相关论文: Users' Mental Models of Generative AI Chatbot Ecos…

Generative AI (genAI) tools, such as ChatGPT or Copilot, are advertised to improve developer productivity and are being integrated into software development. However, misaligned trust, skepticism, and usability concerns can impede the…

People are increasingly turning to generative AI (e.g., ChatGPT, Gemini, Copilot) for emotional support and companionship. While trust is likely to play a central role in enabling these informal and unsupervised interactions, we still lack…

ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like responses. However, this feature carries several risks, most notably due to its deceptive behaviour such as offering users misleading or fabricated…

Social anxiety (SA) has become increasingly prevalent. Traditional coping strategies often face accessibility challenges. Generative AI (GenAI), known for their knowledgeable and conversational capabilities, are emerging as alternative…

Generative artificial intelligence (GenAI) offers promising potential for advancing human-AI collaboration in qualitative research. However, existing works focused on conventional machine-learning and pattern-based AI systems, and little is…

Conversational generative artificial intelligence agents (or genAI chatbots) could benefit youth mental health, yet young people's perspectives remain underexplored. We examined the Mental health Intelligence Agent (Mia), a genAI chatbot…

This study examines whether leading AI chatbot companies implement the responsible AI principles they publicly advocate. The authors used a mixed-methods approach analyzing four major chatbots (ChatGPT, Gemini, DeepSeek, and Grok) across…

Undoubtedly, the evolution of Generative AI (GenAI) models has been the highlight of digital transformation in the year 2022. As the different GenAI models like ChatGPT and Google Bard continue to foster their complexity and capability,…

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Generative AI (GenAI) chatbots are becoming increasingly integrated into virtual assistant technologies, yet their success hinges on the ability to gather meaningful user feedback to improve interaction quality, system outcomes, and overall…

Recent advances in interactive large language models like ChatGPT have revolutionized various domains; however, their behavior in natural and role-play conversation settings remains underexplored. In our study, we address this gap by deeply…

Generative artificial intelligence (GAI) chatbots built for mental health could deliver safe, personalized, and scalable mental health support. We evaluate a foundation model designed for mental health. Adults completed mental health…

Given the rapid advancement of large-scale language models, artificial intelligence (AI) models, like ChatGPT, are playing an increasingly prominent role in human society. However, to ensure that artificial intelligence models benefit human…

AI chatbots designed as emotional companions blur the boundaries between interpersonal intimacy and institutional software, creating a complex, multi-dimensional privacy environment. Drawing on Communication Privacy Management theory and…

Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…

AI assistance tools such as ChatGPT, Copilot, and Gemini have dramatically impacted the nature of software development in recent years. Numerous studies have studied the positive benefits that practitioners have achieved from using these…

People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…

Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender and sexuality in online social interactions, but little is…

Generative AI services like ChatGPT and Gemini are some of the fastest-growing consumer services. Individuals using such services must accept their terms of use before access, and conform to these terms for continued use of the service.…

Generative AI (GenAI) platforms, such as ChatGPT, have gained popularity among the public due to their ease of access, use, and support of educational and creative activities. Despite these benefits, GenAI poses unique risks for families,…