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Generative artificial intelligence (GenAI) offers promising potential for advancing human-AI collaboration in qualitative research. However, existing works focused on conventional machine-learning and pattern-based AI systems, and little is…

With the rise of AI-powered coding assistants, firms and programmers are exploring how to optimize their interaction with them. Research has so far mainly focused on evaluating output quality and productivity gains, leaving aside the…

人机交互 · 计算机科学 2025-12-24 Charlotte Brandebusemeyer , Tobias Schimmer , Bert Arnrich

Generative AI (GenAI) is increasingly used in collaborative learning, yet its effects on how groups regulate collaboration remain unclear. Effective collaboration depends not only on what groups discuss, but on how they jointly manage…

人工智能 · 计算机科学 2026-04-10 Yujing Zhang , Xianghui Meng , Shihui Feng , Jionghao Lin

While Generative AI (GenAI) systems draw users away from (Q&A) forums, they also depend on the very data those forums produce to improve their performance. Addressing this paradox, we propose a framework of sequential interaction, in which…

人工智能 · 计算机科学 2026-05-01 Niv Fono , Yftah Ziser , Omer Ben-Porat

This research explores the opportunities of Generative AI (GenAI) in the realm of higher education through the design and development of a multimodal chatbot for an undergraduate course. Leveraging the ChatGPT API for nuanced text-based…

人机交互 · 计算机科学 2025-09-25 Johnny Chan , Yuming Li

Current conversational AI systems often provide generic, one-size-fits-all interactions that overlook individual user characteristics and lack adaptive dialogue management. To address this gap, we introduce \textbf{HumAIne-chatbot}, an…

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

人机交互 · 计算机科学 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

The integration of generative Artificial Intelligence (AI) chatbots in higher education institutions (HEIs) is reshaping the educational landscape, offering opportunities for enhanced student support, and administrative and research…

计算机与社会 · 计算机科学 2024-03-21 Joshua Ebere Chukwuere

While generative artificial intelligence (GenAI) is finding increased adoption in workplaces, current tools are primarily designed for individual use. Prior work established the potential for these tools to enhance personal creativity and…

This study investigates the optimization of Generative AI (GenAI) systems through human feedback, focusing on how varying feedback mechanisms influence the quality of GenAI outputs. We devised a Human-AI training loop where 32 students,…

人机交互 · 计算机科学 2024-04-25 Jacob Sherson , Florent Vinchon

Social anxiety (SA) has become increasingly prevalent. Traditional coping strategies often face accessibility challenges. Generative AI (GenAI), known for their knowledgeable and conversational capabilities, are emerging as alternative…

人机交互 · 计算机科学 2025-01-28 Yimeng Wang , Yinzhou Wang , Kelly Crace , Yixuan Zhang

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

人机交互 · 计算机科学 2024-07-01 Sion Yoon , Tae Eun Kim , Yoo Jung Oh

As Generative AI systems increasingly engage in long-term, personal, and relational interactions, human-AI engagements are becoming significantly complex, making them more challenging to understand and govern. These Interactive AI systems…

计算机与社会 · 计算机科学 2025-08-26 Yulu Pi , Cagatay Turkay , Daniel Bogiatzis-Gibbons

While human-AI collaboration has been a longstanding goal and topic of study for computational research, the emergence of increasingly naturalistic generative AI language models has greatly inflected the trajectory of such research. In this…

人机交互 · 计算机科学 2025-03-11 Elizabeth Anne Watkins , Emanuel Moss , Giuseppe Raffa , Lama Nachman

Generative AI (GenAI) has fundamentally changed how knowledge workers, such as software developers, solve tasks and collaborate to build software products. Introducing innovative tools like ChatGPT and Copilot has created new opportunities…

软件工程 · 计算机科学 2024-05-06 Rasmus Ulfsnes , Nils Brede Moe , Viktoria Stray , Marianne Skarpen

This paper investigates the impact of a group-adaptive conversation design in two socially interactive agents (SIAs) through two real-world studies. Both SIAs - Furhat, a social robot, and MetaHuman, a virtual agent - were equipped with a…

机器人学 · 计算机科学 2025-06-13 Ana Müller , Sabina Jeschke , Anja Richert

In collaboration with Alibaba, this study leverages a large-scale field experiment to assess the impact of a generative AI assistant on worker performance in e-commerce after-sales service. Human agents providing digital chat support were…

人机交互 · 计算机科学 2026-04-01 Xiao Ni , Yiwei Wang , Tianjun Feng , Lauren Xiaoyan Lu , Yitong Wang , Congyi Zhou

AI enabled chat bots have recently been put to use to answer customer service queries, however it is a common feedback of users that bots lack a personal touch and are often unable to understand the real intent of the user's question. To…

Generative AI (genAI) tools, such as ChatGPT or Copilot, are advertised to improve developer productivity and are being integrated into software development. However, misaligned trust, skepticism, and usability concerns can impede the…

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