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Trust is essential for our interactions with others but also with artificial intelligence (AI) based systems. To understand whether a user trusts an AI, researchers need reliable measurement tools. However, currently discussed markers…

Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…

人机交互 · 计算机科学 2022-04-29 Michaela Benk , Suzanne Tolmeijer , Florian von Wangenheim , Andrea Ferrario

Advanced multimodal AI agents can now collaborate with users to solve challenges in the world. Yet, these emerging contextual AI systems rely on explicit communication channels between the user and system. We hypothesize that implicit…

Human eye gaze plays an important role in delivering information, communicating intent, and understanding others' mental states. Previous research shows that a robot's gaze can also affect humans' decision-making and strategy during an…

机器人学 · 计算机科学 2022-08-26 Di Fu , Fares Abawi , Erik Strahl , Stefan Wermter

As AI-enhanced technologies become common in a variety of domains, there is an increasing need to define and examine the trust that users have in such technologies. Given the progress in the development of AI, a correspondingly…

人工智能 · 计算机科学 2022-03-25 Hyesun Choung , Prabu David , Arun Ross

Despite the importance of trust in human-AI interactions, researchers must adopt questionnaires from other disciplines that lack validation in the AI context. Motivated by the need for reliable and valid measures, we investigated the…

With robots becoming increasingly prevalent in various domains, it has become crucial to equip them with tools to achieve greater fluency in interactions with humans. One of the promising areas for further exploration lies in human trust. A…

机器人学 · 计算机科学 2025-04-08 Haley N. Green , Tariq Iqbal

Effective collaboration between humans and AIs hinges on transparent communication and alignment of mental models. However, explicit, verbal communication is not always feasible. Under such circumstances, human-human teams often depend on…

Trust is an important factor in people's interactions with AI systems. However, there is a lack of empirical studies examining how real end-users trust or distrust the AI system they interact with. Most research investigates one aspect of…

We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…

人工智能 · 计算机科学 2023-09-20 Andreas Duenser , David M. Douglas

A current concern in the field of Artificial Intelligence (AI) is to ensure the trustworthiness of AI systems. The development of explainability methods is one prominent way to address this, which has often resulted in the assumption that…

人机交互 · 计算机科学 2023-12-05 Roel Visser , Tobias M. Peters , Ingrid Scharlau , Barbara Hammer

The increasing use of artificial intelligence (AI) systems in our daily life through various applications, services, and products explains the significance of trust/distrust in AI from a user perspective. AI-driven systems (as opposed to…

计算机与社会 · 计算机科学 2024-04-05 Saleh Afroogh , Ali Akbari , Evan Malone , Mohammadali Kargar , Hananeh Alambeigi

The increasing integration of artificial intelligence (AI) in visual analytics (VA) tools raises vital questions about the behavior of users, their trust, and the potential of induced biases when provided with guidance during data…

人机交互 · 计算机科学 2024-04-24 Sunwoo Ha , Shayan Monadjemi , Alvitta Ottley

Trust has emerged as a key factor in people's interactions with AI-infused systems. Yet, little is known about what models of trust have been used and for what systems: robots, virtual characters, smart vehicles, decision aids, or others.…

人机交互 · 计算机科学 2022-05-03 Takane Ueno , Yuto Sawa , Yeongdae Kim , Jacqueline Urakami , Hiroki Oura , Katie Seaborn

As AI chatbots become integrated in education, students are turning to these systems for guidance, feedback, and information. However, the anthropomorphic characteristics of these chatbots create ambiguity over whether students develop…

计算机与社会 · 计算机科学 2025-12-24 Griffin Pitts , Sanaz Motamedi

With the current progress of Artificial Intelligence (AI) technology and its increasingly broader applications, trust is seen as a required criterion for AI usage, acceptance, and deployment. A robust measurement instrument is essential to…

人机交互 · 计算机科学 2025-10-27 Retno Larasati

This study investigated whether human trust in a social robot with anthropomorphic physicality is similar to that in an AI agent or in a human in order to clarify how anthropomorphic physicality influences human trust in an agent. We…

人机交互 · 计算机科学 2023-04-05 Akihiro Maehigashi , Takahiro Tsumura , Seiji Yamada

Policy makers, scientists, and the public are increasingly confronted with thorny questions about the regulation of artificial intelligence (AI) systems. A key common thread concerns whether AI can be trusted and the factors that can make…

人工智能 · 计算机科学 2026-04-08 Martino Maggetti

How do people build up trust with artificial agents? Here, we study a key component of interpersonal trust: people's ability to evaluate the competence of another agent across repeated interactions. Prior work has largely focused on…

人机交互 · 计算机科学 2022-05-25 Erik Brockbank , Haoliang Wang , Justin Yang , Suvir Mirchandani , Erdem Bıyık , Dorsa Sadigh , Judith E. Fan

Trust is a central component of the interaction between people and AI, in that 'incorrect' levels of trust may cause misuse, abuse or disuse of the technology. But what, precisely, is the nature of trust in AI? What are the prerequisites…

人工智能 · 计算机科学 2021-01-21 Alon Jacovi , Ana Marasović , Tim Miller , Yoav Goldberg
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