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With the rapid growth of the internet, all online activities can have both positive and negative effects on human mental health. Online engagement is complex and efforts to regulate online use face challenges in distinguishing between…
The deliberative potential of online platforms has been widely examined. However, little is known about how various interface-based reflection nudges impact the quality of deliberation. This paper presents two user studies with 12 and 120…
Anonymity in social media platforms keeps users hidden behind a keyboard. This absolves users of responsibility, allowing them to engage in online rage, hate speech, and other text-based toxicity that harms online well-being. Recent…
Online conversations are often interrupted by trolling, which causes emotional distress and conflict among users. Previous research has focused on moderating harmful content after it has been posted, but ways to manage emotions in real-time…
Test-time compute is central to large reasoning models, yet analysing their reasoning behaviour through generated text is increasingly impractical and unreliable. Response length is often used as a brute proxy for reasoning effort, but this…
Reflexion is an AI-powered platform designed to enable structured emotional self-reflection at scale. By integrating real-time emotion detection, layered reflective prompting, and metaphorical storytelling generation, Reflexion empowers…
A natural way to resolve different points of view and form opinions is through exchanging arguments and knowledge. Facing the vast amount of available information on the internet, people tend to focus on information consistent with their…
The deliberative potential of online platforms has been widely examined but the impact of reflection time on the quality of deliberation remains under-explored. This paper presents two user studies involving 100 and 72 participants…
Think aloud protocols are widely applied in user experience studies. In this paper, the effect of two different applications of the Retrospective Think Aloud (RTA) protocol on the number of user-reported usability issues is examined. To…
This paper describes a between-subjects Amazon Mechanical Turk study (n = 220) that investigated how a robot's affective narrative influences its ability to elicit empathy in human observers. We first conducted a pilot study to develop and…
Human attention is a scarce resource in modern computing. A multitude of microtasks vie for user attention to crowdsource information, perform momentary assessments, personalize services, and execute actions with a single touch. A lot gets…
AI-companion apps such as Replika, Chai, and Character.ai promise relational benefits-yet many boast session lengths that rival gaming platforms while suffering high long-run churn. What conversational design features increase consumer…
The pervasiveness of online toxicity, including hate speech and trolling, disrupts digital interactions and online well-being. Previous research has mainly focused on post-hoc moderation, overlooking the real-time emotional dynamics of…
Mental health resources available via websites and mobile apps provide support such as advice, journaling, and elements from cognitive behavioral therapy. The proliferation of spoken conversational agents, such as Alexa, Siri, and Google…
We study the changes in emotional states induced by reading and participating in online discussions, empirically testing a computational model of online emotional interaction. Using principles of dynamical systems, we quantify changes in…
While short videos bring a lot of information and happiness to users, they also occupy users time and short videos gradually change peoples living habits. This paper studies the negative effects and negative emotions of users caused by…
Recommender system is one of the most critical technologies for large internet companies such as Amazon and TikTok. Although millions of users use recommender systems globally everyday, and indeed, much data analysis work has been done to…
Many people learn programming independently from online resources and often report struggles in achieving their personal learning goals. Learners frequently describe their experiences as isolating and frustrating, challenged by abundant…
One of the hallmarks of emotional intelligence is the ability to regulate emotions. Research suggests that cognitive reappraisal - a technique that involves reinterpreting the meaning of a thought or situation - can down-regulate negative…
Emotion regulation is a crucial skill for managing emotions in everyday life, yet finding a constructive and accessible method to support these processes remains challenging due to their cognitive demands. In this study, we explore how…