相关论文: Intelligent Virtual Assistant knows Your Life

Nowadays Digital Personal Assistants (DPA) become more and more popular. DPAs help to increase quality of life especially for elderly or disabled people. In this paper we develop an open source DPA and smart home system as a 3-rd party…

Voice assistants are deployed widely and provide useful functionality. However, recent work has shown that commercial systems like Amazon Alexa and Google Home are vulnerable to voice-based confusion attacks that exploit design issues. We…

We create and release the first publicly available commercial customer service corpus with annotated relational segments. Human-computer data from three live customer service Intelligent Virtual Agents (IVAs) in the domains of travel and…

Individuals increasingly face an overwhelming number of tasks and decisions. To cope with the new reality, there is growing research interest in developing intelligent agents that can effectively assist people across various aspects of…

Smart devices have become common place in many homes, and these devices can be utilized to provide support for people with mental or physical deficits. Voice-controlled assistants are a class of smart device that collect a large amount of…

Demographic growth and rise in the average age of the population is increasing the demand for the elderly assistance. Health care oriented ambient intelligence technologies are fundamental to support elderly peoples' autonomy. In this…

AI assistants such as Alexa, Google Assistant, and Siri, are making their way into the healthcare sector, offering a convenient way for users to access different healthcare services. Trust is a vital factor in the uptake of healthcare…

Intelligent agents such as Alexa, Siri, and Google Assistant are now built into streaming TV systems, allowing people to use voice input to navigate the increasingly complex set of apps available on a TV. However, these systems typically…

We investigate intelligent personal assistants (IPAs) accessibility for deaf and hard of hearing (DHH) people who can use their voice in everyday communication. The inability of IPAs to understand diverse accents including deaf speech…

Recent progress in large language model (LLM) technology has significantly enhanced the interaction experience between humans and voice assistants (VAs). This project aims to explore a user's continuous interaction with LLM-based VA…

Intelligent personal assistants (IPA) enable voice applications that facilitate people's daily tasks. However, due to the complexity and ambiguity of voice requests, some requests may not be handled properly by the standard natural language…

Human-AI collaboration is on the rise with the deployment of AI-enabled intelligent assistants (e.g. Amazon Echo, Cortana, Siri, etc.) across organizational contexts. It is claimed that intelligent assistants can help people achieve more in…

We present a dialogue elicitation study to assess how users envision conversations with a perfect voice assistant (VA). In an online survey, N=205 participants were prompted with everyday scenarios, and wrote the lines of both user and VA…

With the growing utility of today's conversational virtual assistants, the importance of user motivation in human-AI interaction is becoming more obvious. However, previous studies in this and related fields, such as human-computer…

Determining how voice assistants should broker consent to share data with third party software has proven to be a complex problem. Devices often require users to switch to companion smartphone apps in order to navigate permissions menus for…

Active authentication refers to a new mode of identity verification in which biometric indicators are continuously tested to provide real-time or near real-time monitoring of an authorized access to a service or use of a device. This is in…

Online Digital Assistants, such as Amazon Alexa, Google Assistant, Apple Siri are very popular and provide a range or services to their users, a key function is their ability to satisfy user information needs from the sources available to…

While intelligent virtual assistants like Siri, Alexa, and Google Assistant have become ubiquitous in modern life, they still face limitations in their ability to follow multi-step instructions and accomplish complex goals articulated in…

Smart Home Personal Assistants (SPA) are an emerging innovation that is changing the way in which home users interact with the technology. However, there are a number of elements that expose these systems to various risks: i) the open…

Much has been written about privacy in the context of conversational and voice assistants. Yet, there have been remarkably few developments in terms of the actual privacy offered by these devices. But how much of this is due to the…