相关论文: Designing for Employee Voice
Stress is a pervasive challenge that significantly impacts worker health and well-being. Workplace stress is driven by various factors, ranging from organizational changes to poor workplace design. Although individual stress management…
Workplace social media platforms enable employees to cultivate their professional image and connect with colleagues in a semi-formal environment. While semi-formal corporate communication poses a unique set of challenges, large language…
Group decision-making processes frequently suffer when social influence and power dynamics suppress minority viewpoints, leading to compliance and groupthink. Conversational agents can counteract these harmful dynamics by encouraging…
This paper shows how agents' choice in communicative action can be designed to mitigate the effect of their resource limits in the context of particular features of a collaborative planning task. I first motivate a number of hypotheses…
The aim of this workshop is two-fold. First, it aims to establish a research community focused on design and evaluation of synthetic speech (TTS) interfaces that are tailored not only to goal oriented tasks (e.g., food ordering, online…
Social accountability refers to promoting good governance by making ruling elites more responsive. In Bangladesh, where bureaucracy and legislature operate with little effective accountability or checks and balances, traditional horizontal…
Usability is a key quality attribute of successful software systems. Unfortunately, there is no common understanding of the factors influencing usability and their interrelations. Hence, the lack of a comprehensive basis for designing,…
Work is a rich source of meaning. However, beyond organizational changes, most approaches in the research field of Meaningful Work neglected the power of work-related technology to increase meaning. Using two cases as examples, this paper…
While theories of discourse and cognitive science have long recognized the value of unhurried pacing, recent dialogue research tends to minimize friction in conversational systems. Yet, frictionless dialogue risks fostering uncritical…
This paper studies the organization of communication between biased senders and a receiver. Senders can misreport their private information at a cost. Efficiency is achieved by clearing information asymmetries without incurring costs.…
Individuals with similar qualifications and skills may vary in their demeanor, or outward manner: some tend toward self-promotion while others are modest to the point of omitting crucial information. Comparing the self-descriptions of…
Advances in voice technology and voice user interfaces (VUIs) -- such as Alexa, Siri, and Google Home -- have opened up the potential for many new types of interaction. However, despite the potential of these devices reflected by the…
Voice is an essential modality for human-robot interaction (HRI). The way a robot sounds plays a central role in shaping how humans perceive and engage with it, influencing factors such as intelligibility, understandability, and likability.…
Pervasive technologies combined with powerful AI have been recently introduced to enhance work productivity. Yet, some of these technologies are judged to be invasive. To identify which ones, we should understand how employees tend to judge…
Picture a community torn over a proposed zoning law. Some are angry, others defensive, and misunderstandings abound. On social media, they broadcast insults at one another; every nuanced perspective is reduced to a viral soundbite. Yet,…
Community-based design efforts rightly seek to reduce the power differences between researchers and community participants by aligning with community values and furthering their priorities. However, what should designers do when key…
In the rapidly evolving landscape of human-robot collaboration, effective communication between humans and robots is crucial for complex task execution. Traditional request-response systems often lack naturalness and may hinder efficiency.…
Social Network sites are fertile ground for several polluting phenomena affecting online and offline spaces. Among these phenomena are included echo chambers, closed systems in which the opinions expressed by the people inside are…
The growing use of voice user interfaces has led to a surge in the collection and storage of speech data. While data collection allows for the development of efficient tools powering most speech services, it also poses serious privacy…
Technology companies have produced varied responses to concerns about the effects of the design of their conversational AI systems. Some have claimed that their voice assistants are in fact not gendered or human-like -- despite design…