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Anthropomorphic design is routinely used to make conversational agents more approachable and engaging. Yet its influence on users' perceptions remains poorly understood. Drawing on psychological theories, we propose that anthropomorphism…

人机交互 · 计算机科学 2026-02-17 Manuele Reani , Xiangyang He , Zuolan Bao

The use of artificial intelligence models has recently grown common; we may use them to write lines of code for us, summarize readings, draft emails, or even illustrate images. But when it comes to important decisions we need to make, such…

人机交互 · 计算机科学 2024-01-26 Ali Saffarini

Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…

人工智能 · 计算机科学 2026-02-24 Robin Schimmelpfennig , Mark Díaz , Vinodkumar Prabhakaran , Aida Davani

People now regularly interface with Large Language Models (LLMs) via speech and text (e.g., Bard) interfaces. However, little is known about the relationship between how users anthropomorphize an LLM system (i.e., ascribe human-like…

The increasing use of artificial intelligence (AI) systems in our daily life through various applications, services, and products explains the significance of trust/distrust in AI from a user perspective. AI-driven systems (as opposed to…

计算机与社会 · 计算机科学 2024-04-05 Saleh Afroogh , Ali Akbari , Evan Malone , Mohammadali Kargar , Hananeh Alambeigi

This study investigated whether human trust in a social robot with anthropomorphic physicality is similar to that in an AI agent or in a human in order to clarify how anthropomorphic physicality influences human trust in an agent. We…

人机交互 · 计算机科学 2023-04-05 Akihiro Maehigashi , Takahiro Tsumura , Seiji Yamada

AI is redefining how humans interact with technology, leading to a synergetic collaboration between the two. Nevertheless, the effects of human cognition on this collaboration remain unclear. This study investigates the implications of two…

人机交互 · 计算机科学 2024-11-12 Samuel Aleksander Sánchez Olszewski

Anthropomorphization is the tendency to attribute human-like traits to non-human entities. It is prevalent in many social contexts -- children anthropomorphize toys, adults do so with brands, and it is a literary device. It is also a…

人工智能 · 计算机科学 2023-05-25 Ameet Deshpande , Tanmay Rajpurohit , Karthik Narasimhan , Ashwin Kalyan

Automated dialogue or conversational systems are anthropomorphised by developers and personified by users. While a degree of anthropomorphism may be inevitable due to the choice of medium, conscious and unconscious design choices can guide…

计算与语言 · 计算机科学 2023-10-24 Gavin Abercrombie , Amanda Cercas Curry , Tanvi Dinkar , Verena Rieser , Zeerak Talat

This study explores whether labeling AI as "trustworthy" or "reliable" influences user perceptions and acceptance of automotive AI technologies. Using a one-way between-subjects design, the research involved 478 online participants who were…

人机交互 · 计算机科学 2025-07-15 John Dorsch , Ophelia Deroy

As AI chatbots become integrated in education, students are turning to these systems for guidance, feedback, and information. However, the anthropomorphic characteristics of these chatbots create ambiguity over whether students develop…

计算机与社会 · 计算机科学 2025-12-24 Griffin Pitts , Sanaz Motamedi

Companies, organizations, and governments across the world are eager to employ so-called 'AI' (artificial intelligence) technology in a broad range of different products and systems. The promise of this cause c\'el\`ebre is that the…

人机交互 · 计算机科学 2024-03-12 Nanna Inie

We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…

人工智能 · 计算机科学 2023-09-20 Andreas Duenser , David M. Douglas

Artificial intelligence (AI) based learning assistants and chatbots are increasingly integrated into higher education. While these tools are often evaluated in terms of technical performance, their successful and ethical use also depends on…

人机交互 · 计算机科学 2025-12-22 Ezgi Dağtekin , Ercan Erkalkan

Recent attention to anthropomorphism -- the attribution of human-like qualities to non-human objects or entities -- of language technologies like LLMs has sparked renewed discussions about potential negative impacts of anthropomorphism. To…

人机交互 · 计算机科学 2025-02-17 Alicia DeVrio , Myra Cheng , Lisa Egede , Alexandra Olteanu , Su Lin Blodgett

This study explores the dynamics of trust in artificial intelligence (AI) agents, particularly large language models (LLMs), by introducing the concept of "deferred trust", a cognitive mechanism where distrust in human agents redirects…

人机交互 · 计算机科学 2025-11-24 Johan Sebastián Galindez-Acosta , Juan José Giraldo-Huertas

How has the public responded to the increasing prevalence of artificial intelligence (AI)-based technologies? We investigate public perceptions of AI by collecting over 12,000 responses over 12 months from a nationally representative U.S.…

计算机与社会 · 计算机科学 2026-04-06 Myra Cheng , Angela Y. Lee , Kristina Rapuano , Kate Niederhoffer , Alex Liebscher , Jeffrey Hancock

Recent advances in technology have allowed an automation system to recognize its errors and repair trust more actively than ever. While previous research has called for further studies of different human factors and design features, their…

人机交互 · 计算机科学 2022-12-05 Peggy Pei-Ying Lu , Makoto Konishi , Shin Sano , Sho Hiruta , Francis Ken Nakagawa

Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…

人机交互 · 计算机科学 2022-04-29 Michaela Benk , Suzanne Tolmeijer , Florian von Wangenheim , Andrea Ferrario

Scientists and philosophers have debated whether humans can trust advanced artificial intelligence (AI) agents to respect humanity's best interests. Yet what about the reverse? Will advanced AI agents trust humans? Gauging an AI agent's…

人工智能 · 计算机科学 2022-12-29 Tim Johnson , Nick Obradovich
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