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Since Siri's release in 2011 there have been a growing number of AI-driven domestic voice assistants that are increasingly being integrated into devices such as smartphones and TVs. But as their presence has expanded, a range of ethical…

人机交互 · 计算机科学 2023-06-26 William Seymour , Xiao Zhan , Mark Cote , Jose Such

Voice-enabled interactions provide more human-like experiences in many popular IoT systems. Cloud-based speech analysis services extract useful information from voice input using speech recognition techniques. The voice signal is a rich…

密码学与安全 · 计算机科学 2019-08-13 Ranya Aloufi , Hamed Haddadi , David Boyle

Active listening is a well-known skill applied in human communication to build intimacy and elicit self-disclosure to support a wide variety of cooperative tasks. When applied to conversational UIs, active listening from machines can also…

人机交互 · 计算机科学 2022-09-26 Eugene Cho , Nasim Motalebi , S. Shyam Sundar , Saeed Abdullah

Recent advances in natural language processing and deep learning have accelerated the development of digital assistants. In conversational commerce, these assistants help customers find suitable products in online shops through natural…

人机交互 · 计算机科学 2024-10-03 Kevin Schott , Andrea Papenmeier , Daniel Hienert , Dagmar Kern

The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

信息检索 · 计算机科学 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

With the development of foundation AI technologies, task-executable voice assistants (VAs) have become more popular, enhancing user convenience and expanding device functionality. Android task-executable VAs are applications that are…

密码学与安全 · 计算机科学 2025-09-30 Shidong Pan , Yikai Ge , Xiaoyu Sun

Technology companies have produced varied responses to concerns about the effects of the design of their conversational AI systems. Some have claimed that their voice assistants are in fact not gendered or human-like -- despite design…

人工智能 · 计算机科学 2021-06-07 Gavin Abercrombie , Amanda Cercas Curry , Mugdha Pandya , Verena Rieser

With the release of Amazon Alexa and the first Amazon Echo device, the company revolutionised the smart home. It allowed their users to communicate with, and control, their smart home ecosystem purely using voice commands. However, this…

密码学与安全 · 计算机科学 2020-07-28 Clemens Krueger , Sean McKeown

Despite significant improvements in automatic speech recognition and spoken language understanding - human interaction with Virtual Personal Assistants (VPAs) through speech remains irregular and sporadic. According to recent studies,…

人机交互 · 计算机科学 2018-07-13 Mateusz Dubiel , Martin Halvey , Leif Azzopardi

Speech technology for communication, accessing information, and services has rapidly improved in quality. It is convenient and appealing because speech is the primary mode of communication for humans. Such technology, however, also presents…

音频与语音处理 · 电气工程与系统科学 2025-11-11 Tom Bäckström

Voice assistants like Amazon's Alexa, Google's Assistant, or Apple's Siri, have become the primary (voice) interface in smart speakers that can be found in millions of households. For privacy reasons, these speakers analyze every sound in…

密码学与安全 · 计算机科学 2020-08-04 Lea Schönherr , Maximilian Golla , Thorsten Eisenhofer , Jan Wiele , Dorothea Kolossa , Thorsten Holz

Social robots have emerged as valuable contributors to individuals' well-being coaching. Notably, their integration into long-term human coaching trials shows particular promise, emphasizing a complementary role alongside human coaches…

人机交互 · 计算机科学 2025-09-05 Atikkhan Faridkhan Nilgar , Manuel Dietrich , Kristof Van Laerhoven

Virtual assistants, also known as intelligent conversational systems such as Google's Virtual Assistant and Apple's Siri, interact with human-like responses to users' queries and finish specific tasks. Meanwhile, existing recommendation…

信息检索 · 计算机科学 2019-01-08 Dimitrios Rafailidis , Yannis Manolopoulos

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

人工智能 · 计算机科学 2017-09-15 Mahipal Jadeja , Neelanshi Varia

Conversational AI (CAI) systems which encompass voice- and text-based assistants are on the rise and have been largely integrated into people's everyday lives. Despite their widespread adoption, users voice concerns regarding privacy,…

人机交互 · 计算机科学 2025-02-27 Anna Leschanowsky , Silas Rech , Birgit Popp , Tom Bäckström

Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…

人机交互 · 计算机科学 2023-09-15 Biplav Srivastava , Kausik Lakkaraju , Tarmo Koppel , Vignesh Narayanan , Ashish Kundu , Sachindra Joshi

Voice assistants have recently achieved remarkable commercial success. However, the current generation of these devices is typically capable of only reactive interactions. In other words, interactions have to be initiated by the user, which…

As machine learning is increasingly deployed in high-stakes contexts affecting people's livelihoods, there have been growing calls to open the black box and to make machine learning algorithms more explainable. Providing useful explanations…

计算机与社会 · 计算机科学 2020-07-13 Umang Bhatt , McKane Andrus , Adrian Weller , Alice Xiang

Voice-based systems like Amazon Alexa, Google Assistant, and Apple Siri, along with the growing popularity of OpenAI's ChatGPT and Microsoft's Copilot, serve diverse populations, including visually impaired and low-literacy communities.…

人机交互 · 计算机科学 2024-09-04 Sachin Pathiyan Cherumanal , Falk Scholer , Johanne R. Trippas , Damiano Spina

AI assistants are increasingly integrated into older adults' daily lives, offering new opportunities for social support and accessibility while raising important questions about privacy, autonomy, and trust. As these systems become embedded…

计算机与社会 · 计算机科学 2025-05-07 Karina LaRubbio , Malcolm Grba , Diana Freed