相关论文: Navigating Equity and Reflexive Practices in Gigwo…

The growing inequality in gig work between workers and platforms has become a critical social issue as gig work plays an increasingly prominent role in the future of work. The AI inequality is caused by (1) the technology divide in who has…

There is a strong overlap between requirements engineering (RE) and user experience (UX). Nevertheless, in practice both disciplines are often performed by separate roles and there are deficits in collaboration. In order to provide starting…

In this paper we investigate potential issues of fairness related to the motion of mobile robots. We focus on the particular use case of humanitarian mapping and disaster response. We start by showing that there is a fairness dimension to…

This paper presents a dynamic routing guidance system that optimizes route recommendations for individual vehicles in an emerging transportation system while enhancing travelers' trip equity. We develop a framework to quantify trip quality…

UX professionals routinely conduct design reviews, yet privacy concerns are often overlooked, not only due to limited tools, but more fundamentally from low intrinsic motivation, driven by limited privacy knowledge, weak empathy for…

In order to make technological systems and platforms more equitable, organizations must be able to measure the scale of potential inequities as well as the efficacy of proposed solutions. In this paper, we present a system that measures…

Collaborative virtual environments allow workers to contribute to team projects across space and time. While much research has closely examined the problem of working in different spaces at the same time, few have investigated the best…

In the growing field of Shared Micromobility Systems, which holds great potential for shaping urban transportation, fairness-oriented approaches remain largely unexplored. This work addresses such a gap by investigating the balance between…

This article provides a rich discussion on how the sustainability of agile development processes can be enhanced. In particular, we focus on a recently developed framework, named GLUX, that integrates Lean UX into Scrum. GLUX's main goal is…

Context: The increasing reliance on Code Generation Tools (CGTs), such as Windsurf and GitHub Copilot, are revamping programming workflows and raising critical questions about fairness and inclusivity. While CGTs offer potential…

Usability testing has long been a core interest of HCI research and forms a key element of industry practice. Yet our knowledge of it harbours striking absences. There are few, if any detailed accounts of the contingent, material ways in…

An urban planner might design the spatial layout of transportation amenities so as to improve accessibility for underserved communities -- a fairness objective. However, implementing such a design might trigger processes of neighborhood…

Although serious games have been increasingly used for mental health applications, few explicitly address coping with grief as a core mechanic and narrative experience for patients. Existing grief-related digital games often focus on…

The development of assistive robots for social collaboration raises critical questions about responsible and inclusive design, especially when interacting with individuals from protected groups such as those with disabilities or advanced…

Providing an equitable and inclusive user experience (UX) for people with disabilities (PWD) is a central goal of accessible design. In the specific case of Deaf users, whose hearing impairments impact language development and…

Reflexive Thematic Analysis (RTA) is a critical method for generating deep interpretive insights. Yet its core tenets, including researcher reflexivity, tangible analytical evolution, and productive disagreement, are often poorly supported…

With the heightened digitization of the workplace, alongside the rise of remote and hybrid work prompted by the pandemic, there is growing corporate interest in using passive sensing technologies for workplace wellbeing. Existing research…

Preserving the individuals' privacy in sharing spatial-temporal datasets is critical to prevent re-identification attacks based on unique trajectories. Existing privacy techniques tend to propose ideal privacy-utility tradeoffs, however,…

Digital platforms frequently reproduce heteronormative norms and structural biases, limiting inclusive communication between LGBTQ+ and cisgender individuals. The Metaverse, with its affordances for identity fluidity, presence, and…

Designing cycling infrastructure requires balancing the competing needs of diverse user groups, yet designers often struggle to anticipate how different cyclists experience the same street environment. We investigate how persona-based…