapid growth of the digital platform economy is transforming labor markets, offering new employment opportunities with promises of flexibility and accessibility. However, these benefits often come at the expense of increased economic…
Public transit is an essential infrastructure enabling access to employment, healthcare, education, and recreational facilities. While accessibility to transit is important in general, some sections of the population depend critically on…
A systematic mapping protocol is a method for conducting a literature review in a rigorous and transparent way. It aims to provide an overview of the current state of research on a specific topic, identify gaps and opportunities, and guide…
Despite the potential of online sharing economy platforms such as Uber, Lyft, or Foodora to democratize the labor market, these services are often accused of fostering unfair working conditions and low wages. These problems have been…
Mobility-on-demand systems like ride-hailing have transformed urban transportation, but they have also exacerbated socio-economic inequalities in access to these services, also due to surge pricing strategies. Although several…
Algorithms and other formal models purportedly incorporating human values like fairness have grown increasingly popular in computer science. In response to sociotechnical challenges in the use of these models, designers and researchers have…
This study examines fairness within the rideshare industry, focusing on both drivers' wages and riders' trip fares. Through quantitative analysis, we found that drivers' hourly wages are significantly influenced by factors such as…
Collective intelligence among gig workers yields considerable advantages, including improved information exchange, deeper social bonds, and stronger advocacy for better labor conditions. Especially as it enables workers to collaboratively…
The advances in information and communication technology are changing theway people move. Companies that offer demand-responsive transportation serviceshave the opportunity to reduce their costs and increase their revenues…
Reflexion is an AI-powered platform designed to enable structured emotional self-reflection at scale. By integrating real-time emotion detection, layered reflective prompting, and metaphorical storytelling generation, Reflexion empowers…
Rideshare workers experience unpredictable working conditions due to gig work platforms' reliance on opaque AI and algorithmic systems. In response to these challenges, we found that labor organizers want data to help them advocate for…