相关论文: Towards Using Voice for Hedonic Shopping Motivatio…

Recent advances in natural language processing and deep learning have accelerated the development of digital assistants. In conversational commerce, these assistants help customers find suitable products in online shops through natural…

The high number of products available makes it difficult for a user to find the most suitable products according to their needs. This problem is especially exacerbated when the user is trying to optimize multiple attributes during product…

Recent studies of hearing aid benefits indicate that head movement behavior influences performance. To systematically assess these effects, movement behavior must be measured in realistic communication conditions. For this, the use of…

Conversational agents, also known as chatbots, are versatile tools that have the potential of being used in dialogical argumentation. They could possibly be deployed in tasks such as persuasion for behaviour change (e.g. persuading people…

In social commerce, users dialogue with each other on the topics related to the providers' products. However, the language customers use may vary from the language vendors use on their e-commerce websites and product descriptions. This…

Pervasive voice interaction enables deceptive patterns through subtle voice characteristics, yet empirical investigation into this manipulation lags behind, especially within major non-English language contexts. Addressing this gap, our…

Our work is generally focused on recommending for small or medium-sized e-commerce portals, where explicit feedback is absent and thus the usage of implicit feedback is necessary. Nonetheless, for some implicit feedback features, the…

Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Millions of people have seen their daily habits transform, reducing physical activity and leading to mental health issues. This study explores how virtual characters impact motivation for well-being. Three prototypes with cartoon, robotic,…

With the rise of voice assistants and an increase in mobile search usage, natural language has become an important query language. So far, most of the current systems are not able to process these queries because of the vagueness and…

Many professional services are provided through text and voice systems, from voice calls over the internet to messaging and emails. There is a growing need for both individuals and organizations to understand these online conversations…

The increasing prominence of Socially Responsible Consumers has brought about a heightened focus on the ethical, environmental, social, and ideological dimensions influencing product purchasing decisions. Despite this emphasis, studies have…

Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in society, helping customers purchase products conveniently. With recent progress in natural language processing, researchers and practitioners shift…

As Large Language Models (LLMs) become a primary interface between users and the web, companies face growing economic incentives to embed commercial influence into AI-mediated conversations. We present two preregistered experiments (N =…

Online marketplaces will be transformed by autonomous AI agents acting on behalf of consumers. Rather than humans browsing and clicking, AI agents can parse webpages or leverage APIs to view, evaluate and choose products. We investigate the…

With the growing utility of today's conversational virtual assistants, the importance of user motivation in human-AI interaction is becoming more obvious. However, previous studies in this and related fields, such as human-computer…

Shopping plays a significant role in shaping consumer identity and social integration. However, for individuals with visual impairments, navigating in supermarkets and identifying products can be an overwhelming and challenging experience.…

Digital assistants have become ubiquitous in e-commerce applications, following the recent advancements in Information Retrieval (IR), Natural Language Processing (NLP) and Generative Artificial Intelligence (AI). However, customers are…

We develop new experimental paradigms for measuring welfare in language models. We compare verbal reports of models about their preferences with preferences expressed through behavior when navigating a virtual environment and selecting…

Smart Home technology has accomplished extraordinary interest in making individuals' lives more straightforward and more relaxing as of late. Technology as of late brought about delivering numerous savvy and refined frameworks which…