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Software bots are used to streamline tasks in Open Source Software (OSS) projects' pull requests, saving development cost, time, and effort. However, their presence can be disruptive to the community. We identified several challenges caused…

As a maintainer of an open source software project, you are usually happy about contributions in the form of pull requests that bring the project a step forward. Past studies have shown that when reviewing a pull request, not only its…

Social bots have recently gained attention in the context of public opinion manipulation on social media platforms. While a lot of research effort has been put into the classification and detection of such (semi-)automated programs, it is…

Bots are software systems designed to support users by automating a specific process, task, or activity. When such systems implement a conversational component to interact with the users, they are also known as conversational agents. Bots,…

Modern software developers rely on an extensive set of social media tools and communication channels. The adoption of team communication platforms has led to the emergence of conversation-based tools and integrations, many of which are…

DevBots are automated tools that perform various tasks in order to support software development. They are a growing trend and have been used in repositories to automate repetitive tasks, as code generators, and as collaborators in eliciting…

AI agents, or bots, serve important roles in online communities. However, they are often designed by outsiders or a few tech-savvy members, leading to bots that may not align with the broader community's needs. How might communities…

Software engineering bots - automated tools that handle tedious tasks - are increasingly used by industrial and open source projects to improve developer productivity. Current research in this area is held back by a lack of consensus of…

The ever-increasing complexity of modern software engineering projects makes the usage of automated assistants imperative. Bots can be used to complete repetitive tasks during development and testing, as well as promoting communication…

Software bots fulfill an important role in collective software development, and their adoption by developers promises increased productivity. Past research has identified that bots that communicate too often can irritate developers, which…

Despite rapid development, current bot detection models still face challenges in dealing with incomplete data and cross-platform applications. In this paper, we propose BotBuster, a social bot detector built with the concept of a mixture of…

Having a bot for seamless conversations is a much-desired feature that products and services today seek for their websites and mobile apps. These bots help reduce traffic received by human support significantly by handling frequent and…

Effective task management is essential to successful team collaboration. While the past decade has seen considerable innovation in systems that track and manage group tasks, these innovations have typically been outside of the principal…

Telegram, initially a messaging app, has evolved into a platform where users can interact with various services through programmable applications, bots. Bots provide a wide range of uses, from moderating groups, helping with online…

Software bots operating in multiple virtual digital platforms must understand the platforms' affordances and behave like human users. Platform affordances or features differ from one application platform to another or through a life cycle,…

Bots have been in the spotlight for many social media studies, for they have been observed to be participating in the manipulation of information and opinions on social media. These studies analyzed the activity and influence of bots in a…

Software developers commonly rely on platforms like Stack Overflow for problem-solving and learning. However, academic research is an untapped resource that could greatly benefit industry practitioners. The challenge lies in connecting the…

Bots are, for many Web and social media users, the source of many dangerous attacks or the carrier of unwanted messages, such as spam. Nevertheless, crawlers and software agents are a precious tool for analysts, and they are continuously…

Social media has become a key medium of communication in today's society. This realisation has led to many parties employing artificial users (or bots) to mislead others into believing untruths or acting in a beneficial manner to such…

Bots are automated social media users that can be used to amplify (mis)information and sow harmful discourse. In order to effectively influence users, bots can be generated to reproduce human user behavior. Indeed, people tend to trust…