相关论文: A Multilingual African Embedding for FAQ Chatbots
Most online information sources are text-based and in Western Languages like English. However, many new and first time users of the Internet are in contexts with low English proficiency and are unable to access vital information online.…
Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…
Interview chatbots engage users in a text-based conversation to draw out their views and opinions. It is, however, challenging to build effective interview chatbots that can handle user free-text responses to open-ended questions and…
Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…
Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…
Task-based chatbots are software, typically embedded in real-world applications, that assist users in completing tasks through a conversational interface. As chatbots are gaining popularity, effectively assessing their quality has become…
Recent advances in speech synthesis have enabled many useful applications like audio directions in Google Maps, screen readers, and automated content generation on platforms like TikTok. However, these systems are mostly dominated by voices…
Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…
We present the design, implementation and evaluation of a new cloud-based social chatbot called MyMigrationBot, that is deployed to Facebook. The system asks and answers questions related to user's personality traits and person-job…
Building multi-turn information-seeking conversation systems is an important and challenging research topic. Although several advanced neural text matching models have been proposed for this task, they are generally not efficient for…
Chatbots, also known as conversational agents, have become ubiquitous, offering services for a multitude of domains. Unlike general-purpose chatbots, task-based chatbots are software designed to prioritize the completion of tasks of the…
In the era of digital transformation, customer service is of paramount importance to the success of organizations, and to meet the growing demand for immediate responses and personalized assistance 24 hours a day, chatbots have become a…
We present a conversational model to apprise users with limited access to computational resources about water quality and real-time accessibility for a given location. We used natural language understanding through neural embedding driven…
South Africa's escalating mental health crisis, compounded by limited access to culturally responsive care, calls for innovative and contextually grounded interventions. While large language models show considerable promise for mental…
Almost none of the 2,000+ languages spoken in Africa have widely available automatic speech recognition systems, and the required data is also only available for a few languages. We have experimented with two techniques which may provide…
AI chatbots have made vast strides in technology improvement in recent years and are already operational in many industries. Advanced Natural Language Processing techniques, based on deep networks, efficiently process user requests to carry…
With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…
Personalized dialogue systems are an essential step toward better human-machine interaction. Existing personalized dialogue agents rely on properly designed conversational datasets, which are mostly monolingual (e.g., English), which…
Customer service is a setting that calls for empathy in live human agent responses. Recent advances have demonstrated how open-domain chatbots can be trained to demonstrate empathy when responding to live human utterances. We show that a…
AI chatbots are rapidly shaping how people encounter the news, yet no prior study has systematically measured how accurately these systems, with their proprietary search integrations and retrieval-synthesis pipelines, handle emerging facts…